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Ent Doctor reviews in Queens Village

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  • 4 weeks later the family member became aware through a statement from insurance that they were billed for services for that day!!!.
    We later found out that supposedly the office has 24 hour cancellation policy...how can you give 24 hour notice for appointment made the same day. Why did the staff not tell me that policy during the call when they asked for all the insurance information or after I called back 2 hours later to cancel.
    To date they billed insurance for services never rendered and never even sent me a bill for my co-payment...indication they were just trying to slip this by us.
    I contacted and spoke to the office manager Donna about the issue and said that is their policy but said she would speak to the doctor about the surrounding circumstances and get back to me...to date no such call to us.
    - roi m.
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Ent Doctors in Queens Village

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