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Garage Door Repair And Installation reviews in Rochester

  • A
    Precision Garage Door Service
    The whole experience from the original estimate appointment to the actual installation went very well. I felt like I was honestly dealt with and would feel confident returning to Precision Garage Door for any needed service.
    - Joe S.
  • A
    PROFETTA GARAGE DOOR CO
    As luck would have it, my garage door developed problems over the Memorial Day weekend. I received a return phone call from Profetta first thing Tuesday morning and they had a technician at my home by noon the same day. He quickly diagnosed and resolved the problem. I was very pleased with the service and would use them again.
    - Ellen O.
  • A
    Felluca Overhead Doors Inc
    Guys showed up on time and ready to work. They went right to it and were done with tear down and set up in just about 2 hours. Checked on them twice very personable and very efficient. No mess was left at all and the door looks fantastic.
    - David L.
  • A
    Felluca Overhead Doors Inc
    Great! Spring broke on a Sunday. I called and left a message on Sunday to "get in line" for Monday. I called Monday morning, springs were replaced by xxxxx. I thought cost was reasonable for 2 heavy duty torsion springs, installed. Tech performed general inspection and adjustment of opener belt tension.
    - David T.
  • F
    Precision Garage Door Service
    We live in an old Colonial (1920s) in a working-class neighborhood with an old unattached garage. Precision Door Service owner, Ron (���I���m the Boss!���) Kull showed up early so I thought we were off to a good start. Unfortunately, everything went downhill from there. ���It���s time for you to buy a new door��� (i.e. spend $1000-$4000) were the first words out of his mouth ���and I���m the Boss��� followed shortly thereafter. Here are the rest of the disrespectful details: ��� Ron told me that he was the owner and boss multiple times and that he was doing me a favor by coming out on a Saturday because all of his technicians were busy. ��� Ron told me that ���I don���t want to fix it but I���m only the Boss��� . . . ���but we can make it go up and down again if that���s all you want and we���ll wait for you to call us back.��� ��� The total for the service call and replacement of two torsion springs was $313 which was $150 more than the quote over the phone. ��� The job only took Ron (���I���m the Boss!���) Kull approximately 45 minutes but note that he did not clean-up after he finished. ��� When I went out to inspect the work Ron (���I���m the Boss!���) Kull told me ���you don���t want to hear it but you should have bought a new door.��� ��� When I asked to see a receipt, Ron (���I���m the Boss!���) Kull asked ���why?��� ��� Ron (���I���m the Boss!���) Kull then used the sign-off as his last opportunity to make sure I knew that he thought I was an idiot with comments like ���sign here to agree that I fixed the door but didn���t want to��� and ���sign here if you know the difference between a motor and a door.��� ��� After I handed Ron (���I���m the Boss!���) Kull the payment I told him that I didn���t appreciate his disrespectful attitude. ��� Like the snob that he is, Ron (���I���m the Boss!���) Kull then handed me the check back as if I was his charity case for the year. ��� I mailed the check back to him that same day and of course he cashed it because Ron (���I���m the Boss!���) Kull is a pathetic POS. The new torsion springs fixed the problem and the garage door has worked well over the last few weeks.
    - Michael B.
  • A
    Felluca Overhead Doors Inc
    The garage door was replaced and connected to our existing automatic door opener. The new door looks nice and operates well. The area was clean after the work was performed. The technician was friendly and showed me how to use the emergency door release mechanism.
    - Greg D.
  • A
    Precision Garage Door Service
    They were able to install it within a couple days of my inquiry. Ron, the owner, arrived exactly when scheduled, quickly installed it himself and for a very reasonable price. While he was there he also answered some other questions I had about the door and another garage door on the premises.
    - Barbara L.
  • A
    Profeta Inc
    Honest and fast. They didn't oversell me. They are cheaper than the big guys as most smaller businesses are and seem more knowledgable instead of sending some 18 year old out. I usually avoid the big construction and repair companies now based on cost and customer service.
    - Michael B.
  • A
    Precision Garage Door Service
    Amazingly well. All 3 experiences were quick, courteous and professional. I first met with Mark last year via a tune-up coupon to replace the garage wheels and overall check up. I shared with Mark a few concerns I had and he shared his opinion, gave me his card, and I said I'd be in touch next year if I have more issues. Well, this year, the cable popped off again and figured it was time to call the pros instead of doing DIY. Ron came out first as I was considering I may need full replacement -- I did not, and Ron shared his professional opinion that I didn't need a full replacement, but needed proper cables (that you can't get from Home Depot) and possibly a replacement on the spring. But otherwise, was in good order. Felix came out a few days later to do the work -- within the hour, he was able to replace the cables and spring. He was only there to do cables and assessment - but after sharing and demonstrating his concerns on the spring not supporting the door, we decided it would be best to replace that as well.
    - Matthew R.
  • A
    Precision Garage Door Service
    It was fine. They tuned up the garage door just like they said they would. The garage door people were fine. They were good. We didn’t pay any extra so that was fine for what they did. He was on time and he informed my wife about what they were doing and all kinds of stuff. They came when they said they would. They were on time. He explained a lot to my wife. My wife was already here and he knocked on the door, she didn’t hear him so he sat on the driveway and called her.
    - David E.
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Garage Door Repairs in Rochester

Companies below are listed in alphabetical order.

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    L
  • LOWE'S

    2350 MARKETPLACE DR
    Rochester, New York
  • LOWES

    3150 RIDGE RD W
    Rochester, New York