Palermo Flooring Inc

B 83 Reviews

Founded 2006 • Angie's List since April 2008

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Licensed
Bonded
Insured
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Hours

Monday
8:00 AM - 4:00 PM
Tuesday
8:00 AM - 4:00 PM
Wednesday
8:00 AM - 4:00 PM
Thursday
8:00 AM - 4:00 PM
Friday
8:00 AM - 4:00 PM

Company Contact

4128 Sunrise Hwy

Oakdale, NY 11769

Description

Palermo Flooring Inc. was founded in 2006 by Matthew Bruno in New York, the current president. We are a family owned and operated business that has been serving the Tri-State area with all their hardwood flooring needs for years. We take pride in our work and guarantee excellent craftsmanship, dedicated service, and competitive prices. Palermo Flooring Inc. specializes in all aspects of hardwood flooring including, installations, refinishing, borders, inlays, custom stains, restoration, and repairs. We also have the capability to supply our customers with the finest quality of hardwood flooring such as unfinished and prefinished hardwood flooring as well as exotic woods that we can custom design. We are fully licensed, bonded and insured....

Verified Reviews

83 Total Reviews
Reviews by Rating
A Rated
54
B Rated
9
C Rated
7
D Rated
5
F Rated
8
Read reviews by category
flooring (75)hardwood flooring (48)carpet installation (5)woodworking (4)floor cleaning (1)interior painting (1)
Showing 1-10 of 83 reviews
A

RATED

07/15/2020

excellent. Pricing was fair and reasonable. they ran into a problem with water on the subfloor. they held the job up to allow the subfloor to dry and to give me time to make sure I did not have an ongoing leak . in summary they did it the right way. they could have gone right over the damp subfloor and I would not have known! Installers were tidy. I had constant communication with Danielle at the ...

DESCRIPTION OF WORK
refinishing and repair of wood floors and installation of a new floor

CATEGORY flooring,hardwood floor repair,woodworking

COST $4,000

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/06/2020

A

RATED

06/02/2020

Perfect! I highly recommend this company. I have hired them twice to in the past 6 years to sand and stain my floors. This last time was because I had a pipe burst.

DESCRIPTION OF WORK
hardward floor repair and refinishing/sanding/staining

CATEGORY flooring,hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/04/2020

A

RATED

06/02/2020

Excellent , always on time , left every thing spotless. And Flooing is perfect.

DESCRIPTION OF WORK
Installation of hardwood floors and molding

CATEGORY flooring

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/01/2020

Images

Photo for Palermo Flooring Inc - 4128 Sunrise Hwy, Oakdale, NY - 38614498
A

RATED

02/04/2020

While they were very professional and polite, I think that this company is more commercial and not residential. The areas they prefer to work in (Manhattan, Montauk, etc.) are out of my preferred price range.

DESCRIPTION OF WORK
Need hardwood floor (now under carpeting) refinished. Also need rug picked up and furniture removed from the room

CATEGORY flooring

WORK COMPLETED ON 02/04/2020

SERVICE PROVIDER RESPONSE

We are sorry to hear that we were to high for your price point. We also try to work with our customers to find a balance between quality and price point. If you look deeper into our estimate that we sent you, everything in there is shown line by line. We gave you a 5% discount, the job total came to $1800. A bulk of that amount is to come back three days later to move your furniture back into plac...
A

RATED

06/14/2018

Palermo Flooring, Inc. was hired to replace about 1700 square feet of wood flooring in my home. The workers were punctual, professional, courteous and hard-working. They did a fantastic job--from the planning process at the start to the quality of the flooring to the workmanship -- the entire experience was excellent. My floors look beautiful. I would not hesitate to recommend this company to othe...

DESCRIPTION OF WORK
wood floor replacement

CATEGORY flooring,hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 04/15/2018

SERVICE PROVIDER RESPONSE

[Member Name Removed], Thank you so much for your compliment we really appreciate it.
D

RATED

03/23/2018

Initially it went well. Looked beautiful. After a few months the flooring separated in a few places. Called them. They came and determined that it was normal and they couldn’t do anything. I’m very unhappy with my flooring.

DESCRIPTION OF WORK
Install of hardwood flooring in kitchen initial

CATEGORY hardwood floor repair

COST $3,200

SERVICES PERFORMED? Yes

A

RATED

03/14/2018

amazing. the floors look brand new. they are slightly higher in price but worth ever penny that i spent. i dealt with both matt and ben and they really cared. ben taught me what to look for and what product i should use. he took the time to educate me on the process. matt checked the colors and since i was not around sent me pictures to make sure i was pleased with the match. i ended up relying on...

DESCRIPTION OF WORK
wood floors sanded and refinished

CATEGORY hardwood floor repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 03/14/2018

A

RATED

02/27/2018

Palermo Flooring is one of the few Bona Certified Flooring Contractors that, as required by law, is Licensed in Nassau County and neighboring counties and for a fee willing to move the furniture within your property so that you do not have to hire a separate moving company. Another contractor had told us that some of our old solid red oak floors, hidden under carpets for many years and original to...

DESCRIPTION OF WORK
Wood floor refinishing, repair, replacement, moving of furniture

CATEGORY flooring,hardwood floor repair,woodworking

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/27/2018

C

RATED

06/05/2017

They did a decent jobs on the floors, but the price was expensive. They also blew out my outlet with their equipment and would not pay for it & were very confrontational when I asked them to pay for it. No a great experience.

DESCRIPTION OF WORK
Refinishing my wood floors.

CATEGORY flooring

SERVICES PERFORMED? Yes

WORK COMPLETED ON 06/05/2017

F

RATED

10/10/2016

badly, disappointed by a once good company

DESCRIPTION OF WORK
none they stood me up, then showed up took measurements and stood me up again THis is a company I have raved of in a review a few years ago They must be under new management, I would avoid them like the plague

CATEGORY carpet installation,flooring

WORK COMPLETED ON 10/10/2016

Services Offered

Residential & commercial hardwood sanding & refinshing, install & repair, laminate, prefinished & unfinished hardwood flooring, carpet, furniture removal, tile removal & deck refinishing.

Services Not Offered

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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Check, Visa, MasterCard, Discover, American Express
Emergency Service
Yes
Warranties
Yes