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Recent Computer Repair Reviews in Schaghticoke

  • A
    PC ON SITE 24/7
    was excellent, when way out of his way to take care of everything. did a great job and will always be my computer guy. And I will also pass the word around
    - jim m.
  • A
    All American Solutions
    My laptop was so slow it was barely functioning. Bob and Franco spent together upwards of four hours methodically cleaning up the laptop and removing outdated programs, security and malware that had accumulated over many years. Bob then explained in detail what he did to the machine and why. He also demonstrated the great improvement in the performance of the laptop itself, aside from the internet connection which he found to be painfully slow by performing two speed tests. He provided advice on future security and also that I should contact my internet provider to verify the speed I should be receiving versus what it tested out at and to request they speed up my connection. There is no question in the dramatic improvement in the functioning of the computer and with the knowledge he provided me and his guidance I am far better positioned to keep it functioning properly. Bob's commitment to excellence and customer service is exemplary and definitely fully upholding its A rating from Angie's list. Based upon my experience with several other providers and what I have spent elsewhere with other providers, Bob's service was outstanding and his service is a bargain!
    - Christopher C.
  • A
    PC ON SITE 24/7
    It was a Superlative service, they did a great job, they were on time and very responsive, has a very fair pricing. I would recommend them to my business associates.
    - james d.
  • A
    WizKid Computers
    He was able to fix the cracked screen in minutes the quality of the service was outstanding and pricing was cheap
    - Juan M.
  • A
    CASTLE COMPUTERS INC
    Delivered both units to the shop. Mark had already traded emails with me about issues we were experiencing and the suggestion was to upgrade the OS on both. While he had them he discovered a hard drive fault in the laptop that was not repairable so replaced the hard drive and tested it. He also upgraded several other software products on both units. I had them back the next day in good order. I have been dealing with him for over 20 years and can always rely on his advice and craftsmanship.
    - Philip A.
  • A
    WHITE WOLF COMPUTER, LLC
    Consulted with Robert on my 9 year old Acer laptop that was running very slow. He examined within 24 hours of drop off, and expressed concerns with both software and hardware, concluding attempt at repair highly questionable, with high risk of near term failure(s). I concluded money better spent on transferring data to new laptop. With guidance from Consumer Reports (December, 2018) and White Wolf, I concluded that an i7 processor, 8GB RAM, and SSD (solid state drive) was best for my use and was open to Dell, Lenovo or HP brands. I decided against a touchscreen given disadvantages of reduced battery life and increased cost of repairs. I found Dell and HPs that met my specs in the $620-650 range on sale this week at Staples, and chose and delivered to WW an HP Pavilion with 15" screen. In a few days they transferred all data, provided and installed Microsoft Office, and installed their own security program and service ($50 per year). I have purchased three laptops and this was, by far, the best experience and service. All my questions were answered by Robert and Kelsey and I have great confidence in their expertise and professionalism. I found their prices roughly comparable to competitors with the difference being WW's responsiveness and knowledgeable service which was notably superior to that I have experienced with three other local computer service providers. Total costs: $195 for assessment and transfer of all data and installation of programs; $150 for Microsoft Office and $50 for virus protection (annual cost) or ~$395. The whole process went smoother and quicker than expected-- in ~ 4 days I was back in business. Thanks Robert and Kelsey!!
    - Christopher C.
  • A
    PSeeSolutions
    My computer was overtaken by several viruses and was unusable. Ari came out that day to pick up my computer. I had it back in three days (that included the holiday weekend!) He was very knowledgeable and easy to work with.
    - JENNIFER H.
  • A
    GENETIC COMPUTERS INC
    never had an issue with genetic computers. i would never trust anyone but robert and kristen with my technical needs. you never have to worry about being ripped off at genetic. i gave genetic computer my highest recommendation. you cannot go wrong by doing business with them.
    - timothy f.
  • A
    Smart Ideas by Joe Shipley
    Joe answered my call immediately. He was polite, and pleasant  to talk to. He took control of the computer and since I have a background as a computer analyst/ project manager, he explained  everything he did. He used a very systematic approach and resolved the malware issues, removed unnecessary programs  , and cleaned up the start menu. It took him just under 2 hours, but the system is running like new.  I was dreading the idea of packing it up and taking it somewhere, where they would keep it an unknown amount of time. This worked out perfectly.
    - Lorraine M.
  • A
    Smart Ideas by Joe Shipley
    After I signed-up for the special offered by Smart Ideas on Angie's List, I was contacted via e-mail by Joe Shipley to set up a convenient date and time when he could call to work on my computer from his base in Mesa AZ.  He then e-mailed "homework" -- several software programs that I could upload before that date and, if I was comfortable doing so, I could run in order to reduce the amount of time he would need to work on my computer.  His instructions were very detailed and easy to follow.  I uploaded the software programs and ran them.  Mr. Shipley called promptly at the designated time.  He was easy to talk with and told me what he was doing throughout the hour we spent together on the phone.  We also enjoyed a friendly conversation as he worked, since I had spent time in Mesa and he was familiar with locations on the East Coast where I lived. At the end of the hour which I had purchased, he assured me that he only needed another few minutes to satisfy himself that he had done a complete job of cleaning up my computer and that there would be no additional cost for those few minutes.  During our session he had taught me several tricks to make my computer use easier and faster.  At the end, my computer was definitely running much faster than before.  He satisfied himself that everything was working correctly, that my computer was still hooked up to my printer, etc.  I have filed him in my several address books and will definitely contact him in the future should I need his computer help.  I would also recommend him without reservation to anyone having computer problems or just wanting a very professional clean-up.
    - Gina M.
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Computer Repair Services in Schaghticoke

Companies below are listed in alphabetical order.

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