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Carpet Cleaning reviews in Rochester

  • A
    WetDry Carpet & Restoration
    He did a great job. His estimate was very competitive with other places I got estimates I had, he was very knowledgeable, he was punctual, and did a great job. I'd hire him again. I recommended him to my mom after he left.
    - Michele C.
  • A
    WetDry Carpet & Restoration
    Full home carpet cleaning/disinfection provided. Owner and his helper were very efficient and kind, and carpets were cleaned to our satisfaction. Four bedrooms, living room, hall, basement steps, and extensive finished basement.
    - Emily F.
  • F
    A Cleaner Image Cleaning & Restoration
    Horrible quality, service and customer service. I was quoted a price of $40 per item. I thought that was unusual because of the difference in size of the items. However, I was told more than once that was because it would simplify the process and what all even out in the end. I was not home when the work was done. Someone else was at the home in my place. He paid the bill that was given to him. It was not the quoted price. The Ottoman was less than the quoted price. The other three items were more than the quoted price. In addition, the furniture was done adequately but not great. The area rug had only one stain on it initially which was still there when they were done, and it was so wet it took three days to dry with the windows open and two fans on it constantly. It���s soaked the hardwood floors below it and started to get a musty odor. I called to inquire about the price and to complain about the carpet. As soon as I gave them my name, I was told I was going to be transferred to the owner. In hindsight, I realize this is because they knew there was an issue and did not want to deal with me or had been directed to pass the call to him. He was non apologetic about anything made excuses for everything and refused to honor the price given. I basically felt like he was yelling at me. He then told me He didn���t know anything about your job, and in the next sentence described my rug for me. So, they knew there was an issue, had our money, and decided not to make it right. My recommendation, is that no one ever use this This company again. Their quality is poor and their customer service is nonexistent. I have used many companies from Angie���s list over the years, and this is the first time I have ever posted a negative review.
    - Catherine C.
  • A
    Clean Your Carpets Inc.
    The crew arrived on time, was very responsive to a few questions from me, and had the job done in two hours. They kindly took care of moving a few heavy pieces of furniture back and forth so that we did not have to move them out of the basement, and also treated an area of carpet that tended to smell like cat urine on damp days. The results were excellent -- the carpets really did look like new when they were done.
    - Richard S.
  • A
    WetDry Carpet & Restoration
    We had our carpet cleaned and ended up adding on cleaning our microfiber couch. We have a long haired dog and a toddler! Fred is super professional and friendly. The work he does is the best we have had yet. We've used several variety cleaning companies in the past and it has never come out as clean and fresh. The carpet still smells fresh and looks great. The couch came out better than I could have expected as well. He is easy to schedule with and was very punctual. Quality of work is best yet for anyone we have used. I highly recommend his company!
    - Jennifer P.
  • A
    Clean Your Carpets Inc.
    Everything looks brand new!!!! I wish I���d taken before & after pictures! They even did partial carpets where the water stains were. They were timely, courteous & professional. I highly recommend them & will have them come next time, too!
    - Donna S.
  • A
    Jet Dry Carpet Cleaning
    I would HIGHLY recommend Jet Dry of Rochester. The owner, Walt handled the job himself and I recommend him to anyone looking for these services. He was very responsive and did an excellent job on our filthy stained grout/tile. We were very pleased all around.
    - Jean C.
  • A
    WetDry Carpet & Restoration
    He was on time and professional. Rugs and upholstery were overdue for cleaning and now they look great. He was careful not to leave moisture on the hardwood floors around the rug, which I really appreciated.
    - Cathy K.
  • A
    Clean Your Carpets Inc.
    It's a family owned business, and that's a nice personal touch. Tim is very accommodating with scheduling and his workers are pleasant, punctual, and professional. It is also very good to know that Tim has a Master Cleaner certification. He knows about cleaning.
    - Genna S.
  • A
    Quick-Dry Carpet Care
    The carpet cleaning we had by Quick Dry Carpet Care was very different than any we have had by other companies. The amount of care and attention to detail was beyond compare. Quick Dry Carpet Care uses a step by step process that we have never seen before. Our carpets looked amazingly clean, smelling fresh, and better than ever. We highly recommend that you try this company for your carpets. We think that after you see what they do and how your carpets look you will want Quick Dry Carpet Care to clean your carpets every time. We just cannot say enough about Sam Gange's work and the professionalism and thoroughness which he delivers!
    - Norman S.
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Carpet Cleaners in Rochester

Companies below are listed in alphabetical order.

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