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Michelle's Cleaning Service

Angie's List since February 2010

F Rated | 1 Review

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Handy House Cleaning

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at

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While having my taxes done, I noticed a flyer in my CPA's office in Webster. Since we were looking for a new cleaning service, i took the information home and called Michelle. Two and one half days passed before I received a call and when I did, she seemed to be quite unfamiliar with Webster, (close suburb to did her flyer get there). She also seemed a bit out of it, in terms of the current day, directions to Webster, and her own calendar. In any event we made an appointment for 02/11/10 for an estimate. She asked me to contact her if anything changed on my end. At a little after 6:00 PM on the appointed day (today), She called to say that she was running late (see above). "How late, I asked?" She said, " about 15 minutes late, Tony". My name is Tom. I told her that her business sense from beginning to end needed a bit of work and disconnected the call. As an interesting note, her recorded message indicates financial services as well. I can only imagine.

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