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Locksmith reviews in Rockville Centre

  • B
    Top Lock Locksmiths & Security
    The locksmith arrived on time and did the work efficiently and completely.  He was polite and respectful.     The locks have  been working fine in the 2 months since he did the replacement of the front door locks ( door knob and deadbolt).      I realized that I had made the payment without getting the credit for the Angie's List deal that I had purchased.  I phoned the company and was told that a refund check would be mailed to me.     Unfortunately it took over month to get the refund check as they had mailed it without my apartment number and it was returned to their office.     I had to phone several times to get this resolved.    My ratings would be overall A's if this had not been an issue.
    - Mary E.
  • A
    INSTALL A LOCK
    He was responsive, lost no time is responding to my emergency call.  Very professional, high degree of expertise, courteous and generally a pleasure.  Truly cares about his customers.  I will continue to employ his services whenever the need arises.  It is hard to find a honest man..
    - Bonnie C.
  • A
    Woods Lock & Door
    On time, very neat. Replacing a door in an 85 year old, crooked house must be quite difficult. In my case the results were perfect. All the moldings, inside and out, were taken off and replaced as if nothing had happened. The door hangs perfectly and now uses the same key as the front door. It took one man about 5 hours to do the door install. Had a problem with the lock getting caught on  the strike plate a couple days later. We called and an employee came by within an hour to tweak the plate and the weather-stripping.
    - STEPHEN H.
  • F
    CHARDONAS KEYLOCK SVC INC
    I was a returning customer of Chardonas.  Used them first 10 years ago to change the locks to my condo.  When I was displaced from my home due to Hurricane Sandy, I needed my locks changed again in January, 2013 due to all the contractors that were in my condo.  I hired Chardonas, again.  They subcontracted out to another locksmith, without my knowledge, and charged me $467.00 to change a dead bolt and a door knob.  I moved to another home in July, 2013.  I hired Chardonas again.  I asked Willis, the locksmith, if he was was going to charge me $500.00 to change the locks.  He indicated locks are not that expensive and it would cost me approximately $200.00.  He charged me $216.00 to change the same exact locks, a dead bolt and a door knob.  I explained to Willis what happened in January, 2013.  He suggested I contact Vanessa, the manager of Chardonas.  He indicated sometimes they subcontract to outside locksmiths who overcharge.  My husband faxed over the receipts to Vanessa on a Tuesday, never heard from her.  He called her the following Tuesday, she said she has the receipts and she was too busy to review them.  Called her again a couple of days later, she said "when we are busy we subcontract to other companies" and she had no record me calling in January, 2013, even though Chardonas was the company who sent me a locksmith.    She said she would look into it further, and suggested we contact "Sam" who they subcontract to at times.  My husband spoke with "Sam", faxed over the receipts to him, it was not "Sam's" company.  My husband called Vanessa and told her it was not "Sam", she said there was nothing she could do. He asked to speak to the owner, who is Vanessa's father, he would not come to the phone.    As I paid with my credit card in January, 2013, I contacted my credit card who indicated the locksmith was "Run Anywhere Locksmith".  My husband called them, who denied it, despite holding a receipt and credit card proof of payment.  My husband called Vanessa and told her about "Run Anywhere Locksmith". She again said there was nothing she could do and questioned "are you sure your wife hired Chardonas to change the locks? Didn't she notice the locksmith did not wear our shirt?"  My husband told Vanessa we were filing a formal company with the Better Business Bureau and he response was "Go ahead and waste your time."  
    During recovery of Hurricane Sandy, Chardonas subcontracted to other locksmiths without customers knowledge who charge them 50% more than they should have.  Chardonas is denying it and not rectifying their mistake.
    - Debra V.
  • A
    L I Locksmith & Alarm Co Inc
    He looked at it and couldn't find out what was wrong with it and he asked me to call them back if there was any problem and that he will come out and fix it. They were responsive because I just called them this weekend and they came out. They told me what time they were coming and they were here between that time.
    - Stephanie C.
  • A
    Top Lock Locksmiths & Security
    They arrived within the 40 minutes hey said they would. The technician was talented, resourceful and did an amazing job.
    - Karen D.
  • A
    Top Lock Locksmiths & Security
    unknown
    - Mathew H.
  • A
    Top Lock Locksmiths & Security
    unknown
    - Thomas F.
  • A
    Woods Lock & Door
    They arrived within an hour of calling and had all new locks installed in less than an hours. Very professional and courteous.
    - Terence M.
  • A
    INSTALL A LOCK
    They were prompt, friendly, and very efficient.
    - Stephanie C.
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Locksmiths in Rockville Centre

Companies below are listed in alphabetical order.

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