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House Cleaning reviews in Rockville Centre

  • F
    NYC Real Cleaning
    We made an appointment for 3pm as Richard wanted to view the house first. He knew i had to arrange for someone to meet him there because i work a distance away. He stood her up completely. When i called an hour later, he didn't recognize the address or my name for several minutes and then admitted he had totally forgotten. Extremely disappointed as this was a semi-emergency and he wasted 2 precious days.
    - Susan H.
  • A
    New York Home Clean Up Service - Deep Cleaning Specialist
    They were incredible. They were polite, pleasant, professional. They did everything I asked and much much more. My house shines !! There were 6 professionals for 9 hours. I have a large home, but their attention to the smallest detail was incredible.
    - ronnie b.
  • A
    Complete Maids and Cleaning Services
    I use Complete Maids and Cleaning Services once a week to clean my home. Claudette is professional and prompt. She does a great job and would definitely recommend her. I am very happy with her services.
    - Elizabeth N.
  • A
    RS Steam Master Inc
    I was pleasantly surprised how quick and efficiently their team were. The fact that time is money for all, I was pleased that my day was not consumed by having people cleaning my home. They are professionals who are reliable and respect their clients' time. Their prices are very reasonable, actually, it was surprisingly affordable. I had a "Maid" cleaning company charge 2.5 times the price and didn't do 1/3 of the quality of the cleaning - the mattress no included. I have no "Don'ts" to report. It has been all good and say "DO" contact RS Master for your next cleaning.
    - Ann B.
  • A
    Imperial Cleaning Company
    The cleaning crew did a very good job and were done within an hour. They bring their own cleaning supplies and the house is clean and smells great when they are done. Will be using them more regularly in the future.
    - Cindy C.
  • A
    Alina's Cleaning Service
    There are two women who come.  They do exactly what I asked.  They are cheerful, competent and professional.  I am now using them on a bi-weekly basis.
    They are wonderful.
    - ronnie b.
  • A
    Alina's Cleaning Service
    Went very well.  We're in the process of moving and have had a lot of construction activity, so the house was a mess.  The crew arrived on time and were very efficient.  I will be using them in the future.
    - Gordon M.
  • F
    Imperial Cleaning Company

    I was moving into a brand new house and I needed a company to come in for an hour and clean the house.. it's a small house so I needed the kitchen cabinets mainly done - so it was easy for a quick unpack.

    During the week new carpets were put down and the dining room floors were polished.,, The old owner had a��weekly cleaning service��so the house was spotless already.

    I called this company and specifically asked for them to take the hour and just concentrate on the kitchen.. I'm current 9 months pregnant and need the kitchen cabinets ready to go - so I can unpack just the dishes before the baby comes.

    I spoke to Henry - who was very nice (in the beginning) - I explained that the house is spotless and clean but I just needed an hour for a quick vacuum and a kitchen cabinet wipe down.

    He was sending over 3 ladies- and told me not to worry that what I needed would be sufficient for the hour.. especially that there was no furniture anywhere and the point of attack was the kitchen...

    The house is one floor ranch - 3 bedrooms.. no furniture- a small bathroom &�� kitchen..

    Verizon was there so they couldn't vacuum the living room.. and the dining room had the floors polished.. so nothing to do there...

    My husband & father in law were at the house all day with Verizon.. I couldn't go due to the smell of polish on the dining room floors - or I think the outcome would of been completely different.

    I had an Angie's list coupon for 10% off. but b/c I couldn't go into the house- I forgot to give it to my husband..

    The girls stayed��about��1 hour &��15 mins.. not sure why.. I asked my husband - to check on them..

    They were instantaneously done once he asked how much longer..

    They gave him a price of 104.50.. he called me- I explained to him- I forgot to give the coupon.. that's why it was more-

    So as a bargaining��option for the additional money-��my husband asked the girls.. could they please just wipe�� the "brand New" refrigerator before they left.

    They did... and left

    When I got to the house the next evening.. it was a mess..

    There was one drawer in the bathroom that had all shreds of paper - left by the previous owner..��it was��never cleaned ( they are only��2 drawers in the bathroom)

    the kitchen cabinets still had crumbs in them - they NEVER touched any of the kitchen cabinets.. NOT ONE CABINET WAS CLEANED

    the handle of the refrigerator had this sticky glue on it - it needed to be wiped..

    I called Henry right away.. He said he explained that an hour was never going to be enough time... and offered to have the 3 girls come back the next day at 1:30..

    I'm still working and couldn't leave work early��for a cleaning service .. so I asked him for my money back..

    it didn't make sense to have them come back- I already had to wipe everything down myself -so it defeated the purpose to have them return.. plus now we officially moved in... it was Too Late...

    Henry told me he would ask the owner to give me a full refund & get back to me the next morning.

    3 days later he emailed me - with an email that said - pretty much - You're loss lady! There was nothing he could do and wouldn't refund my money.


    So I emailed him right back & said- I'd take the offer to have the girls come back.. I figured - that's still 105.00 - I paid for it...


    He then said- Sorry that offer expired 24 hrs after��the initial cleaning day.


    so here is the bottom line.. no matter what they reply- This company was milking the time for over 1 hour.. never cleaned anything.. I took pictures to prove it..

    They have a B rating for a reason.. They took advantage of me and I'm 9 month pregnant.

    They took��more money than promised.. and never did anything in my house..

    DO NOT USE THIS COMPANY..

    JUST ASK & I'LL SEND THE��PICTURES AND THE NASTY EMAILS FROM HENRY.�� THEY ARE A SCAM


    Im just sorry it ended up this way.. My first bad experience using Angie's List..


    - STACEY S.
  • C
    Alina's Cleaning Service
    cleaned the house but was misleading in terms -- 4 hours, 2 hours with two people -- they were only half way through the cleaning and then said there would have to be additional charges to finish.  Complete bait and switch.
    - KEN P.
  • F
    Cleaning & Landscaping Services
    At the time she was supposed to arrive, I called her, but did not pick up. Within a half hour she did call me and said that she was still at a job and would not make it. We then set up an appointment for her to come to clean today with one other person between the hours of 12 and 1. She did not show up or call to reschedule. I would like a full refund.
    - Elizabeth N.
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Home Cleaning Services in Rockville Centre

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