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Fence Company reviews in Plainview

  • A
    North Shore Fence
    The experience with North Shore Fence was as perfect as any home improvement project could go.. Ken the relationship manager for North Shore fence made sure everything went according to our difficult timeline. We needed 4 separate installation phases to be compatible with other work being done at that time. Each visit was punctual and efficient. Any questions or concerns Ken came by the house to handle them personally. They helped with the town permit application process, and even worked with my wife to design her vision. The only negative was the installation team on the first install phase was not listening to what we wanted, but one conversation with Ken and that was rectified. At the end, I felt very assured that if we every had a problem North Shore Fence would be there for us.
    - Joseph B.
  • C
    All Island Fence and Railings
    Let me preface my review by saying their sub-contractor was very professional and did a great job. Unfortunately that wasn't the entire experience.
    After showing the estimator the previously taken down fence that needed to the taken away, the estimator only wrote 20 linear feet on the contract, and we didn't catch it.  Called the company and talked to the owner, he said he would not be able to honor a verbal agreement, and would only agree to take the fence away for an additional $120 in fees.  The estimator then calls me to tell me, he did not remember seeing the previously taken down fence, which is pretty unbelievable, its literally in the corner of the yard; straight line of sigh from where the fence will be erected. He insisted the best he can do is charge an additional $100 to take all the fence away. The moral of the story is, make sure you read every line of the contract when dealing with this company, because apparently what they say verbally isn't what's they'll uphold. Perhaps verbal agreements aren't legally binding, but a man's word use to mean something.
    - Hsuao L.
  • C
    Duke of Iron Inc
    We signed the contract with Paul, the owner, in July.  A couple of weeks later he came personally to measure the job.  When the installers came a few weeks later, it had been measured incorrectly and had to be taken back.  In  September they returned to install the new railing, which was at that time cemented into concrete.  When we inspected the railing we noticed 3 places where there were very noticeable nicks in the powder coating, so much so that the black iron showed through.  We could not have the railing removed, as it had already been cemented in. We took photos to document the flaws. We refused to pay until the damage was corrected, and also requested some money off since it would be impossible to now touch up the railing with paint to make it match the quality of the powder coated finish. Paul argued with us and refused to give us a discount.  We then waited another 2 months, until mid November, before the touch up was finally done.  It was not done to our satisfaction, and after another unpleasant argument, Paul agreed to take $250 off but since we wanted at least $400 off, we were not happy with this either.  Thus, this review.
    We are very disappointed, especially since his company was recommended by Gappsi who did a fantastic job on our new patio.
    - Peggy J.
  • A
    Liberty Fence & Railing
    Sales person was very knowledgeable and experienced. He explained the whole process including installation, delays that may be incurred due to weather and options available. It did take about 8 weeks from the date the contract was signed to get the fence installed. This was mostly due to the wx, which was explained to me by the salesman. The biggest thing I appreciated was their communication. They were very clear about the whole process, how long it can potentially take, and the cost. I picked this company because they were also very responsive and they were the middle price in estimate. I didnt go for the high or low bidders. Its been about 9 months since the install and we are very happy with the fence.
    - Nectarios Z.
  • B
    Scott Fence
    Started early morning and completed job by early evening. Very labor intensive. They were very professional and did a nice neat job. My only complaint was that they did not use galvanized rust - proof nails on one section of the fence. Starting to rust  now.
    - Larry E.
  • A
    BLANCO FENCE CO
    They were very good. They did a nice job. I had three guys here all day. It looked better than I expected. I would recommend them. I guess the pricing was reasonable. I didn't price it around. They gave me a price on what I wanted to do and I let go of that. I had to wait for them for four weeks but they told me that was going to be. They came when they told me they were going to come.
    - arthur c a.
  • F
    Pro Quality Home Improvements Inc
    I first heard of Pro Quality Home Improvements when they contacted me through phone solicitation. They told me they would be doing estimates in my area and would like to come by to take a look at any work that may need to be done. I had many projects that needed to be done and was just beginning to schedule estimates, so the timing of the call couldn't have been better. I told them I'd love them to come by. They asked me for a good time that my wife and I would both he available to have them come by. I told them I understood the practice of having both home owners/decision makers present, but unfortunately due to our immediate work and social schedules, that wouldn't be possible. I assured them I was capable and trusted to make the decision to hire them. They preferred to wait until both parties could be present. I told them we would most likely make the decision and get started with our projects before that was possible. After a bit more discussion, the phone call ended. I was disappointed, but understood their policy. They called me about a week later and we had a similar conversation. I explained in more detail my position in more detail, the woman from Pro Quality explained their position and that was it. They called again 2 weeks later and I told them I had found someone to do the work and wouldn't be needing their services. We discussed their policy and my circumstance again and ended the call. I thought that would be the last I heard from Pro Quality. Several months later I received a call from Pro Quality saying they had a note to call me in the spring. I am working on another part of the house and the contractor I had just used wasn't available, so I figured if they could send someone over without my wife being home, I'd be happy to talk to them because I did need work done. They were willing to make an exception and asked what I needed done. I was on my way out and didn't have time to discuss it in detail, so I asked if I could call them back later in the day. They kept me on the phone asking about what needed to be done. I told them very quickly a few things (a fence removal and installation in my yard, a back-splash in my kitchen and some paneling removed, paint and spackle) but was in a rush. They wanted to come later that day/evening. I asked them if I could call them back as I wasn't sure what time I would be returning home and available. The rep started throwing out times; 4:30, 5, 5:30... I said if they wanted to call ME later to be sure I was home, that would be best. They said they would just come at 6 pm. Annoyed but needing to find a contractor during a very busy time for contractors, I asked if they could make it 6:30. They agreed. They never showed up. I thought for sure, that was the last I would hear from Pro Quality Home Improvement. I was wrong! About 10 days after their no show, Pro Quality Home Improvement called me. I reminded them of our history and said I couldn't believe they still have me on their list. The guy acted like their was some mix up and asked when I was available to come by. Since AVAILABLE, reasonable contractors are soooo hard to find, I told them they could come by that evening. They asked if my wife would be home. I told him scheduling a time with both my wife and I was never going to happen. He asked if she would be home that evening or Saturday sometime. I told him to just forget it. His reply was to ask if they could come by at 10 AM Saturday. I agreed. He again asked what needed to be done. I explained what I needed done in detail and answered ALL their questions. It is now 11:09 Saturday morning and I have not heard from Pro Quality Home Improvements. I have been waiting in my living room, with my wife, since 9:30 AM. We have errands to run and chores to do, but wanted to wait for Pro Quality to show up before going on about our day. I called Pro Quality several times since 10:20, but nobody is answering or any answering machine for me to leave a message. I'm probably more disappointed in MYSELF for even entertaining the thought of letting a company that has proven themselves to be unreliable and unprofessional into my home even for an estimate. After this experience and now seeing other reviews here on Angie's list, It would just be insane to let these people do any work for me now. In the end, this experience has cost me time and aggravation, but better just that time and aggravation than the time, aggravation and money that I'm sure would have been lost had I hire Pro Quality to do the work I need done. Save yourselves the aggravation, don't even entertain the thought of doing business with these hard sell no show specialists!
    - Irving P.
  • F
    Rose Fence Company
    The story is not what occurred at the time of the installation but what has occurred recently, I called Rose fence on or about the week of 3/26/2012, to get an estimate on having both my gates leading into my backyard open in the opposit direction, they stated that someone would contact me, I waited about 3 to 4 days before calling back again at which time I left my number again, finally a sales rep contacted me and scheduled an appointment for an estimate, when he came, he gave me an estimate of $200.00. A few days later I contacted Rose fence to schedule the work to be done, no one had any paperwork on the estimate, after several calls later, they stated that the sales rep still had the paperwork, so I called him and he stated that his company could not honor the estimate because it wasn't cost effective, they wouldn't send a truck out for a job for less then $600.00. To me that's totally unacceptable, I'm a previous customer that spent good money on their fence. As far as I'm concerned they're unprofessional and definitly not customer friendly. I would definitly tell others to look at other companies when shopping for a fence company.
    - Anthony R.
  • A
    Rose Fence
    They were excellent. They did a fancy fence and they did a nice job. They were very good. They came out on the day they said they would come out and did the job. There was a little problem with the door. I called them after a few weeks and they fixed it with no questions asked. They charged $6500 for the job. The fence looks good now. They did a terrific job at a good price. I will use them again in the future if required.
    - steve k.
  • A
    Atlas Fence & Railing Co Inc
    unknown
    - Shinu C.
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Fence Companies in Plainview

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