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Auto Service reviews in Rochester

  • A
    Elmwood Auto was amazing my normal auto place dropped the ball and did not do my NYS inspection so my car was going to undriveable. Not only did they help me out in a pinch but the owner himself went out of his way to met me on New Years Day, when they would normally be closed, to inspect my car and get me back on the road. I now tell everyone to go there and it is my new Go to place for minor auto maintenance and repair.
    - Robert C.
  • F
    Marketplace Mazda
    A horrid experience where these men stole my money, dignity and peace of mind. I will NEVER trust any salesman ever again. Honesty, fairness and quality are NOT what you will find here or at any DIOGARDI owned dealership... They're awful human beings. These scammers took over $3000 more from me without my knowledge! My first bill came in the mail and there was a $17,000+ loan on a KBB valued $12,000 car!!! At signing, the loan officer was mysteriously absent and the salesman was clueless. I signed papers with the sale price plus taxes, fees... NEVER saw an extra $3,000 tacked on anywhere for "extra coverage" which this certified car with less than 4,000 miles Did not need. It makes me sick every time I'm forced to pay this outrageous price for a car that sat so long the tires have pertinent indentations causing awful noises. Be careful what you sign!!!! PLEASE be smarter than me and do NOT trust these snakes... Id love to hear what marketplace mazda has to say to this. Two employees even admitted the deal was sneaky and unethical.
    - KELLY O.
  • F
    Just purchased a brand new Lincoln MKX from them, a $50,000 debacle, it was a horrible experience that I plan on sharing with the web. Be very careful when dealing with Joe Cavallario, he is the consummate sleazy car salesmen. The experience was terrible. At the end of my sale, instead of thanking me for the purchase, he came over very excited and said "We have something very special for you" then I asked him what it was and he said "The boss just told me after I deliver your car, we can go home early" - I was floored! Had I not just signed the bank note, I would have cancelled on the spot. After doing some research I found out the car had $3000.00 in consumer rebates which they did not give to me or even tell me about, but I am sure they kept them for themselves. Now I am going to sue them for the entire cost of the car because they fraudulently induced me to buy the car. Advice from someone that just went through the experience with Cortese and Joe Cavallario Go buy anywhere else... (more to come all over the Internet).
    - Alan M.
  • F
    Brothers Collision-Mechanical
    Guy i met was rude my truck was damaged by wind storm on Wednesday afternoon so i went to get estimates and told i needed 3 for insurance company and they were going with lowest price. He said we WON'T be that and to bring in the other estimates. To compare their prices ����������������
    - Kimberly G.
  • F
    Jim's Service Center
    So me Mike and my buddy Jeff went to go get my mailbu checked out at a mechanic called Jim's Auto on Norton Street but when we got there they said that it was going to take all day and that there was a $45 lift fee just to look at my car so we decided to call around and see if we can get an estimate for free while we were calling I guess one of the mechanics heard us and started to get angry, he started yelling at us to get out in that there was no such thing as free work that escalated to him stalking us outside and trying to fight us do not go to Jim's Auto these guys are animals. Theyre rude and terribly unprofessional. DO NOT GO HERE
    - mitch r.
  • F
    They hammered the brake pads onto the wrong sides and in the process also broke a lug and a brake caliper bracket bolt and neglected to tell me. I had to have another certified mechanic look at everything and fix it when I could tell something wasn't right. Upon requesting a refund from Jamro they were quite rude and unprofessional, denied any wrongdoing and yelled at and hung up on me over the phone.
    - Marty L.
  • A
    Arete Auto Salon LLC
    I really appreciated the amount of time that Jonathan and the guys spent answering my 2,000 questions. I visited at least twice and spoke with them an equal number of times (probably more!) on the phone. Every time they made sure my questions were answered and that I fully understood what was involved with each process. Their professionalism upfront sold me. And, the stunning results reassured me that I made the right decision.
    - R B.
  • A
    They are one of the top auto repair places ever. I use them all the time. My wife had a Honda Civic. We drove it for a good number of years. It was kinda falling apart, here and there. I brought it there. I said, Jeff, I have a $1000, I want you to do a $1000 of repairs. So I will have a car just for a couple of more years. I got a call, he said, I can not take your money. It is not worth it. This car is falling apart. You have to get a new car. He could have done stuff like put in new filters and do all kind of stuff. But they did not and was honest. I have used them for about 20 years. I trust them.
    - Patty P.
  • A
    Independence Car Care Center
    Excellent assessment of the problems with the brakes. Recommended rebuilding rear calipers and replacing front calipers which were badly corroded. Very friendly and honest folks. Glad I found this place! Highly recommended.
    - David B.
  • A
    The salesman is my favorite thing about this company. He's fantastic. He's just very responsive to his costumers, very professional, always finds what we want when we want it. I've always been pleased. I always tell approximately what I want to pay and he always manages to make it happen.
    - Denis L.
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Auto Services in Rochester

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