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Find Top-Rated Penfield Dermatologists

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Dermatology reviews in Penfield

  • F
    Helendale Dermatology & Medical Spa LLC
    someone called your house yesterday to confirm his facial appt and he is expected here at 12:30.and quot; I told her of our previous experience and how we would not be coming there again, but she was somewhat belligerent and insisted that my husband made the appt. She verified his birthdate, our address, and would not take no for an answer. I told her that obviously even their scheduling is a screwed up mess and that we had no intention of ever coming back after the initial disaster of wasting an afternoon there, so they had the wrong patient down for that appt. Finally she apologized and said she would look into it.
    In a nutshell, poorly run, way off schedule, not so nice people skills on the phone by some of the staff. Some of the receptionist staff are very friendly, but I feel my time is way too valuable to risk doing that again. It was the extra call asking why my husband was not at his facial that prompted me to put a review on Angie's List. Too many other dermatology offices to try without going through this.
    - Julie B.
  • A
    University of Rochester Medical
    We decided to go there because they were the only practice that was accepting new patients. We would tell others that the staff is knowledgeable, but frequently students come in and observe our sessions because it is a teaching hospital. We don't mind it, but it is a fact. We would use them again in a heartbeat.
    - Annie E.
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Dermatologists in Penfield

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