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Find Top-Rated Pleasantville Water And Fire Damage Services

There are 17 top-rated water and fire damage services in your area.

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Water And Smoke Damage reviews in Pleasantville

  • A
    Michael, the owner, was very responsive. I saw the company's good reviews in Angie's list, called and left him a vm and he responded right away.  He addressed our concern on water leaking into the house, came and did the work as promised.  He gave updates on their expected timing, which is very considerate and unfortunately not common.  When we asked him to help us understand what was wrong with our roof, he answered all our questions plainly, did not exaggerate the severity of the problem and is not pushy in selling future services. I look forward to working with him in the future.
    - Janice C.
  • A
    We were concerned about mold growing into the carpets via leaky radiators.  Joe came within 24 hours, did a thorough inspection and put our minds at ease by explaining things to us in detail.  Because there was no cause for concern and there was nothing he needed to provide other than his assessment, he did not charge us for the visit.  We'd utilize his services again.
    - deborah b.
  • F
    They worked mostly half days for about a week -moved contents, set up dehumidifiers and blowers, removed flooring and started on walls - then they stopped work - told me there was too much mold and they weren't allowed to work on it (one wall had a section about 2' x 6' with mold). They sealed off the room with a piece of plastic (charged $45 for that). I complained that the work wasn't complete and they said the bill 'to date' was over $10K and said it would be another $2500 to finish. This was after I was told by one of the guys the day before that I was up to the estimate of 8K and I was never notified that they were over the estimate. They cut into my heat lines and I didn't have hot water for 5 days. They billed me for a 'heat technician' who charged $250 to put putty on the line (and it still leaked). They billed me $400 to remove 3 small kitchen cabinets and then tried to charge more for a carpenter. They did bill $130 to remove a dart board, 4 small speakers and a curtain rod. After I complained they sent in their people to take pictures, measure everything again, and remove equipment. I was told the walls that they didn't touch were within their specs for moisture so they don't need to be opened up. No spray, no preventative, nothing. I was asked to sign papers releaving them of all responsiblity which I refused to sign. Communication overall was bad - I had to pass messages through a secretary to the 'technicians' working on the project. I tried contacting the owner who kept having the people working for her call me instead. I ended up paying them over $10K and had to hire someone else to finish. I have never had an experience this bad with a company and would stongly advise against using them. Note that Servpro is a franchise and this one is also listed under other locations in the area.
    - Linda M.
  • F
    They worked mostly half days for about a week -moved contents, set up dehumidifiers and blowers, removed flooring and started on walls - then they stopped work - told me there was too much mold and they weren't allowed to work on it (one wall had a section about 2' x 6' with mold). They sealed off the room with a piece of plastic (charged $45 for that). I complained that the work wasn't complete and they said the bill 'to date' was over $10K and said it would be another $2500 to finish. This was after I was told by one of the guys the day before that I was up to the estimate of 8K and I was never notified that they were over the estimate. They cut into my heat lines and I didn't have hot water for 5 days. They billed me for a 'heat technician' who charged $250 to put putty on the line (and it still leaked). They billed me $400 to remove 3 small kitchen cabinets and then tried to charge more for a carpenter. They did bill $130 to remove a dart board, 4 small speakers and a curtain rod. After I complained they sent in their people to take pictures, measure everything again, and remove equipment. I was told the walls that they didn't touch were within their specs for moisture so they don't need to be opened up. No spray, no preventative, nothing. I was asked to sign papers releaving them of all responsiblity which I refused to sign. Communication overall was bad - I had to pass messages through a secretary to the 'technicians' working on the project. I tried contacting the owner who kept having the people working for her call me instead. I ended up paying them over $10K and had to hire someone else to finish. I have never had an experience this bad with a company and would stongly advise against using them. Note that Servpro is a franchise and this one is also listed under other locations in the area.
    - Linda M.
  • A
    Victor was punctual, professional, and reasonably priced. The job went exactly how he said it would.
    - William R.
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Water And Fire Damage Services in Pleasantville

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