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Chimney & Fireplace reviews in Penfield

  • F
    Patrick Ingram's Chimney Sweepers Inc
    They showed up perfectly on time, which was great. However, after the inspection, they just said that a flue tile was cracked and the whole thing needed to be re-lined and did not touch on the fact that the crown was cracked and needed repair, which I knew from a recent home inspection. They asked if I wanted a quote to have taken care of, to which I replied definitely as I want to use this chimney, which is why I was having it looked at. I never received that quote. I also requested to have a chimney cap installed on both chimneys. When I looked at the chimneys after they left, they put a cap over one flue opening on each chimney, leaving an open flue on each chimney, which completely defeats the purpose of paying to have a cap installed. After calling and relaying my frustration, I was told that I would receive a call back. I did not receive this call, so I followed up the next day, to which I was promised Tom would call me that evening. I never received any call and was never followed up with. In summary, I paid over $400 for an inspection that told me nothing and two chimney caps that over cover one of two openings on each chimney, along with no information on the cost or process to repair the problem that they indicated.
    - John D.
  • A
    I did not use George and Michael - only because they were so honest and professional. My daughter purchased her first home and the inspection report noted some pitting in the chimney and suggested we should have it checked out. These two gentleman visited the home twice, including climbing the roof, and noted only minor issues which they showed me how to fix myself - including some mortar on the side of the chimney. They even took a picture of the chimney cap since I am having roof redone, and explained how the roofers should flash around the chimney and even gave me a vice picture to show roofers I am asking for estimates. For their trouble they didn't ask a dime. I would recommend these guys to anyone. Thank you Goerge and Michael.
    - John M.
  • A
    Kreider Masonry Inc
    Great service from start to finish. Jonathan and his son were as professional as I have ever seen. They did exactly what they said they would, exactly when they said they would and at the exact price they said they would. With the exception of my new chimney crown, there was no evidence they were ever there...amazing clean up. This is the guy to call.
    - John T.
  • F
    Canterbury Chimney Sweeps
    I left an e-mail through the contact section of their web site on Sunday.  It's Friday at 6PM now.  No response.  Good news is that another company responded within 3 hours.
    The reviews for this company seem good but they have to show up first.
    - Mike S.
  • A
    T & L Tree and Landscape
    Laura was a pleasure to work with.  My e-mails were quickly responded to, she set-up a delivery that fit my schedule and she and her team were neat, fast and polite.  I am very pleased.
    - Mike S.
  • A
    Master Chimney & Masonry

    Excellent service by Mike and Andrew, the two mason who did the work.  I had similar bricks from a wall that was previously taken down.  There were some size differences so the masons had to cut these bricks to make them fit.  Everything was accomplished in a very professional manner.

    - Thomas D.
  • A
    Master Chimney & Masonry
    The roofer, who put in my second roof (5 to 7 years prior to the leak developing), did not fix the problem after trying twice and blamed the chimney cap being cracked. |The first estimate from another mason (referred to by the roofer) who thought the leak was from a cracked chimney cap was $3000 to $5000 to redo the cap. This did not make sense to me and I decided to get a second opinion from Dennis Howe whom I found thru Angie's list and I am very happy with the results and price.
    - yonathan p.
  • F
    Taylor Heating, Inc.
    I left work to wait at my house from 1 to 3 for someone to show up.  We'll no one showed up so I called the office and was told everyone was busy with service calls.  They suggested that I reschedule.  I went with this place due to this website but never again.
    - Matthew B.
  • A
    Top Hat Chimney Service Inc
    Very nice. Knowledgable. Came when expected. The second time I've used their services. Cleaned up well.  He swept our chimney and flue down to our wood burning stove.  Honest about timing for repeat servicing since we don't use our stove all the time.
    - Adam H.
  • A
    In Season Fireplace
    All pre-installation and installation appointments were on time.

    Utmost care was demonstrated to protect floors, walls and doorframes during installation. There were 5 guys available to move the 500+ lb stove. They took the time necessary to do the job right and explained the proper operation of the stove. Enjoyed working with Tom (owner) to make arrangements.
    - Craig D.
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Chimney And Fireplace Contractors in Penfield

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