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Find Top-Rated Rochester Skylight Installers

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Skylight Installation reviews in Rochester

Real People ~ Real Reviews ~ Real Results

  • After doing extensive investigation to find a company to do a complete tear off, I settled on Sunset Roofing. From the first meeting with Roman, the estimator, to the final detail with Sam, the foreman on the job, I was treated with courtesy and respect. Because I had done my research, and because the job involved some issues of long standing concern, I had many questions. Roman came over a couple of times to make sure to explain how the OC materials would solve the issues I raised. He surprised me when he told me it would only require one day to do a complete tear off and new roof, but he was almost right on. Because of some complications, it took a day and a half. Everyone I share this with is amazed, but this was possible because Sunset provided seven crew members to do the job on day one and five people to finish up, on day two. The crew was very thorough and professional. Sam, the foreman was so thorough and easy to work with. As the job progressed , he made sure any little glitch was dealt with and completed. They covered up the bushes, and made sure that all the scraps from the tear off were picked up. We have had many compliments on the job they did, and the color of our new roof. We got three new skylights and fee the Owens Corning system will give us many years of worry free protection. I would gladly recommend Sunset Roofing to anyone who is looking to put on a new roof.
    - George B.
  • They returned our calls promptly, arrived on time and completed the work. We paid an invoice to a Dan Layne, but 2 problems: 1) did a poor job of matching shingles for replacement, so the repaired shingles contrast too much. Ugh. Living near the Lake Ontario shore, we are used to that patchwork effect everywhere you look. Shingles and roofs get repaired routinely. So we decided to put up with the less than perfect patch. 2) when flashing the skylights of our upstairs bedrooms, they sealed them so we can no longer open them, which makes the rooms very hot as we live in a cape with no attic ventilation. They didn't tell us we would no longer be able to open them. We called them repeatedly hoping we could, and they never returned our calls. So we will not use them again.
    - Deborah D.
  • They were great. Professional, punctual, and did a wonderful job for me. After they tore off my old roof, they were more than willing to work with another carpenter I hired, (Martin Construction - Who is also terrific), to fix prior damage to the roof, by fixing joists and rafters, while the roof was open. Lucien Brisson's men worked hand in hand with Martin construction to fix my roof right, and what a great job they did. My roof looks wonderful and now it is square, and safe. They cleaned up at the completion of the job and yes, I would recommend this company.
    - Mary K.
  • They did an excellent job and cleaned up the site daily. The weather was very bad but they were careful not to let any weather into my house. I have not had any issue with the roof. They are now in the process of replacing some siding that was in very bad shape. They also did a great job on skylights inside the house.
    - JOYCE N.
  • They completed the job on time and with care.? The guys on the roofing crew were real experts and did a marvelous job in only four days!? They were all very careful to protect the extensive garden plants and shrubs around the house and did a thorough cleanup of the property when finished.? They responded quickly to questions/issues we had and went out of their way to satisfy our needs and concerns. We highly recommend Sunset for anyone needing a roofing contractor that can be relied on to do a professional, quick and efficient renovation.
    - David S.
  • The bubbled shingles were fixed well. The underlying plywood needed to be trimmed back and re-shingled. Unfortunately, sealing the skylight didn't work, but this was to a degree expected as the skylight itself is not meant to be on an unshingled roof as it currently is.  We plan to use Tim again for further repairs of this issue.  He was very prompt, timely, courteous and professional.   He came in with a very low estimate and stuck with the original estimate. It was a great experience.
    - Laura C.
  • I can't say enough positive things about my experience. I stopped into their store and was greeted by Ryan.  He showed me the product and method of installation, brought up an aerial view of my house and we looked at what I wanted done.  I then changed my initial thinking and decided to do the whole roof and skylights.  I didn't know if I could afford it, but I actually found their quote reasonable.  It was probably a bit higher than a full tear-off but a 50 year transferable guarantee and not having to deal with any more roofers made it an easy choice.

    The project manager, Bill, then stopped by my house a couple of times to go over details.  He was very clear about everything that would happen and he double-checked the roof measurements.  When the work started, Bill was present on the job every day along with a crew of workers.  Everybody seemed to know their job and just went at it - very organized and orderly.  All the workers were personable and I was really impressed with the skill and professionalism of the crew.  Bill himself did most of the detailed finishing work.  He also took care of a bee nest at a corner eave and tightened and put a flapper on my roof dryer vent.  They were a great work crew and I wouldn't hesitate to recommend this company to anyone.

    My roof is by far the nicest looking in my neighborhood.  It looks like an installation of cedar shakes, except gray.  People walking by have stopped to ask me about it, and most are surprised when I tell them it is metal.  I love the look of it and am very happy I had this done.


    - Lorraine B.
  • Jason and Tim were the primary contacts, and they were fantastic at scoping out the complete job.  They were courteous, open and honest about what should be done for the roof and driveway and have the job done right.  Tim made sure that that every detail was attended to - from replacing the skylight to the seal around the fireplace chimney.  During their time on the job, they kept the site clean and neat (definitely a good first impression for our new neighbors). My wife and I were very pleased with the outcome of this very important project.  I would not hesitate recommending this company to anyone.  Thank-you Jason, Tim, and all of your crew.
    - David B.
  • I thought that this issue was resolved. It wasn't until 2/17/15 I noticed that my skylight area was leaking AGAIN. This company has been working to "fix" my flat roof and skylight correctly since 10/2012. Each time they "fixed" it, the roof leaked. So in September 2013 I thought that they had finally got it right! Last year when having some other work done on my house, I was informed by the company's supervisor that my skylight had NO flashing. When I contacted the company -Mr Fussy- I had to deal with Bill and Mark battling over who'd be responsible since they had severed the business relationship. Eventually they sent some worker to my home , WHEN I WAS NOT THERE, who made the so called repair in less than 30 minutes. Now here it is May 2015 my skylight continues to leak and I have damage inside of my home because of it. Late February 2 workers came out to see the damage (NEVER THE OWNER). They promised to fix the leaks and to repair my drywall and paint. About a week and 1/2 ago one of the same workers calls me and says "I'm going to your house to SEAL your skylight." I kindly informed him NO, I want to be home! Then I reminded the guy that the company is to fix my interior as promised. The response : I will speak with my supervisor and have him call you. STILL NOTHING AND NO RESPONSE TO MY EMAIL. I'm aggravated beyond words! Since my repairs are still under warranty, I contacted them about the leaking and damages.
    - Tiffany L.
  • All the above ratings would have been an A or B but for one issue.  When they were done with the skylight, they failed to reinstall the trim around the inside of the opening.
    They proceeded to show up four times with the wrong tools, materials, or skill set.  I have a second skylight not 10 feet away that I asked them to match.  It never happened.  On the fourth attempt they again brought the wrong materials.  But by then, they had worn me down.  Too many times I had to wait aroun for them and I am a reasonably busy person so I am now living with a less than professionally job.
    - Leonard B.
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Skylight Installers in Rochester

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