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Plumber reviews in Rosedale

  • F
    I had a bad experience with them. I only had to pay the copay from my home warranty. They diagnosed a problem that I didn't have and told my insurance company.  They said it was my boiler and it turned out it was my hot water heater.  They had done this earlier in the year too.  It had caused my house to flood causing me to have to call another plumber.
    - Debra L.
  • A
    The plumber, Adonis, was punctual, polite and quite efficient. He explained each step to us, providing options and estimates. He was never too busy to address a question or concern. He completed the work in a timely manner, displaying excellent workmanship. His cleanup was meticulous. In addition he recommended a competent contractor to complete repairs.
    - ROBERT R.
  • D
    I was very, very unhappy with this service provider. We were lied to about having the water lowered, which was very apparent, because it would have been impossible due to there not being a bucket present. We felt that this worker was wasting time during the service call. We were very disappointed. We felt that just changing the battery and setting a timer was not sufficent, satisfactory service. 
    - ROBERT R.
  • A
    Ricky arrived early for the appointment. He was courteous, knowledgable and willing to listen. He gave recommendations for repairs that were fair and demonstrated a willingness to go the extra mile in order to resolve all issues to my satisfaction.
    - Dianne M.
  • B
    Really nice guys and professional, but extremely expensive.  They were literally 40% more expensive than competitive quotes.  They scheduled an estimate and showed up on time, the office staff is very professional and responsive.  It just seems for this specific scope of work they are very overpriced.  Perhaps for other items they are better priced.
    - Shah T.
  • A
    Appointment was for 8:00 A.M. Jay arrived on time, unfortunately I was unable to get off of work so the tenant had to let him in.
    As soon as Jay had a chance to take a look at the sink he called me to inform me of the work needed and the price, also texted me pictures of work done.
    - Sean L.
  • A
    The sewer line was cleaned as expected. The work was professional and the plumbers were courteous. The price was definitely right. I've used this company many times over the years and the work has generally been very good.
    - Andre B.
  • A
    Alure removed the tub, shower, sink, and toilet. The walls were removed down to studs with appropriate sheet rock and insulation replacing it. Molding was installed around the bathroom window. The old floor tiles were ripped out and floor leveled. Since I was having more than 3 pieces installed I couldn't get the 5 day job but they still finished 99% of the job in 6 days. The bathroom was on the 2nd floor and Alure was sure to cover the carpeted steps and cordoned off the work are with plastic sheets to minimize the dust. One of the best things to me was removing the trash. The demo team took the tub and sink away immediately and a truck came back for the remainder. I am absolutely pleased with the work performed and wish I had work done years ago. We now have a new tub that I can soak with a ledge for candles or flowers. They removed the old separate shower and installed an new angle shower. I had a grab bar put in the shower and one in the tub. The vanity is spacious with two nice size drawers and additional storage space beneath. Alure installed floor tiles and walls tiles half way up the wall and all the way in the shower area. The most people were present during demo-day one. The rest of the time there was basically one installer doing the labor. The laborer was courteous and professional. There was glitch. Somehow the medicine cabinet mirror became cracked prior to installation. It was installed anyway just as a place holder so the work could continue and a replacement secured. Unfortunately there was a mix-up in the communication with the project director and the replacement mirror wars incorrect so I had to wait an additional week. I also notice a small, really mall scratch on the cabinet. But since I paid big money I didn't want any scratches on day one. Alure didn't bat an eye. They replaced the cabinet door without any problem or haggling whatsoever. I wish Alure also would have painted the bathroom as part of the completion but they don't and the handyman pricing the offered for the paint job was too high so I did it myself. Other than that I would absolutely recommend Alure for a Bathroom remodel job and make sure you ask for Billy Coen who was honest and extremely helpful for me, and always available by phone or email when I needed him.
    - Talib S.
  • C
    I purchased an Angie's List Big Deal special offer for this service. They kind of just looked at it and did a visual inspection, but that was basically it. I did not think it was worth the money.  He did not clean anything or take anything apart; we were inspecting a lot more than I got. I am not sure if I read the Big Deal print right about what they were supposed to be providing. I did not like the service. He did clean the front of it but did not drain water from the system or add any chemicals. I did not get what I paid for because he did not do a lot of the stuff that was supposed to be done. The service was not great, but it was not lousy. He came a long distance for the service call and I don't think he expected the trip to take that long so he ran a little late; but he was courteous and did call to let me know he was running late. The price was way too expensive for what I got. They were on time for the call and very responsive if I needed anything. He was supposed to call me back for a different item but never did.  They were very professional.
    - Marie M.
  • F
    On our own we found out that the sewer line did not have anything to do with the leak. The leak problem was the result of a backed-up gutter.  The boiler problem was not an issue. The water from the boiler was an typical event. 
    - Hilary B.
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Plumbers in Rosedale

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