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Cake Decorating reviews in Plattsburgh

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  • I had won two gift certificates at two separate bridal shows for Heavenly Cakes, by random, for a total of $175.00. I met with the owner about six to seven months prior to our wedding to go over details of our cake with an estimated cost of $248 dollars for 100 guests. A little over two weeks before our wedding I tried multiple times to contact owner of Heavenly Cakes by both email and messages left on answering machine, no response to either. Finally a little less than two weeks I finally reach her and was told she was just so busy with her "store" she hasn't had time to call me back. A couple days later at her convenience I called her back to go over final details. I told her that we had cut down our guest list to 50 from 100. I was then told that I must supply all cake decorations, this including the ribbon and flowers and must bring them to her before hand. I then opted out of the flowers because she bluntly told me that because she had a store to run on our wedding day, that she did not have time to set up the flowers on the cake and I would have to find someone to set them up if I still wanted them. To my surprise when I asked her my overall total left to pay after $175.00 worth of gift certificates won, I still owed $150.00 for a total of $325.00 even after we cut our guest list in half. After really thinking over things that night I decided that I was going to find someone else to make our wedding cake. I called her the next day and told her my decision to go with someone else we had found the next day, I stated my reasons and to my shock she screamed in the phone "FINE" and slammed the phone, hanging up on me. In reference to the price, the other place I ended up going with I paid a total of $180.00 for a total of 50 guests including delivery and all decorations.
    - Kristin C.
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Cake Decorators in Plattsburgh

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