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Find Top-Rated Pennellville Window Replacement Installers

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Window Replacement reviews in Pennellville

  • F
    Renewal by Andersen of Central NY
    The estimate started off fine. The representative came to our home on time and was very courteous in the beginning. He walked through the house with us and measured all the windows we were considering having replaced. 8 in all including a large front window with 3 sections. After measuring he showed us some samples and ran a heat test to show us the quality of the windows. Up to this point the representative was very engaging and we felt very comfortable with him. Then it came time for the quote. We were astounded to find that the price was twice as high as other window companies we had give us estimates (and we aren't talking about window world). They gave us a quote for over $14,000 to replace the 8 windows!!! Supposedly this was a sale price.... At this point my wife and I informed the representative that we would take his quote under consideration but we need some time to do so. This is when things really turned for the worse. Gone was the engaging, enjoyable Andersen/Solvay representative. In his place was a cold man who was angry that we would even consider anything other than signing up right away. He became very pushy. Offering us every salesman tactic under the sun and just refusing to take no for an answer. Each time we told him that we were going to have to talk it over there would be a dramatic pause. He would say nothing. I don't know if he thought that making us uncomfortable would cause us to sign up so he would leave, but if that was his plan it backfired. Finally after 15 minutes of deflecting his advances he was ready to leave. The only thing left for us to do was to fill out a review of his sales pitch and our estimate experience. He was sitting at the table with us while we filled it out and could review it before we left. What were we really going to say on there? I am not going to disparage a man who is right in front of me. He packed up his things in a huff and stormed out, barely even saying good bye. To say that we were disappointed would be an understatement. Even if the prices were comparable we would not be going with Andersen/Solvay.
    - Josh G.
  • A
    Performance Roofing Inc
    It went very well.  They arrived Saturday at 7:45 and completed the job approximately 3:30.  I am very pleased with the new roof.  They did a great job.  When the job was done you couldn't even tell that someone had been there. The yard was exactly as it was before they started.  I had a lot of trouble previously with the skylights and had multiple roofers come and fix the job.  Much money later I still had issues.  So I decided to have them removed and the roof done right from scratch again.  Needless to say I wanted to make sure this time I got the job done right.  I probably got about 7 estimates for the job.  I did my homework and I definitely got the best deal.  It wasn't the cheapest estimate but it was middle ground.  I did not want cheap.  I wanted right and and good.  I got both.  I have confidence in Jesses knowledge of roofs.  I am very pleased and would highly recommend him and the guysl
    - janice n.
  • A
    DiMartino Construction & Remodeling
    John was great to work with. Offered many suggestions during the quoting process. He always kept his appojntments and showed up on time. His crew actually started the work a little early than originally stated. All the workers were polite and showed up every day until the project was completed. They did not start something, go to another job, then come back. They were there every day from staret to finish. The even helped me out with another project in a different house while installing the siding/windows. They did a great job, worth every penny. Thanks John and crew.
    - Keon W.
  • C
    C Michael Exteriors Inc
    They did a good job on the presentation of what they offered, what they would do as part of the contract, and provided proof of insurance. That's where it ended. Once the estimator came back in the house with a price, he expected us to sign the contract right then and there. When we said we were waiting for a few other quotes, he asked what he had done wrong and didn't want want a quality job done. When we still said we were going to wait, he said that if we didn't agree with the contract that night, that he wouldn't hear from us again and appeared to be a little upset. He picked up his materials and left somewhat quickly, once again indicating that he wasn't going to hear from us again. Bottom line, if the gentleman that came to provide our estimate had presented his price and accepted that we were waiting for other quotes, they would still be considered. I cannot imagine anyone blindly spending that amount of money and not getting other quotes. I would hope they would understand that but I guess not. He ruined a chance of a job and wasted an hour and a half of our time in the last 5 minutes.
    - Keon W.
  • A
    Allcraft / Syracuse Home Remodeling LLC
    The contractor was very nice and knowledgeable. He did a great job and when it came time for cleanup, he even picked trash out of my garden that obviously was not caused by him. I will absolutely with out doubt call these guys for my future needs.
    - Jeffrey H.
  • A
    We observed HRH doing work at our neighbor's house and were impressed with their workmanship, organization and customer focus.  They were very professional and organized and went about their business in an efficient manner.
    - Craig B.
  • B
    When I called for information about getting a new window, they were friendly and set up an appointment to have someone come out to give me an estimate.  The gentleman that came out was very nice and he made everything very fast and easy.  He said they had to custom order a window and they would call me when it came in. About one month had gone by and I still hadn't heard anything, and I don't like the fact that you were left hanging for that long not hearing from them.  When the window came in, a different person called and set up an appointment to come and install the window.  I was not home that day, however there were 2 people waiting at my house the whole day for them.  I got a phone call asking where the house was, and then another call saying the guys had to leave because they can't wait around all day.  That infuriated me because there were people home, and when I called I found out it was due to the error of his employees not getting my home number.  So I was left a rude message because they didn't get my home number which I thought was ridiculous.  That is no way to treat a customer.  We scheduled another appointment and again, I was working so someone else was at my house and I was told they were professional and very polite men.  The only negative I had was with one person on a few occasions, otherwise they did a great job with the window.  Another thing is I wanted to send a tip to the two men that had put the window in but I was told because she didn't know who did it, I should send in a check for the amount I wanted to give, and either leave the "Pay to the order of" blank or make it out to Affordable Windows instead of the men.  I think they should have found out the names.  I can't send money like that, I don't feel comfortable doing it that way.  Overall, I would recommend Affordable Windows, just be careful with the person on the other end of the phone (not sure if I can mention the name), but he was not a people person!
    - Carrie G.
  • B
    Bailey's Painting and Remodeling
    The price they quoted me was very reasonable, but I was a little bit disappointed in the window itself.  It was a thermal pane window but an older model.  I wasn't aware of it when the provided and installed it so that was a bit of a disappointment.  Other than that they service was satisfactory.
    - JAMES P.
  • A
    Hernando Door & Window, Inc.
    Like clockwork. Great job! Wonderful people to work with.
    - Judy C.
  • A
    Kreis Construction
    Very well, work started with in 5 days of start date. Work was very neat and clean. The men were very professional and the workmanship was excellent.
    - jackie j.
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Window Replacement Installers in Pennellville

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