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Auto Repair reviews in Red Hook

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  • Upon driving home after oil change appointment for my Toyota, all oil leaked out of my vehicle onto my driveway. Prestige claimed the cause was a failed oil cooler pipe and replaced the part as part of a Toyota warranty. It is now 4 months later and I took the vehicle back to Prestige to diagnose an engine knock that started soon after the oil leak. Prestige initially could not diagnose a problem and we had to drive to the shop to identify the engine knock noise for them. Then Prestige diagnosed the problem as rod bearing failure and acknowledged the problem was caused by the loss of oil due to the oil leak from the failed oil cooler pipe. Toyota and Prestige initially offered to assist with the cost of the repair which involved a $7000 engine replacement, however, after taking my engine apart they decided that they would not assist in the cost of the repair and felt that only repair necessary was to replace the rod bearings. They went on to further claim that the engine damage was not caused when the oil cooler pipe failed leaking all oil from the vehicle. After over 6 years of using Prestige Toytota's service department to service my vehicle, they have provide me with very poor and misleading customer service for this experience and are not a reputable repair shop in my opinion.
    - c r.
  • It's very good. He always tells you ahead of time what the problem is and what the cost would be, and if you want to go ahead with the service, which is one of the reasons why I like dealing with them. They are close, they are reasonable, and fair. They are straightforward and honest. I will absolutely 100% recommend them to anybody that I knew. They are good.
    - agnes m.
  • stuart and jerrime are both excellent mechanics with many years of experience between them. they are both personable and fair. while they specialize in Saab and Volvo, they also do American made vehicles as well. they are honest to a fault, and fair in their prices.
    - randall a.
  • Have used Mand M several times over the years to check out used cars prior to purchase. Wouldn't go anywhere else. They take their time and review the details with me. Also advise on the price being asked relative to condition of the car.
    - sven a.
  • This place is really bad ! I stopped going there after many incidences of doing things wrong loosing things and asking you to do things in the car that you don;t need to do.. The only thing that is not bad is the car wash
    - Ayman A.
  • Excellent service
    - Jon b.
  • unknown
    - Helena M B.
  • unknown
    - Cynthia M.
  • excellent
    - randall a.
  • unknown
    - Michael C.
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Auto Repair Shops in Red Hook

Companies below are listed in alphabetical order.

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