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Flooring reviews in Rush

  • D
    Rochester Linoleum & Carpet One
    Our interaction with Rochester Linoleum and Carpet One Center, Inc., was far from pleasant. We expended close to $8000 on a large project and yet we experienced an egregious lack of basic communication from the company as we were not advised of issues with the scheduling of the product installation and phone calls were not returned even after days and in one instance weeks had elapsed. Furthermore, we suffered great inconvenience as a result of gross organizational dysfunction - it is inconceivable that the company cannot track scheduled installation dates, incoming delivery of products, and link such together. We repeatedly heard from a representative that the company wanted to "earn our business" but, given the poor customer service and perhaps even disrespect that we endured, that promise rings hollow. Insufficient time has elapsed to allow the rating of the quality of the product (Verastone). The only positive aspect of our relationship with Rochester Linoleum and Carpet One Center, Inc., was the skill and professionalism of those who installed the product or prepared for such.
    - Robert L.
  • A
    Pink Rose Home Service/Skyline Builders LLC
    Arrived when promised and was a very efficient installation. Marble floor came out great. Dave and co. were courteous and friendly and kept me informed of the progress
    - john l.
  • A
    Miracle Method of Rochester NY
    unknown
    - Robert L.
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Flooring Installers in Rush

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