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Find Top-Rated Orchard Park Chimney And Fireplace Contractors

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Chimney & Fireplace reviews in Orchard Park

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  • Craig answered my call and came to my house late Sunday afternoon in January 2018. After consulting with him and a local vendor, we did not require his services.The cap was safe and not defective. I will be sure to use him and recommend him for all future work.
    - Joe C.
  • I would strongly suggest that there are plenty of more honest business owners in the area for fireplace installation. I am not the first to complain that Ray does not provide follow up service or return calls. I tried to buy local, but in this case that was a mistake.
    - Glenn S.
  • Danny was excellent about calling when I initially left a message. In the beginning he called back believing, as I described the issue, that he didn't do that type work. After chatting, he understood he could. He came a few days later--sometime in mid February. He told us what he saw and what the believed needed to be done. He sent us an estimate within a few days. We contracted with him to do the job. It took a while to get it done due to weather and needing warmer temps for cement to cure. He began the job on 4/6/13 and finished on Monday the 8th. During the job it was found that a second chimney flu below the top one was also falling apart. The flu was an odd shape so he had to get another one that wasn't immediately available. He returned the Monday and finished the job to our satisfaction. We found DMR Masonry to be very conscientious. We would use the company again.
    - tracey k.
  • I don't know if this company does good work or not. I called and left a message but they didn't bother calling me back to discuss what we needed done. Now maybe this business couldn't do the type work I asked about, but I could have been called saying as much. The other company that I called, initially, said he didn't do that type work. However, after he and I talked he came out and found out that our issue WAS something his company could fix. So we are going to use them.
    This is why I have graded them as I have.

    - tracey k.
  • I did not do extensive online research for ratings but we did view a lot of different brands locally. We were especially interested in the Heatand Glo product because of the inserts that we looked at it seemed superior and the flame and embers looked very realistic. It also has a mesh screen which I didn't like at first but then found out that the front glass gets extremely hot and could burn someone if they touched it. The mesh screen is protective and keeps it safe. After finding that out, I would not have gone with any other brand that did not have this. Also be sure to go online directly to Heatand Glo and get the coupon for $100 off.

    This dealer has a Platinum rating for Heatand Glo installation which means that they have received extensive training and their location was convenient for us. I would say that the installers were very professional and knew what they were doing. This company has been in business for many years. The storefront looks small from the front but is very deep and had many more displays than I expected.

    We have been using the gas fireplace insert on cold autumn days and it warms our family room as well as adding beauty. We are so glad that we did this.
    - Margie A M.
  • We haven't had any problem. They were by far the most professional of the people who came by. They showed up on time. The guy went up on the roof and took pictures. Then he showed me the pictures so I could see exactly what he was talking about. He also gave me a list of references to follow up on. I remember them being on the ball with scheduling. We also had a boiler replaced. I don't think they were the cheapest, but they weren't much more than anyone else. They came out in the middle of winter.
    - Douglas D.
  • OK ...............
    - Ralph M.
  • overly demanding app
    - Ralph M.
  • Very well, very professional company, obviously knows what they are doing and no high pressure sales. Will use again.
    - Robert D.
  • Frank did a great job. We are very satisfied.
    - Lois R.
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Chimney And Fireplace Contractors in Orchard Park

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