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Fence Company reviews in Rockville Centre

  • A
    Block by Block Builder
    It went according to plan no issues and they did everything they said according to the price and timeline agreed upon. Once we are ready for the remaining work on the back we are having them finish what they started. My wife and I are very please. Plus I���m also a marine veteran and am very picky about ppl responsiveness and timeliness. I have no complaints. 10 stars. A+++ job well done.
    - Joe T.
  • A
    Family Fence
    Family Fence was perfect in every aspect and you should have no reservations about using them. They followed up as promised and did the work as expected in a professional manner. Their crew was polite, punctual and the end product was great.
    - Don S.
  • A
    Family Fence
    I wanted to use Family Fence from the very beginning bc their reviews are amazing. Originally their quote was too expensive, but they worked with me on the price and sat with me to design the exact fence I wanted. I wanted a particular fence with a doggie bottom so my puppy wouldn���t squeeze through! Whereas many other fence companies were restrictive on their offerings, Frank at Family Fence sat down with me and outlined all the options. They stuck to their install date, called me the day before as promised, and followed up several times to make sure I was happy. The fence is high quality (better quality than their competitors) and it looks amazing. Doing work on a house can be so frustrating and I find that half the time it���s because of the unreliability of the people you���re working with. That is NOT the case with Family Fence. They really do treat you like you���re a close friend or family. In the end, I think I probably paid $100 more than their competitor with crappy customer service, but it was worth it! No hiccups. No broken promise. I received exactly what what I wanted, when I wanted!
    - Johanna G.
  • A
    Family Fence
    The latest installation was a replacement of a product, guaranteed not to fade. Family Fence has actually stopped being a supplier of this manufacturer because the product was not living up to it's claims. So when my product faded, they replaced it. No cost, no argument. When it happened again, they replaced it. When it happened again, they went back to the fence manufacturer, who they do not do business with and made them stand by the warranty. The manufacturer has fixed the issues and replaced it again. Family Fence was wonderful with dealing with all issues. Not once did they complain. They wanted me to be happy and I am very happy. The crews were wonderful, polite and explained things and answered questions as the work was done. I would not hesitate to recommend them and I in fact have already done so. I dealt with Frank. My happiness was all he cared about and he did everything right. Other companies could learn from Family Fence about making a customer happy. That is how you get more business. Absolutely love these guys! They want happy customers and only want to sell products that are of the highest quality. That is why when they had issues with a manufacturer's quality, they stop representing them. They had no problem getting my warranty covered and they continue to stand behind the fence. Hopefully the manufacturer has fixed their issues and this is the last time it has to be replaced. But, should it happen again and I doubt it will as the process in which they now make the fence is different, I know Family Fence will be there to make sure I am happy.
    - Mark M.
  • C
    Family Fence

    Review of Family Fence

    In December 2015 had Two white picket PVC gates and side pieces for each were installed in my narrow back yard that is directly off my screen porch. My main reason for installing was to have a yard for my dog not as a run but more as a place to sun himself or be in the shade in the grass.

    Initial installation was in December of 2015 and it went smoothly and I was happy to have a yard for my dog to use on the nasty days when I wanted to take a little more time putting on all the layers for our daily walks.

    At first all seemed fine the gates closed automatically as you passed through one and the other and they opened easily.

    Now just 6 months later that is not the case.  One is hard to open neither gate closes automatically and that is not what I want. It is not like they get a lot of abuse,  it���s just me and the dog living here so something is not right. When my yard guys leave I have to go out and close the gates so when my let my dog out to sun himself he is not in danger of wandering out onto the street.

    When I called Family Fence while they did call me right back, it took 5 days for someone to come and when the man from Family Fence arrived he did not have any tools to take care of the problem and asked me to get a pliers or he would come back another day. 

    What person in a business like that does not travel with at the least a flashlight, a pliers and a screwdriver?  As it happens a handyman who was helping me with other projects came at the same time and he said he would fix the fence. When he took a look at it and fixed it he said that it would keep happening because of the installation not being quite right.

    So I feel like I paid a lot for a sub-par job.

    I originally was going to use Amendola���s because my neighbor liked them and now I am sorry I did not listen to her and listened to the rave reviews here on Angie���s instead. Not always the best place to get answers. I am very disappointed.

     


    - Nancy M.
  • D
    Ron Construction
    He was disappointing. He is not real professional. He is the kind of guy who does good work, but then hangs up on you or starts to cry. Really odd behavior. I would not recommend him. He did good work, but so emotionally unstrung. It would get ridiculous, absolutely ridiculous. I had him do some small jobs and he was really competent. But, he talks and talks like diarrhea in the mouth about his issues. The guy literally came to do general handiwork. The price was great. He is really competent at what he does. Literally he came and we were supposed to do some outside work like planting bulbs. But I decided that we should do some inside work. He threw like a fit because he was wearing flannel lined jeans and he wasn't prepared to come inside. He did walk away. And then, he started talking about what a failure he was. It was so bizarre. I talked him down off the ledge because I really wanted him to do some work for me. The last time he was here, he did a beautiful window sill for me. He did it before Christmas eve. He put on this beautiful ledge and he put one coat of paint. It needed a second. I have a Catnapper that goes on top that you need to install. This was day before Christmas eve. He said, "I'll be back on Monday." He had all that time off. On Monday, I called him and he says, "I have to take a personal day." I said, "Really?" He lives literally 10 minutes from me. He said, "I have returns from presents and I have to go to the post office." I said, "Ron, I just need you to put on one coat of paint. Can't you fit it in?" He says, "I can't do it. I can't do it." I said, "Please. I really need to get this dry. My housekeeper will be here tomorrow. I can't do it tomorrow." He says, "Okay," and then he calls me back 5 minutes later and says, "I really need to take care of these things and I can't do it. I don't want to hear anything else." I said, "Ron, Literally, no time?  You can't make time at some point during the day?" He says, "I can't. Good bye," and hangs up. It was the most bizarre thing I've ever heard. He complained that he really needed money too. Whatever he asked, I was paying him because when he worked, he did great work. I texted him back and I told him that he was unprofessional and rude and I didn't deserve that kind of discourtesy and that he was fired. Now, I need a new handyman who is as good as him, but not with the emotional baggage because that was bizarre.
    - Bonnie C.
  • A
    Gentle Giant Cleaning Service Corp
    Habari Cleaveland is very professional....promptly arrived at our first appointment to give an estimate, and completed the project as promised within an 8 day time frame. He kept in touch via email in the interim. We first hired Habari two years prior to power wash house and patio, and PVC fences. We were very happy with his services then, as well as now, and wouldn't hesitate to hire him again.
    - Joanne D.
  • A
    Amendola's Fence Co
    They called to schedule delivery and then delivery was on time.
    I had gone to the shop and mistakenly ordered the wrong size fence. Got home and realized the error and called back. No problem the order was adjusted even though I had paid already.
    - STEPHEN H.
  • F
    Rose Fence
    They told me it would cot $750 and that's the standard fee for making a trip out to the house! I turned the other gate around with some people that don't do this for a living and it took us about an hour. So I figure for a professional who does this for a living it would be less than that. $750! No materials.$750 to make a trip out. Mind you, the first person I spoke to tried to convince me I needed a whole new gate and that it would be $750 for that. When I called again and asked to keep the gate and to just turn the bolts around to the other side so it swings open that's when I was told $750 is the standard fee to make a trip. You be the judge if this is the kind of company you want to deal with. 
    - Chris M.
  • A
    Mr. Handyman of Nassau County
    We originally had more in mind to repair.  He convinced us it wasn't necessary.  I was very impressed by his honesty.  He arrived on time, repaired the deck and fence. He was very professional and pleasant.
    We had tried to get other people to do the work, but our time frame was short.  I was a little uncomfortable with asking Mr Handyman, as he seemed to be the only one with the time to do the work, but I had no choice (as no one else would do it).  I was delightfully surprised and delighted.  
    I would definitely use him again and would recommend him.
    - Amy L.
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Fence Companies in Rockville Centre

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