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Hvac Repair reviews in Phoenix

Real People ~ Real Reviews ~ Real Results

  • Jayson has been to my home two times in the last 4 months. He did a fantastic job installing a new home air condition unit this summer. Unfortunately after 16 years my original air conditioner stopped working. Jayson was very polite and did a great job. I am so impressed with everyone at Charles. From Nancy in their main office to Jayson in the field they could not have been nicer. I now set up a service program to have them maintenance both my air conditioner and furnace every 6 months. I will use them for all of my future needs.
    - Michael I.
  • Nick was able to fit me into his busy schedule within a reasonable amount of time. He came in and spent a lot of time surveying the basement area and was able to get a plan in place to ensure everything would work well with the existing vent system. He took the time to explain what he was going to do and what the results would be once the new system was installed. Everything went according to the plan and the new system works excellent. The old 40 gal gas water heater was replaced with a new on-demand system and with everything planned out beforehand there was minimal down time on the water to the house. I could not be happier with the work he did.
    - Nancy N.
  • They did not charge for the quote. They responded quickly, and did a thorough job. We asked 4 or 5 companies to get a quote on a new air conditioner. Isaac's was just a little high. I consider them qualified, and they would be a good professional group to call on.
    - Karen H.
  • He has been very unreliable. We have had very cold weather here, but I don't know why he hasn't called or showed up when he said he would. He was reliable in the beginning, but has fallen short lately.
    - Lucy C.
  • Do check the internet for questions to ask a contractor. Do some research. Get several estimates. Remember they are not your friends....Sleep on a decision and wait until your mind is clear before making a decision. He did not leave me any official estimate, just showed me a number. The contractor before him did leave one, get it in writing.
    I'd just like to add that he did not know what he was doing, at least he kept calling into the officeseveral times to get information and did admit he didn't know...........got to give him credit for that. He wasn't the usual guy they send out. Perhaps he was being honest to the best of his ability, but I'd think he would have realized the error if it was that- the next day as I did.

    - Melody B.
  • They came, tuned up our furnace for the winter, cleaned all the ducts and sanitized.  Very professional. Family owned and operated.  I liked how prompt and professional everything was from taking the call to sending someone out.  The price was fair and we are now enjoying our warm home with clean ductwork. Highly recommend them.
    - Douglas S.
  • Fast response time to my service call and diagnosed problems with my furnace, decided that it was time to replace the 22 year old unit and not to spend any more money on repairs, after spending $900 over the last 2 years with another company, it was time to send this furnace to the scrap yard. They returned the next day and replaced the furnace. Laid carpet runners down to protect my flooring and was done in one day. Now I can rest easy on these long winter nights with a new furnace and not up baby-sitting the old clunker.
    - Robert L.
  • they here on time and completed the job and cleaned up very nice
    - Thomas S.
  • Marty & Chris have been repairing our equipment for years. They do a great job. They are fair, honest & communicate well. They are reliable.
    - Patty B.
  • Mart & Chris got our furnace running again & explained to us what to do if it happened again. (common sticking issue). Nice guys, honest & fair. Definitely recommend them for business & home repairs.
    - Patty B.
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HVAC Contractors in Phoenix

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