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Door Installation reviews in Pelham

  • A
    Honey Do Men Gutters & Roofing
    Our experience with Honey Do Men was exceptional. Darrell provided a written estimate on the day of his visit, followed up promptly to address our questions, and scheduled us expeditiously. The quality of the work performed by the Honey Do Men team was exceptional. I am an interior designer with high standards, and these gentlemen did a superb job. They were also extremely professional and courteous , treating my home with respect and communicating with me at different stages of the job. Honey Do Men made this experience of having to get some routine repairs done a pleasure with their outstanding quality of work. I also feel confident based on their approach that if anything goes wrong, they will stand behind their work product.
    - Adam L.
  • A
    New York Carpentry
    Great. Flavio and his team go above and beyond to solve problems and deliver the highest level of quality. They leave the premises spotless when they're done. Their prices are fair. They have my strongest recommendation.
    - Angelo M.
  • F
    Vinyline Windows And Doors Inc
    When the installer called to schedule an appointment I stressed with him that I was taking a day off from work and I needed both doors and both windows installed in one day.  He assured me that would be the case. On Friday they were suppose to be at my home by 10 AM because Marty (the installer) told me he had another job in the morning that wouldn't take too long.  At 11
    AM he called and told me that he was running late and he would be there at 2 PM.  I stressed about having all of the work done in one day and once again he assured me it would be done.  About an hour later Marty called me again and said he couldn't make it today can he come Saturday or Sunday?  I got upset and said what was the problem, I took a vacation
    day from work and wasted it because of him?  He said wait I will get back to you.  He called me back a few minutes later and told me that he would be at my house Saturday morning at 9AM and the job wouldn't take more than 3 hours. 
    They finally showed up at 10:30 with the windows only and no doors, he said he had to go get the doors and the
    two workers he left behind would start the job. Well they started to work in the kitchen and didn't say anything to us, and proceeded to make a MESS.  Saw dust all over the kitchen, clean dishes and food that was
    on the counter were covered in dirt and saw dust, not to mention the entire kitchen had a heavy film of saw dust ALL OVER.  My wife confronted them and asked why they didn't say anything to us about the mess they were going to make, they laughed and
    said sorry.  That didn't stop them from making a bigger mess, they just continued making their mess.  No drop cloths, no barriers, no sweeping up after themselves, nothing!!!  To make a very long story short because it gets me angry to even think about it, they were at the house till 6:15 PM!!!!! They wasted my entire Saturday.  Marty kept leaving and coming back and sitting in the truck smoking while the two workers were complaining about not having the tools, nails or screws they needed
    because they were on the truck and the truck was gone. Once in a while Marty would start to do something but would yell for one of the other men to stop what they were doing and come help him.  He would pull them away from what they were doing because he couldn't do anything. He would start something and the leave and yell for one of the other guys to finish his work.  When they were getting ready to leave I asked him why he was leaving a big bag of trash behind because they said they were going to take everything.  He said he wanted to leave it because he didn't have room in his truck for it.  I told him no way, he was to take it with him.  By this time I just wanted them the h*** out of my home.
    The door they installed in the kitchen had two big dents in it, the mess they left behind was crazy and my wife and I spent over an hour and a half cleaning the mess in the kitchen. When I spoke to Henry he told me that it is there busy season and Marty just supervises the job because he has a bad back.  He asked me what I wanted and I told him either a new door or a credit.  At first he offered me a $100.00 credit which was an insult then he said  $200.00 credit . I agreed just to be done with this company Big freaking deal!!  I will never use this company again and I will post this on Angie's List as a feedback.  Customer service is not important. I wasted two days of my time and one of them was a vacation day from work.  What a joke!!!

    They came to see the install after the fact and tried to make things right.  I give them credit for trying after the fact. The gentleman who came was very understanding and willing to help make things right. If his installers were as nice as him, no problems!!! Thanks for trying and being concerned.
    - Frank T.
  • D
    American Jewel Window Systems
    the back and forth with scheduling was annoying. what i find now is that my house is really cold in that room. i can put my hand to the door and it is really cold. i guess you get what you pay for...

    - Damien A.
  • A
    Handyman Connection - Westchester County
    Work was done carefully and well. I am extremely satisfied with the results. The only suggestion I have is that the customer should be told in advance that cash for materials is required. I had to go to the bank while the work was being completed to get the cash to cover the supplies.
    - Alice G.
  • F
    MyHome Design & Remodeling
    MyHome?s President Mayan Metzler took over management of our project after seven months of incompetence from MyHome's Westchester affiliate. Topping a long list of SNAFUs were MyHome Westchester's failure to add structural supports for the new addition and their leaving our house exposed to the elements through a wet summer, fall and winter. During our first "rescue" meetings at MyHome's New York City headquarters, Mayan gave many assurances that damages and code violations would be quickly fixed by competent professionals (see attached email). Doubts in Mayan, however, began to surface when he postponed telling us for 25 days that we were living in a home that had tested positive for hazardous molds on the new second floor. (MyHome declined to have the heavily-damaged first floor tested). 104 days later, after 27 documented requests, we still could not get MyHome back on the site or agree to sign off on a proposed scope of work. While Mayan was excellent at issuing general calls to action ("Please, let's move forward!"), his true expertise lay in preventing any concrete steps from taking place, especially when such steps carried a cost to his company. Fortunately, we kept meticulous records. When Mayan ran out of excuses he simply reversed himself: No, MyHome would not reimburse our hotel costs while they propped up our house. No, MyHome would not reimburse our out-of-pocket expenses for materials we purchased on their behalf. No, MyHome would not follow NYC Remediation Guidelines for the removal of hazardous mold. No, MyHome would not remove the new windows to install code-compliant sheathing. No, MyHome would not provide written specs for review by the Building Inspector or a Professional Engineer. No, MyHome would not replace their General Contractor with a competent one or the contractor of our choice. Despite all their polite rhetoric, MyHome simply wasn't willing to spend the substantial sums of money required to correct their errors. We were under the impression MyHome's commercial general liability insurance would cover such disasters. Apparently this is not the case. We have filed a legal action against them for breach of contract, fraud and misrepresentation. Thanks to MyHome, our home is in ruins.
    - Michael M.
  • A
    Jobs for a Handyman llc
    You wouldn't know that the window was ever broken. 1 of the 4 panes of an exterior door was broken - Elvis was able to remove the trim, replace the glass, and then paint. He does great work.
    - Kurt W.
  • A
    A.G. Williams Painting Co Inc
    Went very well. They were professional and did what they said they were going to do and did it well.
    - Mark R.
  • D
    White Oak Building & Design, Inc
    It didn't go, unfortunately. I realize it's the summer and the point person could be on vacation (or busy), but it seems like good business practice to return the call of a prospective customer.
    - Nathan M.
  • B
    Master Contracting
    Very responsive and solid work done quickly!
    - Della S.
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Door Installers in Pelham

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