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Interior Painting reviews in Purchase

Real People ~ Real Reviews ~ Real Results

  • Overall great. Leo was right on time and did an excellent job painting everything, including some wall repairs. Only minor complaint would be I discovered afterwards that sawdust had gotten over much of the surfaces in the basement, so covering should have been put up. But overall he did a very high quality job at an excellent price - would definitey hire again.
    - Peter I.
  • Angela & her team (special callout to Jason!) fully renovated our bathroom including removing multiple layers of tile on time and on budget! Angela is very responsive and has a great communication style - she always keeps you updated on all aspects of the job. We have hired her multiple times (once for a massive remodeling / addition) and never once has she disappointed! She is amazing.
    - Chris O.
  • As contractors, Rocco Umbro and son, Rock have always done a fabulous job. The price quote was always in reason and never up charged us.Quality of workmanship always tops and the trades folks they hired were of high quality. They are a pleasure to work with!

    - Michel A.
  • Let me first preface the fact that this job was the final stage of a major renovation. This is my second major renovation, so I have a lot experience in dealing with contractors and generally have very good experiences, this though is not one of them.

    Ken and Alex came out for the original estimate. Ken seemed very knowledgeable about painting. In fact Ken's knowledge was one of the reason's that we went with PPP. Prior to the job start there were some changes to the original contract that actually ended up with PPP having a bigger job. Even though they were accommodating to the rescheduling, the problem is that once the contract was signed, Ken fell into the background and Alex took over the job. You will learn quickly that Alex is new to the painting business and has a fraction of the knowledge that Ken does. Per the contract, PPP was to provide all the paint at my cost. The original time frame for the project was 4-5 days with about 4-5 workers. I told them that I wanted everything to be repaired perfectly, I even approved skim coating where ever they said I would need it.

    When the project started, Alex only put 2 workers on the job, which wasn't the worse thing as they moved from room to room painting and did accommodate our family. This caused the project to take 7 days instead of 4-5.

    Every day the painters "cleaned" up the room and left is accessible for our family, but the problem was that is was so dusty and dirty that is was not usable. In fact every day after they left, I had to clean up and run air purifiers so that my family wasn't inhaling all the dust from the sanding. Their clean up job is unacceptable.

    They spilled paint on a chair in my daughters room because it was not covered. To their credit they gave me a credit for the cost.

    The real problem happened as the project came to completion. When we inspected the final job, they did a very poor job of prepping the walls. There were obvious imperfections throughout the house and where they did to wall repair, it was not blended with the existing wall in way that a professional painter should be capable of. They kept giving me excuse after excuse how I should have skim coated here and skim coated there to make it perfect. I gave them one goal, to do what they needed to do to make everything perfect, not once did I mention cost limitations. Even without skim coating, some of the repairs should have been fixed and blended. They even screwed up painting a brand new, never been painted before wood door... It was splotchy and like many of the other doors, had drips.

    Then I find the they painted over old oil based paint with out properly preparing the surfaces. I told them no oil based paint due to VOCs (pregnant wife, young kid and a dog). This caused massive peeling 1 day after they completed the job. At this point I had Ken get back involved because Alex obviously screwed up and was running out of excuses, and he was always rescheduling appointments at the last minute to walk through the final project.

    Ken had arranged to have his guys come back out and fix all the damages and poor jobs, this took them an extra 4 days. So now the 4-5 day project took 11days. These means 11 days of my 2 year old daughter having to leave the house and having to make accommodations for my dog. Even after these extra 4 days. the paint job was acceptable, not even good. Acceptable. The problem was that I could not keep disturbing my family to accommodate their paint team to get everything in good condition.

    Now, about 4-6 weeks after the job is complete I have cracking paint and peeling paint in many of the spots that they worked on. It looks like they painted over more oil based paint without proper surface prep. There is a guarantee in their contract, but my wife is 8.5 months pregnant and cannot relocate the whole family again to accommodate their painting crews, not to mention clean up after them, to fix a job that should have lasted longer then 2 months.

    I did reach out to the corporate offices about this issue and was told one of the upper management would call me back because she was out of the office, but there was never a call back.

    PPP maybe acceptable for a little job, but for a big job they are simply not talented enough to get the job done in a high quality way. In addition, the project manager, Alex has poor communication skills and has very little knowledge of the painting profession. There were other providers I got estimates from that have impeccable reviews, I would have been better served with them.

    - Todd S.
  • The painter did a great job in removing the wallpaper, prepping the walls, and painting the area. It was very clear that he takes pride in his work. I will definitely use Will and his team again.
    - David M.
  • They did excellent jobs. Very responsive and quick actions. I did not know the colors, but they found them by computer matching and recommended the most cost effective solutions. Estimate was very transparent and there was no hidden costs. The coupon is a bit tricky and it should be used BEFORE the estimate, however the price is very reasonable. I definitely use them again.
    - Toru S.
  • We initially hired Don and his team to take advantage of his painting special, however after seeing the quality of his work, we expanded the project to include removing paneling, replacing light fixtures and other electrical work.   Don and his team worked diligently to complete the work especially given we had a pretty stringent timeline.  Don has a wonderful personality and is very trustworthy.  We felt completely comfortable that the job was being done the right way and Don was always upfront and open about what could be done in the given timeframe.   Don strengths are his exceptional work ethic, commitment to quality and meeting/exceeding his customer's expectations!  We would definitely use Don in future jobs and will recommend his services to others.

    - David M.
  • Went very well; painter did a very good job.
    - Peter I.
  • We used a big deal special. I was able to schedule rather quickly and it was completed to my satisfaction.
    - David M.
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Interior Painters in Purchase

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