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Air Duct Cleaning reviews in Schenectady

  • A
    Crisafulli Bros Plumbing & Heating Contractors Inc
    Following a mold remediation in the basement of my house I was advised to have the ductwork cleaned. I called Crisafulli Bros. and set up an appointment for an estimate. A comfort specialist came and explained the process as well as other options I might consider all of which were very expensive. I decided on just the basic cleaning and a week later Larry from Crisafulli came to do the work. He explained in detail what he was going to do before beginning the job. The cleaning took almost the entire day, Larry did a very thorough cleaning and was very careful when going through all the rooms in the house in order to access the registers. He also checked the heating before he left to make sure it was working properly. The equipment used included a HEPA filtered vacuum which helped to clean the exhausted air. I would recommend Crisafulli Bros. for air duct cleaning.
    - June G.
  • A
    Night Owl Mechanical
    I cannot say enough good things about Night Owl. They were timely responsive compassionate and affordable. I would use them a million times over they worked with us on payment they don't have any hidden fees they worked until the job was done they were kind and their customer service is such of that you don't receive very many places anymore. I just cannot read them high enough they were absolutely 100 we have to have a furnace replaced later this year and we will definitely be calling them back thank you again so much for all of your service!!!
    - AMBER S.
  • A
    RyanAire Duct Cleaning
    They showed up exactly at the time they stated, they did a great job in our house that had never had the ducts cleaned out. Very professional and, I think, reasonably priced. I will definitely use them again in a few years when we have a second cleaning.
    - Peter B.
  • A
    A1 Air Duct Cleaning
    Outstanding! Cliff came on time and did a terrific job. He was at our house for over 6 hours and got to every inch of the duct work to make sure they were clean and debris free. The before and after photos made it clear that the work needed to be done and we chose the right company to do it. Cliff was extremely diligent, neat and truly cared about doing a great job. What a pleasure!
    - Ronald S.
  • A
    A1 Air Duct Cleaning
    Very nice, professional, punctual. Did an excellent job in cleaning ducts, vent, and blower. They showed before/after images and there was clear difference. Now I have more and cleaner air flows from vents, which might save $ for heating/cooling. Highly recommended.
    - Yonduck S.
  • F
    Affordable Restoration LLC
    Waste of Money. The job is a joke and the advertising is false. They just want to upsell their service. They were not happy when i said i just wanted what i paid for. I could have just flushed money down the drain. Angines List/promote should not put rip offs like this
    - sreelesh s.
  • F
    First and foremost, I am very satisfied with the quality of work. The fix was properly done. Unfortunately, that's where my good experience ends. I had a leaking pipe above my hvac ducts. An employee came to my house and was there for an hour and 15 minutes. He assessed the situation and said it was impossible to tell where the leak was coming from until he removed the hvac duct. He said the job could take anywhere from 3-8 hours depending on how much of the duct work had to be removed. I asked for an estimate on the worst case scenario (an all day job) and he said that if it took all day, the job would cost 1000 dollars. He said he would come at 830 the next day to start working.

    My wife took the day off to be home while the work is done. The next day comes and he shows up at 9:45. Being that late was not a great start. After an hour of work, he asks my wife if she wants coffee and leaves the house. Presumably he went to get a part for the job, but he should have gotten coffee on his time. He was gone for nearly an hour. He comes back and finishes the job. It's now 12:40. My wife texts me he's done and goes to work.

    I get home and the leak is gone, and the hvac ducts are back where they should be. As I said, I am very happy with the work done. Then 3 weeks go by and I get my invoice. They billed me 45 dollars for the part and 950 dollars in labor (9.5 hours at 100 bucks an hour). I'm confused. Between the two days, he was at my house for 3 hours and 15 minutes and getting coffee and parts the other hour. There has to be a mistake. I call the company to ask about this. The person I spoke to became rude in about 30 seconds. He wanted to add the time up with me. He starts on day one and says his employee was dispatched to my hourse at 1:45 and was off the clock at 4:30. I told him that the guy left my house at 3:15. I didn't understand why I was expected to pay for his remaining hour and 15 minutes. That's when the guy on the phone started yelling at me. He told me that any other company would have charged me $2000 for the same job and I should be happy to only pay $1000. He then asked me what I thought a fair price would be. I told him that I was more than happy to pay for the hours he was actually working, which by my calculations was about 4.5 hours (I even included the time he went to get coffee. I don't know that he got a part. I would like to think a plumber would come to a leaking pipe job with a copper supply pipe. But who knows). He started yelling more and said he wouldn't bicker with me over hours. He literally said, "so you want to pay 500 dollars? Is that what you want? Is that really what you want?" I thought that was fair so I agreed (even though I know he was being sarcastic. I felt like he was trying to bully me into paying the full 1000 dollars)

    I ended up paying 540 dollars. 4.5 hours of labor at 100 dollars an hour, 45 for the part, and tax.. My entire phone conversation lasted 4 minutes. (I checked the call log before writing this so I could put the exact number). It literally took me 4 minutes to lower my bill by 500 dollars. They knew they were over billing me. If they thought for one second that the bill was correct, the call would have lasted a h*** of a lot longer than four minutes. But, despite being wrong, he was rude and yelled at me anyway.

    This is the second bad review I've ever written (the first was a restaurant on Yelp), but feel it is warranted. It's a shame too because the work was done well. However, because they had the stones to write an invoice that showed 9.5 hours of work when only 4.5 was done, yelled at me when I asked them to explain the bill, conceded that I was right within 4 minutes, and billed me for coffee runs, I will not be using this company again under any circumstances.

    - Brian G.
  • A
    Enzyme Life Sciences
    Mike came out for an estimate based on mold sighting during my home inspection and was very friendly and professional  explaining everything he would do as part of the service and information about their warranty and product. He came back about a week later to treat the infected area (attic) and even asked about the basement and took a peek to make sure it also was not a problem. The basement was OK , but he provided guidance for basement to avoid mold there.. Mike followed up to verify that all of the mold was killed a week later and wrote a report documenting the work done in support of the sale of the home. He also advised me to look into venting my attic sometime in the future to improve overall air quality. I will recommend Mike to other people and use him again in the future. His passion for the business and professionalism were outstanding.
    - John P.
  • A
    A1 Air Duct Cleaning
    They were a class act. They called to see if it was okay if they were 15 minutes late. I thought that was very considerate. They took before and after pictures so I could actually see the difference. They sanitized the duct vents to get rid of mold, spider activity, etc. Their price was less expensive than other well known heating and cooling companies, and they did more. I recommend the very highly.
    - Carolyn D.
  • A
    Adams Heating & Cooling Inc

    The service providers were on time, courteous, respectful of the property(carpets, outdoor landscape), and informative when asked to explain the process.�� The work was completed in an efficient manor and when��finished they cleaned the area and explained the service.�� The smell appears to be gone and all is well for Christmas!��

    - Pam V.
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Air Duct Cleaners in Schenectady

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