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Garage Door Repair And Installation reviews in North Tonawanda

  • A
    BARTLETT DOOR SALES & SERVICE
    We met with the vendor at our house and they gave us pricing and literature for the choices. We also went to the office/store to see some samples. Ordering, scheduling and installation all went very smoothly. Highly recommended.
    - Cathy P.
  • A
    Ridge Overhead Door
    I learned that in addition to Overhead door products, Ridge also does maintenance on other brands, including Craftsman. They made an appointment to come the next day, the gentleman was punctual, and completed the work promptly. I have had no problems with the door since. The total price was $75, so I was very pleased
    - William V.
  • A
    Ridge Overhead Door
    My wife and I recently built a home. When we contacted Al he didn't try to sell us over the phone or up sell anything. He asked what we wanted, helped us remain in our budget, and was available on 4 separate occasions to talk with us about questions/concerns. He even reached out to inform us that a selection we made had the potential to be an aesthetic issue with the design of the rest of the house. Not only was he correct, he was very polite and professional. Never in any of our conversations did Al or Mike put the business first. We alway felt like the priority and the work the service they provided was exceptional. We were so happy, we are having them replace a garage door for my mother.
    - Linda F.
  • A
    BARTLETT DOOR SALES & SERVICE

    I was very pleased from start to finish. Bartlett Door was very professional and easy to deal with. I had done my home work first on the type and quality of door I wanted which took a lot of the uncertainty about what I was getting. I had gotten two estimates. The estimated were very competitive but Bartlett was lower by at least 10% for the identical door and service.

    Once I called Bartlett they came out within a day or two for an estimate. Since I was not able to schedule my time to be available before 5pm, I allowed them come and quote at their convenience. They did not leave a written estimate but called and verbally gave me a price. I requested the estimate in writing which they promptly faxed me (they were not able to email).

    After awarding the work, the door was ordered which they estimated would take a few weeks. Two weeks later Bartlett called to schedule installation as promised. Doug arrived promptly on the day as scheduled. My wife stated he was very professional and worked diligently for five hours removing my old heavy wooden door and installing the new under extreme cold winter conditions. The old door was cut up and neatly placed to the curb as promised. I am very pleased with the product, professionalism and installation.

    Only suggestion would be have for Bartlett would be to enhance their written estimate process. Not a negative. Top notch work. I would highly recommend. 


    - Kevin S.
  • B
    Ridge Overhead Door
    Good product, installed within 2 days of calling, which was faster than any other company could do. Price was about the same as everybody else. Only went with these guys because they were fast, not because I was able to save money with them.
    - John L.
  • A
    Kaz Companies Inc
    What impresses me is their professionalism. Their estimate was right on the money; two thumbs up for Kaz. They were excellent; their estimate came in below what we thought it would be -- it was the lowest of the quotes we got. Their customer service was great and they took their time with us. They explained everything including the installation and the cost. They were above and beyond what we expected and I will use them again in the future.
    - barbara e.
  • D
    Ridge Overhead Door
    We were having a problem with the opener this company had installed previously. In fairness, it was past the warranty period (I believe the opener was between one and two years old). The door would partly open and then close again, so the door was difficult to open or close, and we thought it was a problem with the device. Although it had been happening for some time, we thought the problem was that the kids were bumping the electronic eyes, but the problem got worse over time. Turns out that the problem was it had not been installed correctly, and the wires in the opener button in the house were not taped correctly, The bare wires were touching, causing the problem - but it didn't happen all the time. The service person was polite, and refused to charge us during his visit because it was obviously an installation problem, and said he would speak with the owner. We received a bill for the service call a week later anyway ($65 for the service call; no parts, as they only taped two wires). On the invoice it now says wires "came loose", when in fact it was never right. I'm happy our house did not have a fire from the shoddy electrical work, but am not happy we had to be charged their full service call price, even though it was past warranty. A call to the company was not returned.
    - Michael & Dianne V.
  • A
    Ridge Overhead Door
    We sold our house and 8 days before the closing our garage door broke (I think my husband broke it :-)). Frantically I called Overhead door in NT on a recommendation from my cousin. They came out and gave it to me straight. There was nothing I could do to salvage the old opener. It was very old and obsolete. They layed out my options and I had them replace the opener completly. They understood my sense of urgancy and had it fixed right away. They were professional and fair- I would defanitly use them again.
    - Jennifer K.
  • A
    Ridge Overhead Door
    Ridge Overhead Door Services is a very reliable and trustworthy company. The serviceman arrived on time and quickly determined what the problem was and fixed it in no time. I'm very happy with their service and price. I highly recommend them.
    - EUGENE G.
  • A
    Ridge Overhead Door
    I was pleased with the service, and I would recommend them to other people. They are friendly and knowledgeable, and the work was done in a short amount of time. They are very reliable, and their prices are reasonable too. They did a good job and there were no problems.
    - AUDREY M.
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Garage Door Repairs in North Tonawanda

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