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Find Top-Rated Saratoga Springs Fireplace Contractors

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Fireplace Repair reviews in Saratoga Springs

Real People ~ Real Reviews ~ Real Results

  • Our chimney presented a challenging situation for a liner solution. In fact, we had a different contractor give up on installation of a liner for our chimney after multiple days of effort. Top Hat Chimney expertise is excellent and their logical and persistent approach resulted in the best technical solution. They also worked to minimize cost within the constraints we faced. They conducted themselves professionally and kept things clean inside and outside the house. Being summer time, we haven't had a fire as of yet but based upon the high quality workmanship, don't anticipate any issues. We give them top marks and highly recommend them.
    - David H.
  • All and all, very pleasant and professional. From the initial phone call to the actual day of service, this went very smoothly. Jaime was prompt, explained about the inspection and cleaning, worked efficiently, and answered my questions. There was no mess. He was friendly, tolerated our dogs and even inspected our dryer vent. Nice job!
    - devon b.
  • It did take at least a month for Best Fire to get the specific logs I ordered, but I learned that this is unfortunately typical in the industry.  The Service department was patient with my questions and kept me informed.  Things in life sometimes don't go smoothly, but (from my experience) Best Fire is a company and staff you can trust.
    - Stephen B.
  • It went exceptionally well.  Tim, Don and TJ were professional, accommodating, and really, really happy!  This crew are great to work with, even when things go wrong.
    We have two chimneys going up through two parts of our house.  One was crumbling (180 years old!), so we had to take it all the way down.  Tim then cleaned the hole out, poured a new foundation and built the new fireplace and  chimney from the ground up.  He was extremely enthusiastic - Tim has a real passion for his work.  He offered suggestions which we loved (and would never have thought of), and was excited to reuse some of the parts form the old chimney (at our request), including some of the antique brick.
    The work was, at times, in pretty tough conditions.  The house is under construction, and was without water for part of the job, meaning that Tim and Don had to drive over to this house to fill buckets of water.  It was also EXTREMELY cold - temperatures below 0 with heavy winds - but Tim never complained.  It really was a joy - in fact, a treat, to work with them.
    The fireplace and chimney are beautiful.  We made our first (small) fire in it last night, and I look forward to enjoying it for years to come.
    I can't recommend Actual Chimney highly enough.  What a great experience it was working with Tim.
    - Mark C.
  • Service person showed up on time-pleasant and introduced himself.  Set up work area very carefully to protect carpeting.  Took about 1 hour to clean the fireplace, set it back up as indicated on our fireplace manual, replace the embers and made recommendations regarding replacing the faux logs;  turned out the noisy fan was just a loose instruction paper under the unit which he removed.  Could have easily sold us a new fan replacement, but very honest, polite and definitely would use again.  Was recommended by our electrician after a quote from another company seemed excessively high for just a trip charge.
    - ROBERT N.
  • They performed the same service that 3 other vendors wanted approx. $100 more to perform
    Arrived on time and did not rush to complete the job rather took the time to do it right and explain what was going on to me.
    - Michael E.
  • I'm very happy with the service. The blower is working perfectly now, the haze on the glass is gone and he gave me some great tips. I was a bit surprised at the price because the service I used the previous year (which closed shop due to the health of the owners) was much cheaper but honestly the service was much better so I plan to use them next year. The service technician was outstanding. He was very curtious, professional and knowledgable. He also spent the time educating me which is much appreciated.
    - Colleen O.
  • Went well, fast, thorough and efficient
    - James C.
  • Very professional
    - andrew l.
  • unknown
    - Joseph K.
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Fireplace Contractors in Saratoga Springs

Companies below are listed in alphabetical order.

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  • LEGERE

    1462 ERIE BLVD
    Schenectady, NY