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Exterior Contractor reviews in Saugerties

  • A
    R J Ritacco Painting Co
    Punctual, Professional, Friendly, Responsive! Bob and his crew did a great job. He helped us pick the right color and quality stain to achieve the results we were looking for. Our decks have taken on a new life and have never looked better!
    - Michele M.
  • D
    Crews Quality Painting
    After the staining was complete there were areas that needed additional work. Steve Crews, the owner, agreed the job was not adequate & that he would send his crew back "to make it right". It has been over a year now & they have not returned to finish the job. I have left dozens of voice messages & only one was returned. During that conversation, which was about five months ago, he reiterated that he would come & finish the job. Still no sign of him or his crew
    - Bob R.
  • A
    European Craftsman and Remodeling
    Before we decided to hire Anton's team from European Craftsman and Remodeling to power wash the exterior of our log home and put two new coats of stain on it, we did a good deal of shopping around. Our past experience had taught us that we needed to be extra careful with the professionalism of the painter we wanted to hire. My husband and I received a few estimates and we didn't go for the lowest bid. Instead, we were struck by Anton's professional knowledge and sensed that he was probably the guy we needed. And we were right. Anton was punctual, responsible, and observed the terms of our contract. He made sure that the stain be applied evenly across the log by using a special equipment to spray the surface and the result has been fantastic. Although the Sikkens ProLuxe Cetol stain cost us much more than the ordinary stain, we love the new look of our home and admire the craftsmanship of Anton's team. We will hire them again.
    - Lydia L.
  • A
    European Craftsman and Remodeling
    Great! Anton and his crew are skilled and professional. Anton provided a detailed estimate before starting work and along the way as we added additional tasks, so there were no surprises. His prices are reasonable especially given the quality of the work. He was able to schedule our tasks quickly, which we especially appreciated since we had just recently moved in. Anton was present for the entire project and he and his crew are all very courteous, easy to have around and trustworthy. They cleaned up thoroughly after the job each day. Best of all, Anton and the crew are very good at what they do, and they all take pride in their work to please themselves as well as the customer. Also, Anton crafted a beautiful mantle for our fireplace and built it in his carpentry shop. It looks great and is just what we wanted. We recommend this company highly.
    - Patricia D.
  • A
    Fix It For Less
    Called Patch PPA (Fix It For Less) left message. He returned the call next day(yar). Explained we had 2 rental mobile home that needed repairs.He came and gave us price was here when he said worked until jobs were finished. Did excellent work. Reasonably price.Next clean took away old flooring was very considerate in all field will be calling him again!!
    - Robert B.
  • A
    European Craftsman and Remodeling
    The work was excellent.  Anton first came to assess the work and he has a great attention to detail so he asked a lot of good questions to ensure I was getting what I wanted.  He gave me an 'on the spot' estimate and then turned around the written estimate within a day or two and once agreed, he was able to plan the date for the work which happened within two weeks of our first meeting.  

    Everything looks great.  They scraped a lot of old paint off the front porch and this is the now the smoothest paint job I have seen on the exterior of my house and I have had it painted at least three times before.  The fence looks great and none of my plants were trampled as they had been with previous painters.  For in the interior work, they were very neat and tidy and the edging and trim work look great.

    There was one small smudge on one of the interior walls and on a piece of the exterior porch trim and Anton offered to return to touch it up for me and he followed up on that promise and scheduled it with me.

    i was very pleased with all of the work and the interactions throughout the project, I would definitely use European Craftsman again!
    - Lynn E.
  • A
    K & N Masonry, Inc
    I contacted Nick G**** to get an estimate for removal of my crumbling front stoop and building a new one. He responded promptly and came to give me an estimate when he said he would. He worked within my price range, suggesting a few possible options for design, and left me with a couple of catalogs to pick out stone. 
    Within a couple of weeks, he gave me a date to begin work, showed up on time, and began work. I was impressed with his work ethic, his perfectionism, and with the fact that he took my small job seriously and treated it professionally. The job took several days, from Wednesday through Sunday, and I have a lovely new stoop and short walkway to show for it. He is an engaging and pleasant person, and it was not stressful in the least to have him and his crew working around the house. He also repaired the lower base on my driveway-side entrance steps and installed hand railings as well.
    I strongly recommend Nick for masonry work! He is an exceptional contractor and my experience with him and his work was very positive.
    - Lydia E.
  • A
    Magen's Mark House Painting
    Magen arrived on time to assess the job and offer her price.  We found her pleasant, energetic, knowledgeable, thorough and professional.  We agreed to terms and a date was set.  She suggested a particular, highly regarded (Consumer Reports, other trusted info sources), environmentally benign brand of stain which, being ardent environmentalists, pleased us immensely.  We provided her with our  choice of colors.  
    Again, she arrived on time with her assistant - her father - a professional painter with many years experience.  They efficiently set up and set to work; clearly well practiced and professional.
     She painted a patch of the siding with the color choice we provided.  We did not like it at all; how did we go so wrong?  She returned to her paint dealer and returned with several small sample cans with colors similar to the one we chose but which she thought we might find pleasing.  Her first choice was exactly right.  While this was happening, her father was doing the prep and painting the trim.
    I'm retired from the building trades; an electrician.  Though not a painter, I've worked on a number of construction projects where professional painters were plying their trade while I was plying mine.  To me, one of the telling skills of a good painter is "cutting a line"; painting one color adjacent to another.  In this case, the trim color next to the body color or visa-versa.  See the photo I attached.  Not only was it perfect, it was done quickly and effortlessly.
    We asked her to repaint the "rising sun" - created of clapboard and painted in gold - over our front door, on the gable end.  She asked us how we wanted it.  Being very impressed by her skill at that point, we told her to use her imagination.  Absolutely fantastic!  See the attached photo.
    The job was done quickly, cleanup (what little there was of it) was meticulous.
    We are very, very pleased.
    - Peter A P.
  • B
    Brighter Views Landscape
    This was a few months ago so some details are less specific.
    The work was all performed by a two person crew and the son of one of the crew. They did a great job and worked hard, but it felt a bit strange that they brought the kid. 
    My negative scores all relate to the process of getting an estimate. The initial appointment the owner/Damian was a 'no-show" and admitted to forgetting about it when I called him. He was an hour late on the rescheduled date. Then even though I explained the job was to remove the overgrown shrub on the phone, he told me it was not worth coming back unless it was for a full day.
    Since I felt the day rate was reasonable and I had other things I could come up with to fill the day I agreed. When they came back to do the work, the owner dropped off the crew and left (also a surprise). As mentioned the crew did good work so ultimately I have no complaints about the work done, but the process of getting it arranged was unprofessional.
    - Eric L.
  • D
    Roberts Contracting Inc

    Overall the work done was good and they did an excellent job of cleaning up.  There were issues with the process and the final completed work.

    There was difficulty in communication.  Several times they claimed to have called, but I had no messages.  As I dealt with different associates of the business, it wasn't clear what  were their positions and responsibilities.  However they were generally patient and considerate, especially as it took me some time to decide on a contractor.  They did change the start date several times which led to my not being available the last day of work.

    I was disappointed that an area that was not supposed to be worked on was re-shingled. This small porch area was not included because the porch is being replaced next year and I wanted to wait to do the roof after the lower area was replaced. Also as I already had the necessary materials for that roof, it was additional material costs.  

    I also was surprised that they did not repair a hole in the roof soffit. The hole was there before the work, but I thought it would be fixed.  Unfortunately, due to family obligations, I was not able to be there on the last day to inspect the work prior to the contractors leaving.   

    I have contacted the company about these issues and am awaiting their reply.

    Update: February 2016

    In November 2014, I contacted the company about addressing my concerns.  I was promised that the soffit would be fixed and that they would provide the drain for the porch.  I contacted them several times more without response.  May 26, 2015 a representative came to do an estimate on the porch replacement and I again was promised that the work would be done.  They declined to bid on the porch and never came back to do the promised work.  

    In addition, the porch roof has been leaking since it was done.  I had assumed that the roof wasn?t fully sealed because of my stated intent to replace the porch.  However the contractor who performed the porch replacement indicated that there appeared to be a problem with the flashing on the porch roof.  Upon closer examination during a rain event, it appears that the water is running down onto the porch between the outer siding shingles and the old clapboard below. 

    In December I sent a letter to the office requesting a written response and phone contact to schedule the promised work, as well as address the roof leak. I gave them 30-days to respond.  The only response I got was a message on my answering machine inviting me to call about their available deals on new work.  Thus I am updating my review and I will be filing a complaint with the Better Business Bureau.  


    - Rebecca C.
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Home Exterior Specialists in Saugerties

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