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Furniture Store reviews in Port Jervis

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  • I recently received an email response from them below .....  They won't repair the product --it's only a seat cushion and now they state they no longer have that particular material.  Please, buyer beware !!!!!
    10/26/2015, 4:28:32 PM 
    We regret to learn of the difficulties being experienced with your sleeper sofa covered in bonded leather.
    The third party extended warranties are sold by the independently owned and operated La-Z-Boy retailers. Since Ultra Shield has denied your claim because the exact cause of the damage is unknown, there would be nothing further we could assist with. This particular cover has been discontinued from our line and there is no cover available for repairs. You may wish to contact a local upholsterer for possible assistance in repairing the tear. They can advise you of the costs involved.
    Thank you for advising us of your concerns.
    Kindest Regards,
    Kim F.
    La-Z-Boy Incorporated
    La-Z-Boy considers your inquiry to be completed, if you require 
    additional support, please click here to update your Inquiry.
    Thank you for contacting 
    La-Z-Boy Customer Service

    - Nancy L.
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Furniture Stores in Port Jervis

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