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Pet Specialist reviews in Pleasantville

  • D
    Pets a Go Go LLC
    We had used the company for several years to cat sit. We had no problems, and the company seemed up to the challenge of any complications from a household of rescue cats, including semi-ferals. But after a troubling situation during the last visit, I felt I had to write this review. We recently hired them to feed the cats for one night. When I returned, there was only one empty cat food tin for four cats. When I realized at least two, maybe three, of the cats had not been fed I alerted Nicole. She contacted her employee and replied: "He went from the old instructions. You have both of our apologies and I cancelled out the billing as I previously stated. My apologies again." Nicole acted appropriately in apologizing and not billing. The reason I'm writing this review is that the company has an employee who, as explained by his employer, assumed instructions wouldn't change from the last visit 10 months ago. What if an animal was ill and needed meds since the last visit? More troubling, what doesn't make sense is that the instructions from the months-ago visit also indicated cats were in the basement, and they were fed down there; this time, because no one went into the basement, I'm not satisfied with the "old instructions" explanation. Nicole defended her employee and told me to find another pet sitter: "The employees are highly vetted and on long term bookings we rotate staff so things are cross checked with fresh eyes. That being said, i think it's best you replace since your confidence is clearly shaken. My apologies again," she wrote. Bottom line: they provided good service for years, until one employee disregarded written, emailed detailed instructions.
    - Barbara B.
  • A
    I was very impressed by the professionialism and friendliness of the entire staff. All of these people are not only the best in the business, but true animal lovers. Rusty always leaves with a brand new bandana and looking fresh. I have been a loyal customer for quite some time now and will be back!
    - Kasey N.
  • A
    Back to Nature Pet Care, LLC
    It?s always hard to plan a vacation and wonder what to do with the family pet.  We never wanted to board him in a kennel and expose him to who knows what. Plus the trauma it may cause as a slightly anti-social dog.   What?s great is they will take care of your pet in your own home which is very comforting both for the pet and for us as a home owner.  Knowing that the house is also being looked after is a bonus.   They have stayed at our house for the duration as well as taken the dog back to theirs on occasion for doggie playdates. What?s best is that they will text or email at your request status reports and pictures.  It makes vacationing that much more enjoyable and care free.
    I would highly recommend their services.
    Nicole the owner is great.

    - Robert O.
  • B
    Pets a Go Go LLC
    Our dog loves going to daycare here. Very nice staff members and facility is very impressive. Only negative is billing. They are consistently 3 months behind in billing so you are not billed at the time of service. The owner needs to correct this issue as I imagine it discourages some clients from returning.
    - Kathryn P.
  • A
    My dog has been to Dr. Sabatini a few times for injuries. The assistants are so sweet . The appointments are on time and quick but thorough. Dr Sabatini walked us through all the options and issues. He was open about cost associated with treatments so you were not shocked when checking out at reception. I will continue to use Pleasantville Animal Hospital for all my pet needs.
    - Taryn W.
  • A
    Ardsley Veterinary Associates
    It was excellent. The wound healed beautifully; we were referred to an ocologist at Animal Specialty Center in Ardsley. Dr Zuckerman sent my dog's records to her prior to my appointment and also discussed his case with her. He's been in on going touch with her, relaying updated blood work and status reports.
    - Eileen M.
  • A
    Pets a Go Go LLC
    They have been great with scheduling and have been conscientious about meeting the needs of all of my pets. They are also caring and demonstrate a love of animals in their encounters.An excellent service provider!
    - Bernadette A.
  • A
    My experience has been primarily with Dr. Leonard Fox who has cared for my pets in the most loving and professional manner anyone could hope to receive from a Veterinarian and this care has been consistent since my first dealings with Dr. Fox dating all the way back to 1969! In fact, I recommended Dr. Fox and the Fine Animal Hospital to my very dear friend who adopted her very first pet, an adorable Coton de Tulear, and she had a lot of concerns and questions as a new puppy "Mommie". She received the same assurances and professional care I have always received from Dr. Fox. He truly cares about each client/patient and spends whatever time is necessary to answer each and every question and concern you may have. He gives every pet the same loving care and attention he gives his own pets. To that point, I will never forget when I had to bring my very first dog, Sandy, to Dr. Fox when she was very ill - Dr. Fox had been her one and only Vet for 17 1/2 years of great care. I had to attend my brother's wedding so I was forced to leave her at his hospital. Dr. Fox was so concerned for Sandy, he took her home with him to watch over and care for her. Unfortunately, age had taken it's toll and Sandy died a few days later but she could not have had a better Veterinarian caring for her all her life and at the end. I have had other dogs and cats since Sandy and they have received exactly the same kind of attention and loving treatment from Dr. Fox and his staff. We also boarded our dogs and cats numerous times at the hospital and at all times had happy experiences both for us and our pets - making us confident every time we had to leave our pets. I highly and enthusiastically recommend Dr. Fox and the Fine Animal Hospital which he has staffed with the same kind of extremely caring professionals as himself - your pet deserves the best and that is what you will find every time at the Fine Animal Hospital.
    - Raymond S.
  • A
    Pets a Go Go LLC
    - Jennifer O.
  • A
    Pets a Go Go LLC
    I have always been pleased with the service and have been a customer for years now. I will continue to use and recommend Pets a Go Go.
    - Bernadette A.
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Pet Services in Pleasantville

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