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Find Top-Rated Phoenix Appliance Services

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Appliance Repair reviews in Phoenix

  • A
    They came out relatively quickly, diagnosed the issue and ordered the part immediately. THe part came in 2 days later and they replaced it in less than 20 minutes. He also looked at another appliance in my house that wasn't working and didn't charge me anything after recommending it be replaced due to the age of the appliance.
    - Sarah H.
  • C
    First serviceman arrived as scheduled said we needed ice maker water line part needed and that it was covered completely.  He ordered the part and scheduled appointment for the following week.  The part arrived in time for next appointment.

    A different serviceman arrived to install the part, seems it was the day off for the previous serviceman.  Why schedule an appointment for a day on which you are not working?  2nd man had to call 1st man to discuss issues etc.

    The new service person replaced the part and ice-maker still did not work.  Seems it was misdiagnosed by the first serviceman.   It wasn't the water line that he just replaced but a bad sensor (why the first man didn't check the sensor is beyond me). 

    Of course the sensor was not covered and it would cost $374.00 for parts and labor to replace this sensor.

    The line just installed would not work without this sensor.  We opted not to pay this amount for a sensor for a product that only cost us $800 when we purchased it. 

    We ended up still having to pay $70.20 in service fee charge for this "diagnosis" call.  The 2nd serviceman was pleasant and didn't charge us for the line that didn't need replacing and didn't remove the new part he installed.  He stated the first person should not have told us there would be no service call fee.

    Addition to review:
    2 hours after service man left we hear ice falling into the ice bin  The ice maker is working so obviously it was the original problem and the covered part did the job and it did not need the $374.00 sensor the 2nd serviceman said we needed.   Glad we made the decision not to have it installed.
    - Carolyn V.
  • A
    He found one burner was not working and the oven was at the correct temperature.
    - Barbara Ann S.
  • A
    Marty & Chris have been repairing our equipment for years. They do a great job. They are fair, honest & communicate well. They are reliable.
    - Patty B.
  • A
    Mart & Chris got our furnace running again & explained to us what to do if it happened again. (common sticking issue). Nice guys, honest & fair. Definitely recommend them for business & home repairs.
    - Patty B.
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Appliance Services in Phoenix

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