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Home Remodeling reviews in Saugerties

  • A
    HTBuilder Remodeling and Construction, Inc.
    HT was recommended to us by a neighbor. We couldn't have been happier with the service received. We continue to recommend HT to many others. Having since moved away we greatly miss having Ht available to us. The service is outstanding. The owner Hilder is a perfectionist and will have his crew redo any imperfection he finds upon inspection. He goes above and beyond for his clients and doesn't mind mind getting his hands dirty himself. He is prompt, professional, fair and sticks to his word. I can't say enough great things about Ht builder.
    - Eliana A.
  • A
    Brian Hommel Home Improvement

    The contractor provided a written estimate with a full breakdown.The job had a few snags that  were endemic to the original construction that they quickly overcame  There were errors from the store that the contractor handled easily and effectively.  The contractor checked with me each step of the way even sending me photos on my phone asking about tile patterns.  Buck and Tommy worked quietly and cleaned up daily.  There was never a complaint.  The electrician Ernie worked efficiently.  The owner Brian was professional and listened to all my concerns.  The job was completed to my satisfaction.  I would recommend this contractor.


    - Ronald K.
  • A
    Complete Home Revival
    Peter showed up on time, completed the job quickly, and then asked me to inspect it.  I asked for some additional joints to be caulked and he was happy to take care of the concern on the spot.  A few days later, I noticed a spot or two that I had forgotten to mention originally and contacted Peter.  He returned my call and set up a time to stop by, again arriving on time, and addressing my concerns quickly.
    In addition to their technical competence, Peter is also efficient, friendly, understanding, and patient.
    I would absolutely hire Complete Home Revival to do additional work on my home in the future.
    - Jason B.
  • C
    Romber Works LLC
    Both pros and cons here.  
    Pro: I want to say at the outset that the final outcome is wonderful -- my new bathroom is well done, well-tiled, plumbing is excellent, electrical is excellent (Ross had also done some electrical work for me last year), painting is well-done. As the finished product came into view, some changes to the original design had to be made that Ross easily incorporated into the work plan. (He had intended to build some cabinets but the finished look opened up an uncluttered, slightly larger visual space, which hanging cabinets would have interfered with.) Once Ross was actually on the job, everything went smoothly and the work was done impeccably.       
     Con: The negative portion of my review involves this last element, Ross?s actually being on the job. He was mostly not present for the entire first week, which resulted in the person he had hired leaving a path of dirt and destruction at my house, including crushed plantings, a major flood in my basement, soaked paper coverings on a hardwood floor (every day), and my washing machine filled with sawdust, splinters, and dirt by the end of the week -- no tarp had been laid over it while they were doing some reconstruction above it. (In response to the crushed plantings, Ross noted that I had a narrow driveway; however, a tree-removal team of seven men, with a dump truck and cherry-picker, had been able to navigate successfully over several days without any problem.) 
     Ross?s response to this was ultimately to fire this person, which was appropriate, but too late to save some family memorabilia in my basement. These things happen, but what was disturbing was Ross?s statement that he has no time to supervise the people that he hires. I understood this to mean that Ross was personally present, at most, only for a short while each day the first week, if at all. He then promised me that he would personally take over the remainder of the project.  
    However, in the second week, I came home one day to a tiling job that was shoddy, to say the least. (The real word I want to use is ?awful?.) The tiling on the shower floor and curb, plus the shower shelf that had been planned, looked like a child had done it, crooked, poorly measured, with sharp tile overhangs on both sides of the curb that threatened everyone who came in or out of the shower with ankle abrasions. I insisted that the tiling be redone, and after Ross redid it, it was, of course, superb. This is how I know that someone else had done the poor tiling that day, in spite of Ross?s earlier promise that he would take over the job personally. Once again, he told me he has no time to supervise his people.  
    At that point, Ross really did take over the project, and as I said above, the finished product is beautiful. However, for the entire three weeks of the project, I had a growing feeling of dread as I approached my house at the end of each day, not knowing what new disaster I would find, and I was relieved at the end of the project to not have that anxiety any more. I have had numerous contractors working at my house over a few years and I have never had this kind of experience.  
    My take-away from this is that anyone who hires Ross should ask him directly whether he will do the work personally or at least be present at the work site to oversee the work. I assume that Ross was at an entirely different work site for about a third of my project, which is disturbing in itself. His costs are not low; his estimate came in quite a bit higher than two others I had gotten, and knowledgeable friends said it was too high for the the work proposed. I chose him anyway because of my earlier experience with him and because of his reputation. This was also my first major remodel, and I wanted to give it over to a professional who would deliver an excellent job. However, given what I actually experienced, I hesitate to recommend him unless the prospective client has Ross?s  assurance that he will personally be on the job and personally supervising any work done in his name.

    UPDATE:
    Both my toilet and sink began leaking last month. I was initially in denial until my housecleaner told me in no uncertain terms that the toilet *was* leaking and so was the sink. I was pretty angry, given the somewhat rocky experience I had already had with this provider. I asked him to schedule a time to come over and fix the problem, but because I no longer trust him to have any of his team alone (i.e., unsupervised) in my house, we were unable to schedule. I told him I would get my own plumber to repair the botched job and would expect him (Ross) to reimburse me for this unnecessary expense and headache. He flatly refused, on the grounds that he was willing to have a plumber come over during the day when I was not there. By this time, I was changing a large, soaking wet towel on my floor every day, from the toilet's loose installation, and wiping the floor of the vanity every day from the faucet tubing that was (as it turns out) also improperly installed. I certainly did not want this very same plumber fixing the problem without either myself or a knowledgeable male friend at the site to oversee the job.
    Long story short, I had my own plumber fix these two jobs. (He was quite surprised at the carelessness of the installations and suspected that the plumber was unlicensed.) I will not submit the $95 extra fee to Ross because I frankly don't want to talk to him any more. My pleasure and enjoyment of my lovely new bathroom are now shadowed by a dread that there may be even more "careless" plumbing problems hidden behind and underneath the beautiful tiling.
    I'm very disappointed in this provider's professionalism, especially given the other glowing reviews on this site. By professionalism, I mean not only the fact of the poor installation of the toilet and sink, but also his poor customer service.
    I've changed my ratings on this provider to reflect this latest issue and how it was handled. There is no excuse for two leaking appliances only a few months after installation.
    - Lydia E.
  • A
    Alcon Construction
    I was very unhappy with a previous contractor, who has since gone out of business.  
    I met Denis Argueta through a friend, and it turned out to be a marvelous happenstance.   On his business card, Mr. Argueta  lists construction, masonry and home improvement. I can attest to all of these skills, because I've used him on two jobs now, and will use him again, surely. ( They paint, too... inside and out  )
    I can't tell you how refreshing it is to have someone work for you (and I'm referring to Mr. Argueta, and his crew as well ) that shows up on time, (usually early) who gives more than a full days work for a full days pay, is cheerful in manner and spirit, does the job without complaint, makes suggestions that end up saving money and doing a really good job.
    ALCON did my addition, and for the second job, when the siding was removed,  my foundation was found to be nonexistent (!) They stayed, worked dreadfully hard to repair what could have been a major disaster for me, poured a lovely concrete walk, painted the siding, and went on to bigger & better things. ( Ask to see photos of their STONEWORK... unbelievable )
    I can't recommend these wonderful people highly enough.
    - Jacquie R.
  • A
    Capstone Plumbing & Heating Inc.
    unknown
    - melissa h.
  • A
    Advantage Plumbing & Heating

    PROJECT WAS COMPLETED ON TIME.  OVERALL EXPENSE WAS EXTREMELY ACCEPABLE.  HE IS A TRUE GENTLEMAN & VERY RESPECTFUL.
    - MICHELLE S.
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