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Towing reviews in Rochester

  • F
    Bauer Auto Service
    Strongly over price services and incompetent service basically they fixed my truck and I got it back and it broke down the same day I got it back, Well I can tell you this much they charge me and arm and a leg to tow my truck when it broke down whether it was their fault are not it took them a long time to fix it longer than I thought was within the rate of normal and then I said when I got my truck back my first day out with it about a hundred miles down the road it broke down again the same parts fail that they had just previously replaced because they did job wrong they didn't complete the job they didn't pay action to details they subsequently refuse to cover the towing fee that I had to show out to get my truck towed when it broke down after their repair job failed then we had to fight with them to get them to pay for the repairs tat had to be undertaken just to fix their mistakes and then they didn't want to pay for the cost of my rental truck that I had to use to keep working when my truck down when my truck shouldn't been down because it just got fixing again. The company that I run for he calls me and told me the estimate was way above and beyond normal that he was going to negotiate everything with them and that we were going to eliminate some of the things I needed them to do because was too costly so I let him tell them what to do and what not to do.
    - David G.
  • A
    RAY KERHAERTS GARAGE INC
    I called several companies in the area to come and help me remove my vehicle from mud after an accident. After getting nowhere with other towing companies i called Kerhaerts around 1am and was told a driver would be to me in forty minutes. I waited less than 20 for him to show up. Driver was very kind and knew what he was doing. He winched my car back to the road and offered several suggestions on where I could have it taken for repairs. he hooked it up and towed me to a local bodyshop and was even kind enough to stay with me until my ride came and picked me up. Great service and in my opinion there just is not anyone better in my book. Thank you so much!
    - George S.
  • A
    Griff's Auto Service Inc
    Everything went well. The problem was solved after spending a lot of time in attempt to get to the solution. Griff's always does a great job with our vehicles. We have been bringing our cars to Griff's since 2012 after getting continuously ripped-off by the car dealerships. For this particular problem, Griff's charged us very little for the amount of time that they spent finding and fixing the problem. It is comforting to know that you can bring your vehicle in to Griff's for an oil change and they won't and quot;find somethingand quot; that wasn't a problem before like some other places do. I often wonder how things just decide to malfunction when I would bring the car into a dealership service center for just an oil change....hmmm? Griff's is great!
    - Joseph S.
  • A
    ARANGO AUTOMOTIVE
    Arango came highly recommended to me by a mechanic friend, and it was clear to see why. 'Mark' was polite, professional, responsive AND the price was substantially lower than the local 'big name' towing options. The dealership reported back to me that the car was delivered in the same professional manner.
    - Mary G.
  • F
    East Avenue Auto
    My car had been having trouble starting in the mornings, and I had been needing AAA to come over to try and jump start it. One time even AAA couldn't get it started, so I decided to walk down to East Ave Auto (which is just around the corner from where I live) to see if they could work on it that day. They could, so I told them I would call AAA to tow my car there. When the manager found out I only lived a block away, he offered to tow my car himself so I wouldn't have to wait for AAA. That sounded good to me, so I agreed and thanked him for his generosity. Little did I know that I would later be charged $60 to have my car towed 1 block! Yes, what I thought was an act of kindness for a customer who had had his car (and his wife's car) serviced there many times turned out to be just another way for them to make some money. I decided it wasn't worth fighting it, and so I just paid the bill and vowed never to have my car serviced there again. They also have extremely high gas prices, at least 10-15 cents higher than the Hess station a couple of blocks down the street. I always marvel at people who stop at East Ave Auto for gas, when they could easily save a few bucks by driving 2 extra blocks to Hess.
    - Paul G.
  • D
    AAA ROAD SERVICE
    We had to supply him with most all of his materials. The first battery he put in was dead and he tested and confirmed this. The second battery they put in died after a couple of days worth of driving. I called them again and they sent out a tow truck to deliver my car to my mechanic. They were only supposed to charge me for anything past 5 miles, but after checking my credit card I see that they charged me for the whole trip. What the problem came down to was the installation of the battery. It was done incorrectly.
    - CAROL R.
  • A
    MARIE'S WRECKER SVC
    unknown
    - David G.
  • A
    BARTH TOWING
    Great, I talked to the manager and set up a time to has my car towed from a dealership to a tire shop. Barth arrived on time, professional and reasonably priced. Friendly service and quality/
    - steve h.
  • A
    RAY KERHAERTS GARAGE INC
    Could not have gone better
    - William C H.
  • A
    Action Towing & Service
    There was no charge because it was put into my insurance. They were pretty good. They were very friendly and quick.
    - Todd W.
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Towing Services in Rochester

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