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Home Improvement reviews in Northport

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  • When we first called Phil he said that we were too far away. We live in Ft. Salonga which is about 20 minutes from Huntington. He called back and said that he could make it after all. When he arrived I told him that the refrigerator stopped cooling the day before. I dumped out the milk that morning because it had turned. He put his hand in the refrigerator and insisted that the refrigerator was working because items were cool to the touch. I explained that items in a refrigerator retain the cool for some time because of the insulation of the refrigerator. He reluctantly took off the interior back panel of the freezer. I was amazed that he did this without properly removing the door or trim pieces that lock that panel into place. He then said that the problem was that the fan was not turning on and he would oder a new fan and computer board. He then proceeded to slam the back panel into place and jammed it in using a screw driver. Hey Phil, this stuff is plastic and it breaks pretty easily. He didn't test the compressor or any other item. It was as if this was the first refrigerator he ever worked on. When we called him the next day to see how long it would be to get the parts, he said that he decided not to do the job because he wasn't sure that the fan was the problem and he really didn't want the job of fixing the refrigerator. So I wasted two days without a refrigerator because this clown decided to waste my time and on top of that, I had to leave work to meet him. I'm sorry but when your company name is Phil' Appliance Repair, I assume you actually now how to repair appliances properly. Overall I found his demeanor through this process unprofessional and borderline belligerent. The only reason I am not giving him an F is because he refunded my money that I gave him for the service call. Very strange experience.
    - Scott M.
  • Kenny initially met with me to review options and prices. He helped my wife and I pick a door and motor that both met our needs and "matched" the house. He was very responsive and kept us in the loop the entire time the door was being ordered and shipped. On the very day it arrived, he called to set up installation which was the same week! Fantastic! We needed to have 2 doors removed and a bunch of work done to prep for the new door. He recommended a gentlemen named Dewey who was unbelievably awesome! He was meticulous and extremely thorough in his work. He took incredible pride in what he did. What a great team and I highly recommend!
    - 2797 K.
  • Zippboxx was amazing! Can not say enough good things about Rob and his team. A pleasure to work with. We had wood floors refinished and had to move everything out. When our move back date changed multiple times they were always accommodating and helpful. Would definitely use again.
    - Jennifer F.
  • It was an outstanding job! John not only moved us up on his schedule to allow us to have the house ready for a graduation party, he did everything that one would expect from a true professional. What quality of service.
    - Fernando E.
  • We had water leaking through our basement ceiling, and luckily Eddie was able to come the same day to take a look. He located the issue (nail drilled into a waste pipe) and got everything fixed that day. He also cleaned up after himself and discussed his findings over the phone with my contractor, along with taking pictures for evidence.
    - Ann C.
  • The old stucco was peeling off the top of the chimney. I was told for the best long term results, to put down wire mesh, then stucco and I agreed. Now I won't have to worry about it coming apart. The job looks good and any mess was cleaned up. The office staff was very professional and answered any questions I had.
    - Peter S.
  • I can't say enough good things about our technician AJ who came to my house this morning to fix a leaking toilet. He was kind, very skilled and generous of his time to make sure the job was done right. Not to mention that I called at 7pm on a Sunday with a crisis and was surprised when someone answered ... He was here early the next morning ready to fix the issue. The parts needed were on hand and the problem is solved. Couldn't be happier!
    - stuart a.
  • The team was professional and very neat. The fence was installed quickly and we love it! The owner went beyond and above to accommodate our requirements. I would highly recommend this company. Thank you!
    - Lana L.
  • Where to even begin. This is the most irresponsible, incompetent, dismissive, disorganized business and people we have ever come across. They don't come when they say they will, tell you that you need to be home when you don't and that you don't need to be home when you do, they cannot identify the correct issues with their own system, they cannot send the correct people for the correct job, they are dismissive and unresponsive, and extremely hard to reach. We use them to winterize and activate our sprinklers because they installed them. We have a set up where they do not need to come into the house to do that work. We had scheduled them to come on a Saturday and confirmed we did not need to be home. They confirmed we did not need to be home. We arrive home to find a note saying they were unable to activate our sprinklers because we were not home. We called and the receptionist said that it was because they needed to replace a part and did not have it on their truck. She said they would come back and we did not have to be home. Then she called back and said that actually we have a leak in the front under the porch and we needed to be home. So we scheduled them to come and I waited for them to show up. One guy showed up. His notes allegedly said nothing about a leak. He was there just to activate the system (something that, again, I didn't have to be home for so I had wasted a day off for no reason). He said there is a minor leak but that the sprinklers were working. We went to turn on the sprinklers and the back was NOT working. We called them again and again they said that they would come and no one needed to be home. Then they called again and said someone needed to be home and they were unsure what leak we were talking about or why the system wasn't working. So basically they are unaware of what needs to be done, who needs to do the job, whether you need or don't need to be home, they waste your time and are EXTREMELY difficult to reach or get an answer from (because I called to confirm whether or not I needed to be home and when they were coming and they never called me back and never came). As a result, my lawn is now fried and I have to hire a different sprinkler specialist to fix the problem they were unable to fix even though they were the ones who possibly created it since it is their poorly installed system that had a leak. Do yourself a favor and DO NOT HIRE THESE PEOPLE unless you have A LOT of time and money to waste and have the patience of Jobe.
    - Camila M.
  • I wouldn't hire any other painter no matter how long I had to wait for John Ford . He is that good . He is VERY professional . There is no clean up after he leaves and he is very respectful of the areas of your home near where he is painting .
    - Joann C.
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Home Improvement Services in Northport

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