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Professional Work reviews in Oyster Bay

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  • My husband brought his watch and saw that the owner had many years of experience. The owner explained that he sends the watches out for repairs ... to an expert watch repair person. The watch was all ready a little sooner than expected. So far ... The watch is running perfectly. We would definitely return to Greenvale Jewelers.
    - Teresa I.
  • My experience with Greg was phenomenal.

    I had shopped around looking for a good jeweler that does custom work and could not find one that i trusted. After all, i was spending a significant sum of money and wanted to be sure i was not being taken advantage of. I had visited about 4 or 5 other jewelers and was always feeling pressured. Each of the other jewelers tried to push me into purchasing something they had in stock and didn't really want to talk to me about what i wanted for my wife.

    My sister referred me to Greg after having an excellent experience. I met with him and told him what i wanted. Greg did something that none of the other jewelers were willing to do. He listened. He asked me not about my budget, but about my wife and the kinds of things she liked. He tried to understand who i was buying the gift for before making recommendations instead of figuring out how to make the most off of my sale. On top of all that, Greg was open and honest about the business. He explained the options i had for either buying something custom or picking something off the shelf and the costs involved with each option. He explained details about the various gem stones, setting materials and how the choice of each would affect the final product. We discussed my budget and Greg did something i did not expect. He insisted that i did not have to make a decision at that point and that i should feel comfortable with my choice before committing.

    I shook his hand and walked out and thought about it. I felt completely comfortable. It took me a few hours to make up my mind. It was 7:30 pm and i decided to call and leave a message for Greg to let him know i was going to purchase the custom ring and matching bracelet we discussed. Greg answered the phone. He didn't even know it was me. Jewelers don't generally answer the phone that late. I was very impressed.

    Greg was very flexible and easy to work with. After giving him my deposit, the ring and bracelet were completed in a week and well within my budget and there was no up-selling. Both were flawless and my wife absolutely loved the gift. She started crying when she opened the box.

    I trusted Greg so much that i brought a rare antique gold watch that has been in my family for a long time. My mother could not get it fixed as no one knew how to work on it. It took a lot of convincing, but i got her to trust Greg. When he delivered the ring, i gave him the watch and he was able to repair the watch in about a day. No one else could do it or was willing to do it. Again, very impressed and again, Greg delivered.

    Overall, there was absolutely NO PRESSURE.
    I really felt that Greg believed in his work and believed that doing right by his customer was most important. This is an exceedingly rare trait in any business. I have found a jeweler for life.
    - David P.
  • Excellent, prompt to appointment, professional approach to work and advice. Dan is a capable technician. Definitely recommend this company.
    - Bob H.
  • We bought the whole year package, so it was $900. If you do the whole year, it's reasonable. They just played with her. They know how to talk to her and entertain her.
    - Matthew C.
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Professional Services in Oyster Bay

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