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Auto Body Repair reviews in Rockville Centre

  • F
    They billed me $1300 and rven after i paid in full cash they rufused to give me the key to my car said they would give it to the towtruck BMW sent to puck up my car. Owner tried to move my car with a forklift My car died going through a puddle on a cery busy road original tow driver insisted on bringing me there, the receptionist shoved insurance papers in my face the minute i walked in the door. My bill was so ridiculous but i felt threatened by the owners deamenor and just wanted my car back. He was an arrogant unprofessional person and not someone who was going to be reasonable. His shop is for body work my car didnt have body damage This is an Allstate shop and I am now filling the claim to try to get some of the money South Shore Collision stole from me
    - Susan D.
  • A
    Marc was available, responsive, and very helpful in getting repairs completed in a timely manner.  He took the time to sit down and explain to me what exactly needed to be done with a full breakdown of pricing and answered all of my questions.  His shop did a great job, and I would highly recommend them.
    - Matthew W.
  • A
    This Review is in process and subject to change.  Please read to the VERY END

    I went to three different auto body shops in the are. 
    One of them from Angie's List, rank it all up on the computer and gave me a quote of $1,100 saying he was pretty sure he could fix the dent rather than replace the lift gate.
    The second shop was from my insurance provider.  He too, rang it all up on the computer and gave me a quote of $1,500.
    At Dent and Detail, Danny (the General Manger), looked that dent, open the lift gate, never went to his computer and said $700.
    They had good review on Yelp and Google so I scheduled the repair.
    He said it would be three days (mostly to let the paint dry).
    When I picked the car up, I could not tell it had ever been dented.
    Paid with a credit card and left, very happy.

    About a week later, I noticed a tiny spot they had missed.   No one else saw it until I pointed it out.
    DandD offered to repair it, but it was so tiny I let it go.

    About 10 days after that a serious flaw in the repair showed up.  Like an etched design in the lift gate.  The the paint started to peel.
    The car is going back to be fixed July 13.  I will update  as necessary and may change the rating again.

    I brought the car back.  Manny told me the new flaw was the paint lifting, probably due to the extreme humidity.  He would repair it and buy a heavy duty sealer to prevent it from happening again.

    When I picked the car up, the re repair was excellent.  We will wait and see in 2-3 weeks if any damage comes back.
    While, of course, there was no additional charge, my concern was, why this was not done in the first place.

    However, if it holds, for the difference it cost, it is was worth it.

    It has been two weeks since the re-repair and everything on the car is fine.
    I will only update this review should there be a change.
    Responsiveness and Professionalism only got a B because the job needed to be redone.
    - Glenn A.
  • B
    Overall, Mid Island did well.  They dropped me off and picked me up from the train station while my car was in the shop.  The car was completed within a few days, within  the estimate time.  The job was completed on budget.  The quality of work SEEMS to be good, but I am not an expert.
    - Dennis L.
  • A
    Excellent experience. They showed me what needed to be done, gave me an estimate, and did the work for that price. They also will give you a ride over to the car rental places nearby if need be. The work was done in a couple of days like they said. I would highly recommend them.
    - Doug W.
  • A
    There was a lot of damage done let me tell you. This guy here had handled everything for us. The one whole side of the car had to be totally redone. It was pretty bad. I would not go to anyone else because this place is great. Everything turned out really well and I am one happy customer. They were recommended to me by a friend and I am thankful for that.
    - BETH F.
  • A
    They really did a beautiful job on it. The only delay was because of the Christmas holiday and they couldn t ship out the parts until after the holiday. They did such a good job you would never even known that that the car was ever banged up.
    - MARY S.
  • A
    Excellently! Superb service from the quote through quality of work to timeliness of the turnaround - delighted and highly recommended!
    - Sean C.
  • A
    - Sybil O.
  • A
    Small but very friendly place.
    - Mitsu H.
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Auto Body Shops in Rockville Centre

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