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Find Top-Rated Schenectady Auto Repair Shops

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Auto Repair reviews in Schenectady

  • A
    When my long time mechanic decided to close his business I needed to find someone who was just as honest as he was. After doing the research on line I found Caruso's and I'm so glad I did. Very professional, friendly, honest. After having talked with them I made my appointment and was very very pleased. The service was done very timely and was much less that that I thought the cost would be. They recommended what I should do in the future for service.
    - Karlean N.
  • A
    He's always reasonable. Totally trustworthy, totally responsive, totally reputable and professional. They know their stuff and fix it right. They are a family owned business and I was so happy I found them.
    - Kate O.
  • A
    They are very good. They do good diagnostic and have friendly service. They are also accommodating. They are expensive but they are worth it. They actually give their employees benefits. I think they are great. I also know someone else that thinks that too.
    - Valerie C.
  • F
    Eight hours and $1100 later and the check engine light is back on. I am not happy and they know it! Oh and it is my husbands fault for not leaving the car over night. If I want them to fix it (because of course the options are all mine!) I can wait for about a week and a half to get a loaner and probably have to pay at least $300 more for another "service" that is on their CHECKLIST! No skill or analysis involved just a freaking checklist!
    - Suzi O.
  • A
    They are excellent! I have been using them at least 10 years maybe more. The only reason we arent using them at the moment is because we bought a used car and it came with warranties.  

    I feel they are very honest, easy to talk to and accommodating. We just feel very secure going to them.
    - Angela S.
  • C
    I took my 2015 Jeep Renegade to Lia Chrysler Jeep Dodge Ram of Colonie at 2116 Central ave, Schenectady NY 12304 for a vehicle inspection on 04/17/17. After two weeks the jeep started leaking engine oil very badly. I drove it up on a pair of car ramps my father brought over and went under the jeep to see here the leak was coming from, to my surprise the under plate (skid plate) for the front of the jeep was missing. The oil leek from the oil filter was so bad i did not dare drive the jeep the 2.2 miles to Lia Chrysler Jeep Dodge Ram for repairs i ordered the filter and oil on line and did the change myself. On Monday 05/15/17 i took the jeep back to Lia Chrysler Jeep Dodge Ram and ask the attendant about the missing plate and ask him to go ask the mechanic that worked on the jeep if they still have the plate and that i wanted them to put it back on . The attendant apparently went to ask the mechanic about the missing plate he came back and denied that they even took the plate off . understand the jeep has 3 plates two at the rear at on both sides of the vehicle and the large one at the front, under the engine, that is kept in place with four screws. By this time another attendant came over (this attendant is the one that processed the paperwork for the vehicle inspection on 04/17/17) and they both then denied that the mechanic had taken the plate off. They tried to place the blame on anyone but them suggestion that i had taken the jeep to another mechanic and that once again it was not them and then actually tried to convince me that the under plate had just fallen off ( I both the jeep from them in 2015, the only problem i have ever had with the jeep is a puncture tire no other mechanical problems at all). I worked for the US Army motor pool 101 signal Battalion C company for eight years and a deployment, I am not the worlds best mechanic but i know enough and that plate can't CANT just fall off. The first attendant then snickers and laughs at me saying you are not even a customer with us. *** I buy a Jeep from them that cost around 25k I take it to get the one problem fix with them (puncture tire) I take it to get a new inspection with them and i am apparently not a customer ***.
    - Hemraj D.
  • A
    It was an excellent repair. They are very accommodating people. I would highly recommend them to anybody. It took probably an hour and a half. I waited for them. They had a nice waiting room with coffee. They were very congenial people. A guy came out and talked to me and explained what they were doing. I think it was a father and a son operation. The father came out and we were talking because he is around my age. It was a very enjoyable visit.
    - Valerie O.
  • A
    I've always been happy with them. If they tell you it's going to take an hour, it takes an hour, unless they find something crazy. They told me it would be an hour for my work and it was less than an hour.
    - Robert S.
  • A
    It went very well. I have used them a number of times. They are top notch! They get you in and out in a decent time. Their prices are reasonable and the staff that work there are very pleasant and nice to deal with. They have discounts from the newspaper, you can just ask about specials and they will honor them. I have been very pleased with them.
    - Keith M.
  • A
    It went very well! My regular mechanic who I've been going to for 25 years. They are fair people to deal with. They never push unnecessary repairs on you. They are very consciencious about thoroughly checking your vehicle to let you know what you should do and what you can live without doing. Pricing is very reasonable and they always have the vehicle done on time. You can even get a lot of stuff done while you wait.
    - Keith M.
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Auto Repair Shops in Schenectady

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