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Deck And Porch reviews in Saugerties

  • A
    European Craftsman and Remodeling
    Great! Anton and his crew are skilled and professional. Anton provided a detailed estimate before starting work and along the way as we added additional tasks, so there were no surprises. His prices are reasonable especially given the quality of the work. He was able to schedule our tasks quickly, which we especially appreciated since we had just recently moved in. Anton was present for the entire project and he and his crew are all very courteous, easy to have around and trustworthy. They cleaned up thoroughly after the job each day. Best of all, Anton and the crew are very good at what they do, and they all take pride in their work to please themselves as well as the customer. Also, Anton crafted a beautiful mantle for our fireplace and built it in his carpentry shop. It looks great and is just what we wanted. We recommend this company highly.
    - Patricia D.
  • A
    European Craftsman and Remodeling
    The work was excellent.  Anton first came to assess the work and he has a great attention to detail so he asked a lot of good questions to ensure I was getting what I wanted.  He gave me an 'on the spot' estimate and then turned around the written estimate within a day or two and once agreed, he was able to plan the date for the work which happened within two weeks of our first meeting.  

    Everything looks great.  They scraped a lot of old paint off the front porch and this is the now the smoothest paint job I have seen on the exterior of my house and I have had it painted at least three times before.  The fence looks great and none of my plants were trampled as they had been with previous painters.  For in the interior work, they were very neat and tidy and the edging and trim work look great.

    There was one small smudge on one of the interior walls and on a piece of the exterior porch trim and Anton offered to return to touch it up for me and he followed up on that promise and scheduled it with me.

    i was very pleased with all of the work and the interactions throughout the project, I would definitely use European Craftsman again!
    - Lynn E.
  • A
    Noah C White Custom Builders
    The floor in my studio cabin, separate from my house, was rotten and bug-eaten.  It was like walking on a trampoline.  I assumed the damage might have extended up into the walls as well.  It seemed like it could be a real can of worms, the type of situation where a contractor might easily take advantage of a customer, especially a widow living alone. 
    I hired Noah White based on favorable reviews, and am happy to say there was good reason the reviews were positive.  I received a written estimate, and we had an honest discussion about the possibility the cost could increase depending upon what was found when the floor was torn up.  
    The work basically started when scheduled, maybe a couple days later due to weather, but Mr. White was good about communicating to let me know.  They were careful not to park their equipment trailer so it wasn't blocking the mailbox, which was appreciated.  The work took all of two days.  They did not find any additional damage that needed attention - what a nice surprise!  
    When it was evident new insulation and a vapor barrier was needed, Mr. White called to discuss how I wanted to proceed, instead of going ahead and charging for more work and materials without consulting me first.  A previous contractor had done just that on another job, so naturally the fact that Mr. White consulted me first  was also very much appreciated.  
    The workers installed the laminate flooring I provided and it looks very nice; they also put in new baseboards.  Joints look tight, and I don't see any visible signs of shortcuts or shoddy workmanship.  I took the option of including refuse removal in the price, and that's exactly what they did.  All the old stuff was gone by the end of the job, and they left the site broom clean.  It looks sooo good now, and I'm a happy camper.  
    The reason I gave a B and not an A for the price is that I always think these kinds of jobs are expensive.  However, you get what you pay for, and if you ask me if hiring this contractor was worth the money, I will tell you, "Absolutely."  Noah White Custom Builders is the outfit for you.
    - Melanie G.
  • A
    Noah C White Custom Builders
    Noah was extremely helpful and attentive, offering solutions for all my concerns.  He even gave a product recommendation for other work that I was doing myself.  The site was immaculate when they left.  I almost never give a full top rating to anything, but these guys earned it.
    - Rebecca C.
  • D
    Roberts Contracting Inc

    Overall the work done was good and they did an excellent job of cleaning up.  There were issues with the process and the final completed work.

    There was difficulty in communication.  Several times they claimed to have called, but I had no messages.  As I dealt with different associates of the business, it wasn't clear what  were their positions and responsibilities.  However they were generally patient and considerate, especially as it took me some time to decide on a contractor.  They did change the start date several times which led to my not being available the last day of work.

    I was disappointed that an area that was not supposed to be worked on was re-shingled. This small porch area was not included because the porch is being replaced next year and I wanted to wait to do the roof after the lower area was replaced. Also as I already had the necessary materials for that roof, it was additional material costs.  

    I also was surprised that they did not repair a hole in the roof soffit. The hole was there before the work, but I thought it would be fixed.  Unfortunately, due to family obligations, I was not able to be there on the last day to inspect the work prior to the contractors leaving.   

    I have contacted the company about these issues and am awaiting their reply.

    Update: February 2016

    In November 2014, I contacted the company about addressing my concerns.  I was promised that the soffit would be fixed and that they would provide the drain for the porch.  I contacted them several times more without response.  May 26, 2015 a representative came to do an estimate on the porch replacement and I again was promised that the work would be done.  They declined to bid on the porch and never came back to do the promised work.  

    In addition, the porch roof has been leaking since it was done.  I had assumed that the roof wasn?t fully sealed because of my stated intent to replace the porch.  However the contractor who performed the porch replacement indicated that there appeared to be a problem with the flashing on the porch roof.  Upon closer examination during a rain event, it appears that the water is running down onto the porch between the outer siding shingles and the old clapboard below. 

    In December I sent a letter to the office requesting a written response and phone contact to schedule the promised work, as well as address the roof leak. I gave them 30-days to respond.  The only response I got was a message on my answering machine inviting me to call about their available deals on new work.  Thus I am updating my review and I will be filing a complaint with the Better Business Bureau.  

      



    - Rebecca C.
  • B
    Brian Hommel Home Improvement
    unknown
    - Craig B.
  • D
    Noah C White Custom Builders
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    - Richard W.
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Deck And Porch Contractors in Saugerties

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