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Driveway Pavers reviews in Phoenix

  • F
    Armourseal Co.
    I called the morning of the 17th and was told by the woman on the phone that someone would call me to set up a time to have an estimate. Later that evening I received ANOTHER phone call from a different phone operator who told me that someone would be out and they would call back that evening with an estimate. I neither got an estimate nor another phone call back.
    It was very bizarre that I got two phone calls the same day basically saying the same thing...wait for a call.
    I found the first operator to be cold and non-communicative and while the second operator was kind, nothing really happened to get the estimate we really wanted.
    We ended up going with a company who gave us an estimate the same day and sealed our driveway within 24 hours.
    We DO NOT recommend this company based on their communication between each other AND with their potential customers. This is an example of the rest of the company, and in my opinion isn't professional at all. To give them the benefit of the doubt, we called them again before we made our choice and they had no recollection of who we were or our address for an estimate.

    UPDATE:
    I love how there is an excuse as to why everything I said is a falsehood. I gave DETAILED information on the company. You even SAID that you have an answering service did you not?!

    I only called YOU and the other company who actually provided us with the service. So I KNOW who I called. There was no confusion on my part. It WAS in fact the 17th which shows the reason WHY we cancelled you in the first place. You never showed the evening of the 17th as the caller specified with any kind of an estimate that night in my mailbox. Maybe YOU were the one confused since your response was done on December 13th and I actually did the report at the time in August.
    - Douglas S.
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Driveway Paving Contractors in Phoenix

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