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Home Energy Audit reviews in Oneida

  • D
    Energy Savers Inc
    I called Energy Savers last November 2012 and asked for a home energy evaluation appointment, preferably to be scheduled on a saturday.
    On the day of the appointment, Bruce McClean arrived, introducing himself as the firm's president. 
    He arrived without the measurement tools needed to accomplish my energy survey, and by way of explanation he said he was on his way to a football game!
    Without tools, he walked around my house and made many verbal recommendations without any tools to survey the premises!
    Despite not having tools, he wanted to talk--about the football game, and I had to redirect him back to the matter at hand a few times.
    Among his recommendations, he walked past windows and stated they needed more external caulking--without examining them first!
    He also stated I should have all of the insulation removed from the ceiling in the basement, which I found to be unbelievable!
    His office had to make another appointment for someone to bring the audit tools to actually survey the premises.
    The man they sent acted like he was angry. He repeated Bruce's recommendation to hire them to remove the ceiling insulation in my basement!
    He also suggested a recommendation to hire them to remove all of my (recently installed) vinyl siding to re-insulate, despite my assurance that the siding installer had doubled the rigid foam insulation under the vinyl, no kidding! I found this unbelievable!
    Once the audit tests were done, he said the report would be mailed from Energy Savers in about a week. 
    No report arrived.
    When I called Energy Savers a week later about the report, they said my auditor was out sick, and to call back if it did not arrive.
    When I called a week later about the report, they said he was a bit behind due to sickness, and promised to send the report within a week.
    No report arrived.
    When I called two weeks later about the report, they said he was still behind on his reports, and promised to send the report within a week.
    No report arrived.
    I never got the household energy audit report from Energy Savers.

    They called me a YEAR later-- to ask if I wanted to proceed with any recommendations contained in my report!  Again I stated that I had not received any report.
    They said they would certainly look into the matter for me.
    No report arrived.  Ever.

    Management needs to recognize that, once the audit is completed, the audit report is the most important outcome for the homeowner.  I am *agog* that no report ever came.
    I still haven't gotten my energy audit report from Energy Savers, as of 12/30/2014.  Incredible!
    - katherine l.
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Energy Consultants in Oneida

Companies below are listed in alphabetical order.

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  • ZeroDraft

    2824 Lemoyne Avenue
    Syracuse, New York