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Chimney & Fireplace reviews in Rome

  • A
    Taylor Construction & General Contracting LLC
    fantastic BOB was honest on time very reliable the best material and if its not broken don't touch it I can't express his honesty enough a friend referred me to him and I'm glad he did he cleans up everything spotless his workers are the same way his price for each job was less than I thought he tells you up front the cost one way and if he finds more like plywood is a big part he tells you that one also I would recommend Taylors construction to anyone with complete confidence he's a man of his word FROM ONE VERY HAPPY CUSTOMER TONY BARONE
    - Anthony B.
  • A
    Taylor Construction & General Contracting LLC
    Taylor Construction and General Contracting quoted a very competitive price and provided all the services professionally, keeping me informed of any additional work that needed to be done. They cleaned the entire site of any debris and completed the work in a timely fashion. I would definitely recommend them for any roofing project
    - Thomas S.
  • A
    Hearth & Homes USA

    We shopped all of the gas fireplace insert providers within a 50 mile radius of our home in Lee, NY before settling on Hearth and Home USA in Marcy/Utica NY.  We chose Hearth & Homes USA because the owner, Patrick Hemming, was very personable, offered us many options and spent extra time explaining all possible options.  Even though the store was ready to close, he didn't rush and gave us expert attention.  He also went out of his way to research whether the Regency insert we were most interested in would (1) fit our existing fireplace and (2) if it would be available.  We had seen neighbors fireplace inserts where the finished products looked piecemealed in (didn't fit the fireplace opening) and we wanted the existing fireplace filled completely.  Our neighbors had also complained about hearing a loud hissing sound coming from their insert causing difficulty hearing their TV.  Patrick assured us that his end product would have none of these inconveniences.  He came to our home to take exact measurements and make recommendations as to adding a background plate to fit our existing fireplace exactly.   The two installers arrived promptly and worked in a very friendly, professional, and experienced manner. They cleaned up completely and left no evidence of debris behind.  They spent additional time explaining the use of the remote control and fireplace so that we were completely comfortable regarding the care of the fireplace. The finished product was lovely and works perfectly.  Note:  In order to fit our existing fireplace perfectly, they inserted the fireplace and then measured the remaining measurements so that they could go back to their shop and manufacture the final plate needed to fit exactly.  Other fireplace stores we contacted did not offer this option to ensure the fit would be perfect.  We couldn't be happier with our new fireplace.  It generates heat throughout the entire main floor when on, saving having our whole house heater thermostat kicking on and heating the upstairs when it is not needed.  Additional note, our final price was a lower than all of the competitors.  We believe we received top quality at a reasonable price and couldn't be happier with the gas insert.  We highly recommend this company.  Hearth and Homes USA also offers pools and spas.


    - Marlene H.
  • A
    Safety First Chimney Sweeps
    We call and make an appointment - Bob does send out yearly reminder cards. Bob comes, lays down tarps to protect the floor, cleans out the insert, then cleans the chimney removing any soot build up. He vacuums everything and removes his tarps and equipment. Job is always done very well.
    - Charles H.
  • A
    Walsh Cabinet Shop
    His name is Charles Walsh. He is excellent and does fantastic work. He is a fantastic woodworker. He is like an artist, he cannot be rushed. He is very meticulous and friendly. He is slower than molasses but he does good work so we put up with that. He has always been good with us as far as price is concerned and he calls us his best customers. He gives us good pricing. We have spent lot of money with him. His quality is outstanding. He is a little slow about responding but we can put up with that. We will absolutely continue to use him.
    - larry s.
  • A
    Taylor Construction & General Contracting LLC
    Bob Taylor (Taylor Construction) was so professional and personable right from the get-go.  He was generous (and extremely prompt) with his time and expertise concerning a work estimate (no high pressure sales just confident and professional; and they finished under budget), job completion time (sooner than expected), materials needed.  He offered up "referral properties" from previous jobs. He met with us (several times) at our home to explain the entire process, bring samples, and to preview the job site.  The work was delayed a while due to a rather long stretch of rainy weather in our area.  Bob continued to keep in touch to assure us he "hadn't forgotten" about us and the job.  When the weather began clearing and a job date had been set he kept us posted every step of the way.  Advised us just when the dumpster would be delivered, cleared with us where on our property the dumpster would be placed, and also asked our approval for set up and placement of his work trailer and additional work equipment.  He told us that he and his crew (who were awesome .. more about them in a moment) would arrive around 9 a.m. each day to begin work.  Each day they arrived 30 minutes ahead of schedule!  He was here each day to oversee work of his crew (which didn't need supervising; they worked well as a team; all knew their job/responsibilities; a number of his crew each had worked with/for Taylor Construction for over ten years; they worked with professionalism and with respect for Mr. Taylor and worked conscientiously about their job and our home).  Each time something "out of the ordinary" or unexpected cropped up (the flashing around the chimney, banding it to the roof, removing some of the siding, replacing some sheets of plywood, replacing the bathroom vent-fan) Bob's crew discussed the issue with him then he in turn explained the issue with us, offered us his factual overview/opinion and left the decision up to us as to how we wanted him to proceed.  He and his crew were "spot on" with every issue.  We appreciated their/his candor and expertise.  Clean up was so immaculately accomplished you'd never know they had been here were it not for our beautiful new roof!  The job was completed a day ahead of schedule on a Friday.  The following Monday Bob returned to see if we were pleased with the work and to assure us that if we weren't completely happy about the job done by his crew that he would work to make it right.  Not necessary, Bob.  The entire experience was stress-free.  Bob and his crew made it so.  We would indeed recommend highly Bob Taylor/Taylor Construction
    - Diane L.
  • F
    Madison Masonry and Custom Bldg
    The person who does the work for me is named Ray.  He is a contractor.  He has many court cases against him at the moment.  He scams people by taking their money and running away.  He is terrible.  He keeps ripping people off.  He did some work then came back the next day to do some more of the work and after that never showed up.  The job which he started for me has been ongoing for the last year.  He took $ 6000 and ran away.  He has not finished the bathroom tiles work which he has started because he has to buy the rest of the tiles.  He charges me a good and decent price.  He never gets the work done but his quality of work is fair.  He does not return my calls. When I take him to court he responds and begs me.  I tried helping him out by giving him an extra $ 200 and he did the work for two days and then disappeared again.  They also take tools and don’t return them.  I would not use him again in the future.
    - joe m.
  • A
    Fred F Collis & Sons Inc
    They were neat and clean. They did a beautiful job. I would recommend them to anyone.
    - Joan W.
  • F
    Syracuse Stove & Chimney Inc
    Did not use this company.
    - Randa R.
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Chimney And Fireplace Contractors in Rome

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