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Auto Service reviews in Remsen

  • B
    Carbone Honda Of Yorkville
    At first, this was a disaster. They called and said the part was in, we made an appointment. My husband went, signed in and sat there for 45 minutes. They came out and said they didn't have the part. He made another appointment and asked for a discount b/c he had taken time off from work. They gave him one but charged more for the part than they had that very morning!! He showed them the sheet he had signed in with the price and walked out saying he'd have it done somewhere else. The service manager called his cell and said they would order the part and install it for free. A week later, they call and tell him to come in whenever he is available. He shows up on his day off and they tell him they are too busy to put it in. He asks for the manager who sets it straight and takes an additional 20% off. This guy really went out of his way to make things right. That's why I gave an A for professionalism. If he hadn't, this would have been a SCATHING review. That dealership is lucky he works there.
    - Wendy C.
  • A
    - Michele c.
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Auto Services in Remsen

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