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Chimney & Fireplace reviews in Rush

  • A
    Rochester Fireplace Inc.
    Rochester Fireplace is so amazing, I cannot say enough great things about them. I compared other places and found them to be the best. From the first meet of walking into the showroom to the finished installation of my gas insert I experienced nothing but excellence in every way. They were so pleasant to work with and the price was right. We have an older house and wanted to put a gas insert into an existing fireplace. It was a bit of a tricky job but they went above and beyond and were able to tailor the installation process for our home. They were so respectful of my house, cleaned up beautifully. When Cameron and his team left it was like no one had even been at my house except we had a new beautiful fireplace that we are enjoying immensely! And it is heating our home beautifully! I would highly recommend Rochester Fireplace to anyone for their fireplace services.
    - Carol B.
  • A
    Master Chimney & Masonry
    He was very friendly and professional.  When he thought he was going to
    be late, he called a couple of days ahead to make sure that was ok.  I
    was concerned that whoever cleaned the chimney might leave some residue
    on my new carpet -- but you can't even tell he was here working. We would highly recommend Dennis Howe.
    - Darlene S.
  • A
    In November I had a new fireplace insert installed and had never heated with wood before .
    The imformation that came with the unit suggested that I have the chimeny cleaned after a couple of mounths so I called Genesee Valley Chimney Sweep.
    They had an emergency that morning with a customer that had a plugged chimney. They called to ask if they could be a little late as the other customer had no heat. I said that would be fine they follwed up with two more phone calls Just to keep me informed and they were only a little late.Good to know that if you really have a problem they will make the extra effort.
    They arrived put down throws over the floor and went to work.Very neat and professional.
    I had been trying to figure out if I was properly using the unit so I asked Chris a few questions. Chris was very eager to answer all of my questions and suggest other things that may be helpful to me.
    Chris was very very knowledgeable about wood stoves and explained to me that part of his service is to make sure that his customers understand the proper operation of their units.
    Chris has to be one of the most pleasant contractors that I have ever had the pleasure to deal with. He was not rushed and explained every thing as they went.
    - Austin P.
  • A
    Dunn's Chimney Sweep & Dryer Vent Service
    We had a chimney sweep out in December because the cleanout door had rusted away. He diagnosed a cracked crown that was letting water into the chimney (causing the rust), and that the shoulders needed tuckpointing. We had several other folks out to do estimates before Dunn's was able to come (he's busy, as he deserves to be!).

    All made basically the same diagnosis, but Mr. Dunn provided the best explanation as to what was going on. He also took a digital picture of the crown and printed it on the spot, so I could see what he was talking about.

    Initial contact had been via email, as were negotiation of actual services and dates, and Mr. Dunn was as personable and coherent in email as he is in person. We agreed on price and a tentative date, weather permitting, for the repair.

    That day arrived cold and rainy, so I assumed I'd hear from him that they weren't coming. To my surprise, they showed up promptly as promised and said they would do the cleanout door that day, since that didn't involve any ladder work. The new door is nicer than the original, and looks great.

    The next day they came back and did the crown, tuckpointing, and even cleaned the brick, which had some discoloration from the runoff. The whole job looks great. When they left, he included two more digital photos of the crown: with the old crown removed and the new one installed.

    I should also note that when they arrived, he asked if it was OK for his van to be in the driveway (clearly desirable since that was closer to the worksite, and thus more convenient, although he didn't point that out). I asked how long they would be; he said and quot;A couple of hoursand quot;. I told him that it was fine, that we weren't going out until 1PM.

    The job wound up taking a bit longer than he'd anticipated, and at 1PM they weren't quite done. But when I went to leave, he had already moved his van out of the driveway! He said not to worry, that they were almost done and that he'd leave the pictures in our front door and email the receipt, which he did. It's rare in my experience for workmen to be this conscientious and thoughtful of the homeowner.

    I highly recommend Mr. Dunn in every way!
    - A H.
  • A
    Isaac Heating & Air Conditioning Inc
    Very well. Prompt, Friendly, & Professional
    - George L.
  • B
    Master Chimney & Masonry
    - THOMAS D.
  • A
    Very well. Prompt and clean.
    - Mitchell C.
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Chimney And Fireplace Contractors in Rush

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