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Auto Service reviews in Rockaway Park

  • A
    Waterview Car Care Inc
    They're convenient.  They're close.  They know what they were doing and they're honest.  We had a car that was giving us trouble so I went there so he said that this car is still under warranty.  One of them said take it back to the dealer and I appreciated that.  They're very good.  The place is clean.
    - Errol T.
  • F
    HILLSIDE HONDA
    My wife and her mom tried to buy a car there. They actually chose one and left a downpayment.
    When the salesmen saw two women in the showroom to pick up the car they started their ripoff. First, they brought out a different car than the one they chose - different trim, moulding etc. Then when my wife reviewed the paperwork she saw a higher finance rate than they'd been told. Beware the finance guy even more than the salesmen. I had to go there myself to pull them out of this snake pit. Avoid this dealership at all costs.
    - THOMAS A.
  • A
    REPAIRS ON WHEELS INC
    They take calls 24 hours a day and performed the repair on a Sunday. They found a used tire in perfect condition. The $60 price included labor, which would have easily costed $200 elsewhere. You wouldn't even know it is a used tire and it matched the others perfectly.
    - Michael S.
  • A
    NORTHERN BLVD COLLISION INC
    I spoke with Justin over the phone, he quoted me the price for painting the mirror. I dropped off the part. The next day Justin called. The mirror was painted and ready for pick up. EXCELLENT work. The end.
    A  happy customer.
    Thanksi
    PS He also quoted me a really great price to paint the front bumper. Want to get rid of all the little chips from driving on the highway. Nothing that needs to be done right away, a future project.
    - Joanna F.
  • F
    KINGS AUTO SHOW INC
    After doing a search at autotel.com for a car, I found a used 2009 Honda Accord for @13,995. I sent in a request for a quote and specifics and received an email back from Myra, who said she would be personally handling the deal with that specific car. We went back and forth and I explained to her that I wanted to purchase the car outright and needed the bottom line price for that day, which happened to be the last day of April. She sent me a link to another page listing the same car at that same price and then called me to make an appointment to come in. She never gave me a price but said that the car had only just come in and had been there only a week, so she wasn't sure how low she could go. She understood I was ready to buy and was not able to sit there for hours due to health issues.
    When I got to the dealership at Kings Auto Show on Church Avenue in Brooklyn, first of all there is NO where to park. They have so many cars they are parked on the lot, all over the street in two or three locations on corners in Brooklyn near Ralph Avenue. When I finally found a place, I went in and looked at the car in the lot, then was met by a young salesman, whom I told I had an appointment with Myra, one of the managers. He said he had the key to the car and Myra told him to show it to me. There was no way to test drive it. It was sitting in the middle of the lot surrounded on all sides by used cars. He handed me the key and I was to let myself into it and start it up. I got in and the car was dirty inside. I started it up and it sputtered at first (odd for a Honda) and then started up. I looked around and saw stains, the floor mats were dirty in the trunk and the car had obviously not been cleaned. The salesman told me that he can "usually send it out to be shampooed if a car needs it."
    I was then taken inside, I had to slip sideways into the door because the entry way was blocked by cars and a huge jumper cable station. I then met Myra who shook my hand after I was told I could sit at a dirty desk on a chair that wobbled. She seemed very nice and happy that I came there. Over the  next hour, I told him and Myra I was underwhelmed by the condition of the car and the salesman again asked for the bottom line price. I told him I had a trade in and he agreed to look at it. I sat there while he did that and when I asked to use the bathroom a girl behind the desk told me, "There are some secrets about using the bathroom so she was going to walk me there." I thought that was odd, and we passed a mens room door and walked around an office to a bathroom that had the door open but was not marked women or anything. She said, "First let me tell you the toilet doesn't flush. You have to reach your hand in the tank and push down to get it to flush, so use a piece of paper or something. And don't worry that the sink faucet doesn't have any handles. Just push down on the middle and the water will go on and it will shut off by itself." Let me say I should have RUN out of there screaming like my whole body was telling me to but I didn't. I made it back to the deal area and saw someone else had sat down at the desk I was sitting at with another customer. Then the real fun began.
    I was introduced to a "Chris" who tried to pressure me into financing a more expensive car, a 2011 Toyota Camry, that I had to admit, I liked better because it was CLEAN. I was again allowed to start the car up and sit in it. Chris told me that car was more money and although I didn't want to use financing at all, he suggested and pushed to run my credit to see what deal he could come up with. I finally, against my better judgement, agreed and was told that if I wanted to use the massage chair against the wall I could. There was a young man sitting in it, and a sign was on the wall CHARGING THREE DIFFERENT PRICES TO USE THE CHAIR FOR DIFFERENT MINUTE VALUES. I told him I'd remain standing. I never spoke to Myra again. I talked to the young salesman three different times while waiting for the finance guy to "Work his magic" and Chris went back to whatever he was doing.
    I was finally called into the finance guys office, where I was informed that although I had been approved, my credit was less than stellar and the deal he had for me was 22% interest for 72 months and I could refinance after 9 months if I wanted to. The salesman had told me while the "magic" was being worked, that there were NEVER any prepayment penalties. He said this THREE times, yet when I asked in the finance office, I was told I could refinance after 9 mos. TWO times. So I refused the deal and the guy asked me "Which is it you do not like, the percentage or the payment?" I told him flat out I want neither and I was not getting into the payment conversation. I told him I would be interested in buying the original car, if it were cleaned outright. I was ushered out of the office and then was told that the payments weren't too bad, that the offer for my trade in was not on the table because I refused financing. The only way I could buy either car was through financing with them and their bank called Sendant. I'd never heard of that company and the young salesman told me Chris the other manager said for him to give me his card and I should think about the financing and NOT GO to another dealer!
    I told him I wanted to make a phone call and he walked me back to my car, which was now around the corner from where I parked it. I got in and thanked the salesman and told him I wanted to make a call. While I was on the phone, Chris and another salesman walked around my car, Chris looked into my car at me and they walked into another of their dealership showrooms. I got a very uncomfortable feeling and locked my doors and drove home.
    As bad as that whole situation was, I felt even worse for the dozen or so minority people whom I saw in various stages of "signing on the dotted line, as they were being told by all the sales people who were handling them that this would improve their credit and the warranty was worth it and that even though it was a new car, it was being sold "AS IS" because of Hurricane Sandy.
    My advice? STAY AS FAR AWAY AS YOU CAN from all of these types of dealerships and especially stay away from Kings Auto Show, Inc.
    Oh, one final thing. While the finance guy was supposedly on the phone to different lenders, which I doubt, I was told that the Camry was coming up as SOLD on their computer from their location in Jersey. But then when the financing offer was made, the car was still UNSOLD as far as they were concerned. So was this another tactic to pressure an agreement to finance? Hmmm....
    - Maureen E R.
  • B
    Waterview Car Care Inc
    Waterview Car Care was very honest about something that had happened in the first or the second time I used him. He did something really honest, which I thought was unusual. I would stress his honesty, competence, and expertise. It was his honesty that really stuck with me.
    - Beverly G.
  • B
    PREMIER FORD
    I just hate going to dealerships. It's always crowded and you're there forever. It basically comes down to convenience of the location.
    - Virginia M.
  • B
    PREMIER FORD
    I like the report they give you after they service your car. The report give the tire depths, the brakes, what's left on the pads, tire tread, battery condition, they go over all of that.
    - Virginia M.
  • B
    PREMIER FORD
    I just liked the car. The sale went pretty quick.
    - Virginia M.
  • B
    PREMIER FORD
    I go back for the convenience of the location. It's really the closest Ford dealership to me.
    - Virginia M.
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Auto Services in Rockaway Park

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