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Siding reviews in Saugerties

  • D
    Roberts Contracting Inc

    Overall the work done was good and they did an excellent job of cleaning up.  There were issues with the process and the final completed work.

    There was difficulty in communication.  Several times they claimed to have called, but I had no messages.  As I dealt with different associates of the business, it wasn't clear what  were their positions and responsibilities.  However they were generally patient and considerate, especially as it took me some time to decide on a contractor.  They did change the start date several times which led to my not being available the last day of work.

    I was disappointed that an area that was not supposed to be worked on was re-shingled. This small porch area was not included because the porch is being replaced next year and I wanted to wait to do the roof after the lower area was replaced. Also as I already had the necessary materials for that roof, it was additional material costs.  

    I also was surprised that they did not repair a hole in the roof soffit. The hole was there before the work, but I thought it would be fixed.  Unfortunately, due to family obligations, I was not able to be there on the last day to inspect the work prior to the contractors leaving.   

    I have contacted the company about these issues and am awaiting their reply.

    Update: February 2016

    In November 2014, I contacted the company about addressing my concerns.  I was promised that the soffit would be fixed and that they would provide the drain for the porch.  I contacted them several times more without response.  May 26, 2015 a representative came to do an estimate on the porch replacement and I again was promised that the work would be done.  They declined to bid on the porch and never came back to do the promised work.  

    In addition, the porch roof has been leaking since it was done.  I had assumed that the roof wasn?t fully sealed because of my stated intent to replace the porch.  However the contractor who performed the porch replacement indicated that there appeared to be a problem with the flashing on the porch roof.  Upon closer examination during a rain event, it appears that the water is running down onto the porch between the outer siding shingles and the old clapboard below. 

    In December I sent a letter to the office requesting a written response and phone contact to schedule the promised work, as well as address the roof leak. I gave them 30-days to respond.  The only response I got was a message on my answering machine inviting me to call about their available deals on new work.  Thus I am updating my review and I will be filing a complaint with the Better Business Bureau.  

      



    - Rebecca C.
  • A
    J & A Roofing Company Inc
    Fred Horowitz gave me an estimate on July 14 and the contract was signed on July 18. The installation crew arrived early on July 31 and the materials arrived soon after. By the end of the day the old siding had been removed, plywood and insulation was installed and they had begun installing the vinyl soffits. They were unable to work on Aug 1 but came on Aug 2 and installed the siding and completed the soffits. I am pleased with the appearance of the house and the workmanship. Several people have commented on it.
    - Philip Q.
  • D
    Noah C White Custom Builders
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    - Richard W.
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Siding Contractors in Saugerties

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