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Recent Computer Repair Reviews in Rensselaer

  • A
    All American Solutions
    My laptop was so slow it was barely functioning. Bob and Franco spent together upwards of four hours methodically cleaning up the laptop and removing outdated programs, security and malware that had accumulated over many years. Bob then explained in detail what he did to the machine and why. He also demonstrated the great improvement in the performance of the laptop itself, aside from the internet connection which he found to be painfully slow by performing two speed tests. He provided advice on future security and also that I should contact my internet provider to verify the speed I should be receiving versus what it tested out at and to request they speed up my connection. There is no question in the dramatic improvement in the functioning of the computer and with the knowledge he provided me and his guidance I am far better positioned to keep it functioning properly. Bob's commitment to excellence and customer service is exemplary and definitely fully upholding its A rating from Angie's list. Based upon my experience with several other providers and what I have spent elsewhere with other providers, Bob's service was outstanding and his service is a bargain!
    - Christopher C.
  • A
    PC ON SITE 24/7
    was excellent, when way out of his way to take care of everything. did a great job and will always be my computer guy. And I will also pass the word around
    - jim m.
  • F
    Computer Answers
    NEVER go to Computer Answers. I was happily using Windows 7 but received warnings to use Windows 10 instead. I obediently went to Computer Answers to have Windows 10 installed. After several days waiting, I called and learned that they had wiped my hard drive clean and lost ALL my files. That was years and years of work: research files, articles and books in progress, family photos, etc. I am furious with their incompetence, and I will never go there again. I can never recover all that was lost. Now I have Windows 10 but no files to work on. .
    - Paul H.
  • A
    PC ON SITE 24/7
    It was a Superlative service, they did a great job, they were on time and very responsive, has a very fair pricing. I would recommend them to my business associates.
    - james d.
  • A
    WizKid Computers
    He was able to fix the cracked screen in minutes the quality of the service was outstanding and pricing was cheap
    - Juan M.
  • A
    CASTLE COMPUTERS INC
    Delivered both units to the shop. Mark had already traded emails with me about issues we were experiencing and the suggestion was to upgrade the OS on both. While he had them he discovered a hard drive fault in the laptop that was not repairable so replaced the hard drive and tested it. He also upgraded several other software products on both units. I had them back the next day in good order. I have been dealing with him for over 20 years and can always rely on his advice and craftsmanship.
    - Philip A.
  • A
    WHITE WOLF COMPUTER, LLC
    Consulted with Robert on my 9 year old Acer laptop that was running very slow. He examined within 24 hours of drop off, and expressed concerns with both software and hardware, concluding attempt at repair highly questionable, with high risk of near term failure(s). I concluded money better spent on transferring data to new laptop. With guidance from Consumer Reports (December, 2018) and White Wolf, I concluded that an i7 processor, 8GB RAM, and SSD (solid state drive) was best for my use and was open to Dell, Lenovo or HP brands. I decided against a touchscreen given disadvantages of reduced battery life and increased cost of repairs. I found Dell and HPs that met my specs in the $620-650 range on sale this week at Staples, and chose and delivered to WW an HP Pavilion with 15" screen. In a few days they transferred all data, provided and installed Microsoft Office, and installed their own security program and service ($50 per year). I have purchased three laptops and this was, by far, the best experience and service. All my questions were answered by Robert and Kelsey and I have great confidence in their expertise and professionalism. I found their prices roughly comparable to competitors with the difference being WW's responsiveness and knowledgeable service which was notably superior to that I have experienced with three other local computer service providers. Total costs: $195 for assessment and transfer of all data and installation of programs; $150 for Microsoft Office and $50 for virus protection (annual cost) or ~$395. The whole process went smoother and quicker than expected-- in ~ 4 days I was back in business. Thanks Robert and Kelsey!!
    - Christopher C.
  • A
    Bennett Contracting Inc
    Most of the work was done by John, and he was awesome-very prompt, very neat and worked with us throughout the project.  Plus he's a very nice person!  A good thing about this company is that their employees show up on time and do their best to do the work to your satisfaction. Also, we needed a repair due to the floor installation late in the process, and there was no problem in getting it taken care of.
    - Margaret C.
  • A
    XcelTec
    Are you looking to launch your own grocery shop or online grocery delivery mobile app? XcelTec’s expert team of E-commerce development will help you to build a full-featured grocery shopping app in just days. We offer an amazing grocery store software & grocery shopping app at just $3999 What we deliver: -Grocery App for Users -Grocery Delivery App for Driver Users -Grocery Store Admin Panel -Get complete online grocery store within just 1 week
    - Vishal S.
  • A
    Our Dreams Photography
    I can not say enough about Renee! he made our wedding day so special, from our engagement photos to our wedding day. His photos are brilliant, but more importantly he communicated with us every step of the way. His vision and concept for our wedding was spot on.
    - Brandy M.
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Computer And Electronic Services in Rensselaer

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