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Explore Our Solution Center for Helpful Basement Waterproofer Articles

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6 Questions to Ask a Basement Waterproofing Contractor

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Unfinished basement
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What to Expect with Basement Waterproofing

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basement, flood, sump pump
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Five Tips to Protect Your Foundation

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Basement Waterproofing reviews in Patchogue

  • A
    GENERAL BRICK DESIGNS
    The short version��� We called General Brick Design because of water issues in the crawlspace. Mr. Ed. Costanzo came (at no charge) and did a thorough examination of the problem. The water seeping into the crawlspace brought to light a more serious issue, we lacked foundation on two sides of our home, which, along with the water, would structurally compromise our house and become more critical if not tackled. Ed didn���t give an estimate and walk away, rather he insisted on showing me everything. He took as much time as needed to explain what was happening and answered all questions, thereby calming my concerns. Ed and his team work in sync and responsibly handle all aspects of the job. They are amazing. Throughout, I was welcome to watch everything and we really appreciated the crew not rushing through the work to move onto the next job. We now have a sturdy foundation on all sides of our house, no water seeping into the crawlspace, and peace of mind, priceless. This is our home and the investment to fix it was well worth it! A more detailed rundown��� Let���s start in February 2018 - our sump pump died and enough water came up into the crawlspace to disable the boiler ��� we feared a repeat, okay I feared a repeat. That said, 2018 was also a year of endless rain; barely a week passed without another downpour and the newly installed sump pump was working non-stop, 24/7, which it hadn���t done in the years prior. At least once every single minute (sometimes less) it was pumping out groundwater. In other words, the sump pump NEVER stopped. Funny, but some people can tune out a frequent sound while for me the incessant rumbling of the sump pump caused my stress level to skyrocket ��� no matter what others said I thought something had changed and was concerned. So, finding water seeping into the crawlspace pushed me to act now rather than wait as suggested. Initially, just before Thanksgiving (2018), I called General Brick Design, along with several other companies, as water was leaking into the crawlspace during any rains and we wanted to know what to do. Several reps stuck to sales pitches, such as installing a second sump pump (not a viable option) or putting in a French drain, but Mr. Ed Costanzo asked questions and just as important he listened. In addition to not haphazardly throwing out solutions, he offered, at no charge, to come and examine the problem, which the other companies had not. We decided to call Mr. Costanzo after the boiler in the crawlspace was moved upstairs, which we did in mid-December. By this time, the persistent sound of the sump pump along with water staying in the crawlspace was, for me, unbearable and I would have made a deal with the devil to stop it��� thankfully, it didn���t go that far. Mr. Ed Costanzo came to the house, at no cost, with equipment and scanned the crawlspace, house, and property. Afterward, with me in tow, he took time to do it all again explaining what we were seeing and to answer my questions. Turns out two connecting sides of our home lacked something essential ��� footing and foundation, which along with water was compromising the house. (Looking into this, I found the house was originally a one-story summer home, and it seems the contractor did not consider foundation when adding a second floor, at least on two sides of the house, go figure.) Talk about rising stress. Giving the estimate Mr. Costanzo realized how scary all this was and it was important to him that we understood and were as comfortable as possible with what was required to fix the foundation and water issues. So, this curse of water was actually a lucky thing as we never would have realized the foundation crisis until structural damage occurred in our home. Mr. Costanzo came by several times prior to work beginning to map out the job and measure readings. He also told me that they do not rush the work, especially on intricate jobs, and that he takes the responsibility of all tasks seriously. True to his word, the job was 18 days, with adjustments made throughout as he and his crew evaluated what was being done, and I am extremely glad, as I���d rather be the tortoise than the hare in this scenario. In case you���re wondering, at no time was I ever out of the loop on what was happening in and around my home. Ed and his team (Oscar, Wilson, Tony, and Alonso) had no problem with my observing the work or answering my, more than once, queries. As a matter of fact, I witnessed the damp dirt that was my homes foundation as they dug down and it was terrifyingly not stable. This crew is dependable, conscientious and considerate. They work together very well, which is crucial especially when it���s your home. Along with the foundation work, Ed also resolved the pressure and water concerns in and around the crawlspace. He and his team went above and beyond the job scope. The work is done. Our home has stable foundation on all 4 sides and no water seeping into the crawlspace. Also, I can tell you the minute the sump pump stopped and while I wake up as usual during the night, I now turn over and go back to sleep, even when it rains - Yeah! Was this an expensive endeavor? Yes. Was it worth it? Oh yes, most definitely. We highly recommend Ed Costanzo and his company, General Brick Design, and would gladly hire them again without question. Thank you so much guys.
    - Lori A.
  • A
    Home Magic Renovations
    Henry did a great job remodeling my bathrooms Henry went out of his way to provide alternative options and has a knack for design his many years of experience were evident and helped make the renovation experience smooth and painless Im very happy with the results and will use him again in the future
    - Warren H.
  • F
    Healthy Basement Systems
    Buyer beware! This company came over for a water issue I had in my basement .Mind you I am very critical of any reviews I  post on Angie's List because I am also a small business owner with over 70 A-Plus reviews on this site . My problem was an issue with my cesspool . I discovered this after one of there salesman Ian gave me an estimate  for over $8,500 to install a trench system in my basement and decided to get a second opinion. I called a local cesspool company and the issue was resolved for $330.00. I can not comment on this companies workmanship but trust my review there estimating practices are not forthcoming ! Shame on Healthy Basements for there dishonest practices!
    - Angelo P.
  • A
    GENERAL BRICK DESIGNS
    I wish there was a higher rating than an "A", Ed would get it!!!!
    Ed Costanza, owner of General Brick Designs, was referred to us by one of our family members who also had a wonderful experience with cosmetic stone work and waterproofing.  We were looking to finish our basement, but had some water issues  that we wanted to be resolved prior to moving forward with the renovation.  My brother, who referred us, has a crawl space that would always flood with the slightest rainfall.   His crawl space has been bone dry ever since Ed and his wonderful crew completed the waterproofing ...while his neighbors are forever pumping out!!!
    Ed is a former army corp engineer.  He is a brilliant man!  His knowledge goes well beyond masonry.  He and his crew were always punctual and extremely friendly when coming to our home.  Oscar, Ed's foreman always had a smile on his face and did amazing work. 
     
    Ed would answer his phone at any time, prior to, during and now after the job to address any questions that we or our contractor may have.  He and his crew were unobtrusive, kind and CLEAN!  When Ed and his crew are around you feel like you are their only priority!!  Ed did not rush the job, he discovered some structural issues with our home which he fixed without asking for compensation. We call him our "Mike Holmes".
    We would highly recommend Ed to a friend or family member with absolute confidence that they will be receiving the best work possible.  

    - Julie K.
  • A
    Healthy Basement Systems
    As per our agreement, all work was completed within 3 days. staff was friendly, helpful and polite. Work was done professionally and  the staff cleaned up after the work was completed.
    - LINDA W.
  • A
    P&E Construction
    It went absolutely great.  I can't say enough nice things about Paul and Eric.
    - Karen L F.
  • A
    Healthy Basement Systems
    unknown
    - Geoffrey B.
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Waterproofing Contractors in Patchogue

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