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Cell Phone Service reviews in Rochester

  • B
    I would use them again in future. Overall, it is pretty good. There are places with dead zones/ areas where the bars are so low that I can't get service but I don't think that would be better with anybody else.
    - Ian D.
  • A

    They were on time to start changing over from TWC Internet service to Frontier Internet service.  It took about 2 hours.  The installer was friendly and informed me what he was doing and what was happening while he was doing it.  Picked up after himself and left his number incase anything happened that needed to be fixed.

    - RALPH T.
  • A
    It's prepaid.  I get thousand minutes every month for $27.  I can do all the texting and the entire picture taking because I have a camera phone.  It is unlimited.  They also have another plan which is we can pay $100 for that year and we get unlimited in everything. We are on our own, we don't deal with people, and we just buy the card in the store, punch in the fifteen digit number code and within seconds we got the minutes.  It is cheap.  I don't lose any calls or signals.  They are good.  I call my cousins who are in Tennessee, one in California and one in Texas and I've had no problems.  Their price is very good.
    - Richard c.
  • A
    I have been using them for 20 years. They have always been reasonably priced. They had the iPhone. First, I had Cingular, and then AT&T bought them out. It's a reasonable price. I lose a call once in a while but not usually. The bill comes at the middle of the month.
    - L K.
  • A
    Generally they do a pretty good job overall. They have a very good move-in special. I would refer them to a friend or a family member. In terms of quality, sometimes they give all the instruments in the box that are not working but they do repair it. Overall, they are very good.
    - Kenneth G.
  • A
    I've been using them for about eight years. I have a smart phone. Their service and coverage is great. I really haven't had any problems. It's easy to pay my bills online. Anytime I've had a problem with the phone I have just taken it in, and they have been able to resolve it very quickly. I'm very happy with them.
    - Alexis A.
  • C
    I spend way too much with them. I am not too satisfied with them. The Internet is not as speedy as they promised. The only reason I have the landline phone is because of my alarmed service. The cable is overpriced and it keeps going up. They have all these mystery prices. The only reason I got the cable was for news, but that may not be enough to keep me. I may switch the satellite. Sometimes they give that big four to five hour gap. I will continue using them if their prices come down. Currently, I am not planning to go with them. It is ridiculous that their prices keep going up. The problem I have with them is the problem, which everybody has. .
    - Lisa H.
  • B
    The customer service sucks. They are not taught the proper procedures on how to comply with different complaints.
    - Carl R G.
  • A
    - Eric H.
  • B
    I've been with them for a year and a half now. It's working fine right now.
    - Bob L.
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Cell Phone Companies in Rochester

Companies below are listed in alphabetical order.

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