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Appliance Repair reviews in Plainview

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  • DO NOT USE THIS COMPANY Was informed that my boiler needed to be replaced. Cost? $6000.00. Got a second opinion. Cost $274 They will rip u off. Always, always get another opinion ESPECIALLY if you are a woman.
    - Sara B.
  • He was super responsive and called immediately after i submitted a request. However, i should've known after he told me that he would be there at 9 am the next morning and didn't show. When I called to find out why, he told me he didn't have my information (after calling me from his cell phone the night before). I challenged him that he called me and should have in his cell to call me and he told me it was a different system and something about his truck breaking down. I had missed work to stay home for this and what a disappointment. I will say he kept trying to make it up to me by texting me discounts and letting him fix it, but unfortunately, the trust was already broken and I couldn't see myself paying him money.
    - Meredith V.
  • They responded to my non-emergency inquiry within hours and a plumber came by that same day. His assessment was that my toilet, a standard 2-piece Kohler Wellworth, needed a complete overhaul for a price tag of over $600. The other option was to replace the toilet with the same model (current list price $298) for a total cost of $950. Word of caution: check prices BEFORE making an appointment.
    - Arlene K.
  • When I called Pete, he asked for the serial number. He looked up the manufacturer and knew that there were instances where a certain valve failed. He was right on time, checked that he was correct with the problem, had the part, and installed it quickly and cleanly. Would recommend him for the machines that he specializes in.
    - Joseph S.
  • My Whirpool Duet washing machine stopped draining on Friday night and started beeping and showing E1F9 error code. I called RD Appliance Service at 7:30 am Saturday morning. They returned my call right away and scheduled a technician visit from 11 am to 2 pm the same Saturday. I got a call from the office at 11:10 am informing me that the technician will be at my place in 10 minutes. The technician rang the door bell at 11:20 am as promised. He disassembled the washing machine and determined that the drain pump is faulty and needs to be replaced. He quoted the cost of replacement as $451 + tax. I decided that it is not worth it and it makes sense to replace the entire machine (about $800 + tax). The visit and diagnostics cost was $85. The technician (David) was very professional, friendly and willing to explain what he was doing and why. He works in a very clean and accurate way. He also gave me recommendations as to which new machine I should be looking for. I will definitely use this service provider in the future.
    - Serge S.
  • He took a look at the machine and told us to just get a new one.  The machine wasn't worth fixing.  He took the time to recommend some washers and gave us reasons why some were better than others.  Very nice and pleasant.  We would absolutely call again.
    - Eddie S.
  • I use them once for dishwasher and it was a good experience.  With my refrigerator, I learned that the controller board was broken and that, thanks to the Japanese tsunami of a few years ago, the part was no longer manufactured! So the process they told me is to remove the broken part and send it out for re-manufacture (which would take around 2 weeks with no fridge).   I found that Sears claimed to have the part, so I ordered it from Sears, and Universe was going to install.  Guess what?  The part didn't work when Universe came to install it, so I wasted their and my time.  We ended up with Universe removing the board and doing the re-manufacture route.  Universe was very accommodating and professional throughout and I would recommend.
    - Jonathan R.
  • The serviceman was very nice and knowledgeable and explained what needed to be repaired and what it would cost. I was surprised at the price especially for the ice maker repair but the dishwasher was complicated and took a long time to fix. Both the ice maker and dishwasher are working well and I am glad I got them fixed. I had been told by another repairman from another company that the dishwasher door ,which could brake your foot if it hit you, could not be fixed. The cables needed to be replaced.
    - Kelly O.
  • The guys from Herber Plumbing made my kitchen remodel go easily.  They came right on time and got the job done.  on the second visit to finish up, the plumber checked out all the appliances to make sure everything was in working order and everything was done right.  They gave me a fair price and did a beautiful job.  I would recommend them anytime.

    - James S.
  • My air-conditioner was acting up and I called American Repair. They were at my house within an hour. Although I did not need a repair, the technician (Rob) was professional, friendly, and courteous. He answered all my questions and explained a few things that I needed to know about my air-conditioner. I am definitely going to use them for all my appliance repairs.
    - BARBARA S.
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Appliance Services in Plainview

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