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Home Security System reviews in Rye Brook

  • A
    Marshall Alarm Systems Inc
    We met with multiple home alarm system companies from across the Tri State area and finally decided to go with Marshall Alarm Systems.  We are very glad we did!  Debbie is an outstanding salesperson with decades of home security system experience.  She was extremely thorough, prompt, passionate, knowledgeable and provided a level of customer service and support that we rarely see anymore.  Marshall Jr, one of the owners, personally installed the system with one of his colleagues.  Marshall is a perfectionist and he immediately gives you a feeling of competence and subject matter expertise.  The installation was done perfectly and they were prompt, professional, competent,  and clean.  Marshal Alarm Systems is an outstanding company who we would enthusiastically recommend to all!
    - Robert K.
  • A
    Marshall Alarm Systems Inc
    We were very happy with the service we received from Marshall alarm system. There had been some robberies in our neighborhood and we were concerned and wanted some security and piece of mind. Debbie in sales came and surveyed our house and never tried to use our fear into getting us to buy more than we needed. She told us that she was able to use the old, outdated system that was already in the house when we bought it so there was minimal work that had to be done to the house. Debbie did not pressure us and we called her the next evening and set up a date for the installation soon after our initial meeting. Marshall Jr. arrived at our house at the time he said he would and finished the job pretty quickly. In addition to the alarm system, he swapped out our old smoke sectors for new one and explained how to maintain them.He was very patient in showing me how the app works and how the system worked. He waited for my husband to come home and went through the whole process with him as well. The system is very easy to use and works well. Debbie has called after the installation to see how everything went. We were happy with our experience with Marshall Alarm systems and highly recommend them.

    - Eric B.
  • A
    Extremely professional and thorough service.  Responsive to all owner's requests immediately.
    Used in previous residence as well.  Neighbors also recommended him and were very pleased
    - Lauren M.
  • F
    Safe Streets USA
    Cold sales call selling an ADT alarm system, salesperson told me I'd save 20% on homeowners insurance. Had it installed since annual cost of system would balance annual homeowners insurance savings. Technician insisted I'd save 20% on my homeowners insurance soon as I submitted the certificate of security system installation.... But my insurance dropped only 3%. Called to complain to Safe Streets USA, spoke with 4 reps plus an ADT rep. 
    EACH of the 4 Safe Streets reps I spoke with stated the salesperson AND the technician had given me "misinformation and misrepresented the total savings" of the package they sold me. Safe Streets won't lower the monthly charge for the alarm and won't let me cancel the 3-year contract without substantial penalties. Filed a complaint with Better Business Bureau, where several complaints already lodged against Safe Streets for their marketing and sales tactics already. Do NOT use these people--customer service is awful, salespeople fraudulently market their services.
    - Kris C.
  • A
    self install was easy to perform, the rep over the phone was friendly and thorough with questions during the initial sales and activation process
    - Jing X.
  • B
    - Michelle K.
  • A
    - Laura D.
  • A
    I think they are extremely professional. I have never had a problem with them at all. They are prompt, and professional. I will continue to use their services.
    - PETER K.
  • A
    ADT Security Services, Inc
    It was excellent. They are state-of-the-art. They are excellent and I give them the highest ratings across the board.
    - Karen Z.
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Home Security Companies in Rye Brook

Companies below are listed in alphabetical order.

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